HT201441 if i don't have contact with the owner what can i do ?
I was making the last update of my iphone 5 ios 7.0.4 and I needed to connect my iphone to itunes. I did all the steps and downloaded. And also restored it. When it turn on I do all the steps and then reach to a point that says activate phone and ask for a apple id and the password, but I dont have any of that and the OWNER DOEST REMEMBER his password. So my iphone is blocked and I dont know what to do. Can someone please help me
http://support.apple.com/kb/HT5818
Sorry without the previous owner info the phone is useless.
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i have problems with the battery of my iphone4s i have it sience february 17 of this year and i the time life of my battery i compare the lifetime of the battery of my iphone 4 with the iphone 4s and i look that the iphone 4 has long a long lifeime i can use it like 2 days without charge and whit my iphone 4s like only 12 hrs what can i do?? i have the guarrantie help me =)
Contact Apple Support. Here's how:
http://support.apple.com/kb/HE57 -
How can resolve this issue?
You will need to contact the original owner of the iPhone.
If the device is in Lost Mode, then this means the original owner of the iPhone has reported the iPhone as lost or potentially as stolen. If it is not in Lost Mode, then you will need the original owner who has the device signed into his Apple ID to remove the device by going to www.iCloud.com and signing in with his Apple ID credentials and subsequently removing the device from the account.
If you call AppleCare, if you are not the owner of the account and you cannot verify the identity of the account over the phone, there is nothing they can do to assist you. -
i bought my iphone second hand , i have no contact with the owner and its linked to his icloud, please help
Welcome to the Apple community.
If you can't contact the owner, you may be able to sell it as 'not working, for spare parts only'. -
i buy from someone iphone 4 but they got apple id find my i phone i don't have any with this person how can i un lock my phone
You can't. Get your money back.
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I just restored my phone, however I have to sign into icloud and the phone is set to the previous owner's email and password. I am unable to get in contact with them. What can I do?
Please help!Hello codyfromseminole,
After reviewing your post, I believe your device is under Activaltion Lock. The following article will provide you with more information about the feature:
iCloud: Activation Lock
With iOS 7 or later, Find My iPhone includes a feature called Activation Lock, which is turned on automatically when you set up Find My iPhone. Activation Lock makes it harder for anyone to use or sell your iPhone, iPad, or iPod touch if it’s ever lost or stolen.
With Activation Lock, your Apple ID and password are required before anyone can:
Turn off Find My iPhone on your device
Sign out of iCloud on your device
Erase and reactivate your device
Important: Make sure to remember your Apple ID and password, and that your password is unique and secure—someone else shouldn’t be able to guess it. For more information, see the Apple Support article Security and your Apple ID.
If you want to give away or sell your device, be sure to erase your content and settings (in Settings > General > Reset > Erase All Content and Settings). When you erase your content, Find My iPhone and Activation Lock are also turned off.
If you no longer have the device, follow the instructions to remove a device you no longer have. For more information, see the Apple Support article What to do before selling or giving away your iPhone, iPad, or iPod touch.
For more information about Activation Lock, see the Apple Support article Find My iPhone Activation Lock in iOS 7.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD -
Hi !
I have connect my new i pad with usb cable to my pc but i don't have internet to it.
What can i do?
Thanks
M.TintikakiConnecting the iPad to a computer via a cable does not provide Internet access to either.
What are you attempting to do? -
i have purchased a iphone 4s second hand used and when i tried to update its software, it is asking for apple id . i dont have contact with the person to whom i have purchased this device now what should i do
You can't do anything. You have encountered the activation lock. Unless you have some sort of contact with the previous owner you have bought a very expensive paper weight.
You can find out more about activation lock from Apple's site here: Find My iPhone Activation Lock - Apple Support -
I Forgot my security question answer and I don't have a rescue mail. What can I do?
I forgot my security answer and I don't have a rescue mail. What can I do?
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
I downloaded an album and one single that I purchased just fine and then purchases another single and I keep getting an error message that says, You don't have enough access priviledges. What can I do to get this song? I am just going to have to ask for a refund and forget it?
What version of iPhoto do you have installed? Is if one of the versions shown as not compatible in this screenshot?
If it is then go to the App Store and download iPhoto 9.5. It will be free if you have an iPhoto 9 or later verson currently.
OT -
I need to know how to get in contact with the owner of the Apple store line or the developers of this company
For what purpose? animal...vegetable...mineral...legal...?
Are you a developer yourself?
Apple Developer Relations:
(800) 633 2152
(408) 974 4897
And see the 'Contact Us' link below. -
I have problem with the ID I can not forget to enter the account
I have problem with the ID I can not forget to enter the account
Please re-phrase the question or post in your native language.
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I am trying to look at my I cloud account on a pc in the library it normally works fine but now says problem connecting with the server. what can i do or is there an issue today
Hi...
Try restarting the AMDS > How to restart the Apple Mobile Device Service (AMDS) on Windows
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HT201441 what if you do not have contact with pervious owner ?
I recently purchased a iPhone 4s off of amazon and the activation lock appears and I cannot contact previous owner what should I do?
I have a predicament. My son recently died and I obtained his brand new iphone from the police as his next of kin. I cannot log into his icloud account, no one ever knew his ID or PW. What can I do?
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