HT201441 if i dont know the owner how can i activate my phone
if i dont know the owner how can i activate my phone
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless.
Similar Messages
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I can't remove the other icloud account on my iphone4 i dont know the password how can i remove it?
You're not supposed to see iCloud.com from your mobile device, it's for use only with a computer. You can view the iCloud data on your mobile device through the appropriate apps (contacts, calendars etc)
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my friend gave me ipod touch with all his accounts, i created new accounts but when i went on the appstore and tried to update apps installed by him,i was asked his account's password! i dont know his password.how can i use my account to update apps?
You can't. Apps and really all content purchased/downloaded through one Apple ID is forever tied to that Apple ID. In the case of Apps they will always request that Apple ID to update as they are licensed to that Apple ID.
In reality, the Apps were licensed to that Apple ID by the developer. And cannot simply be given away to you for you to use.
He should have wiped the iPod clean so you could set it up for your use without any of his accounts or purchased content as you are not really licensed to any of those Apps.
Your friend should have followed this support document before giving the iPod to you:
What to do before selling or giving away your iPhone, iPad, or iPod touch - Apple Support -
i got a new ipad and went buy music on iTunes and in is telling me that this is a new device on this account and wants me to answer some security questions I dont remember setting thes up and dont know the answers how do i reset the security questions
Click here and search the article for '2 out of 3' without the quotes; this generally involves either a message being sent to your rescue email address or contacting the iTunes Store staff directly.
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i have got an apple iphone 4 and want to use it...it says that i need to contact the owner of the iphone to give me the apple id and the password, but i dont know the owner because i found this iphone.....can you help me unlock this iphone ??
It doesn't belong to you. Turn it over to the police. You can't bypass the activation lock. It's doing exactly what it's designed to do, which is to prevent scum like you from using a lost or stolen phone.
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I did a a factory reset to my I phone 4G but it ask for the original owner account but I don't know the original owner, how can I activate my device?
Unfortunately, you can't. There's no way around it. You'll have to get the ID and password used to originally activate the phone or you will not be able to activate it again. If you can't contact them, try to get your money back because you won't be able to use it.
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I dont know the password nor can I remember the password for the email address I used years ago. Can anyone help me authorize my music I bought with my super old id?
See this -> Find My iPhone Activation Lock: Removing a device from a previous owner’s account
i just asked if someone knows the support mail, i don`t know how to someone from apple support
-> AppleID Support - Contact Support
Condolences to you and your family. -
I just bought this ipad and cannot log out from icloud because i dont have the password.how can i log out from icloud?need help
You need to return it to the seller and get your money back. You cannot reset or use the device with another AppleID installed unless you know the password for that ID.
If the device has been jailbroken, no one on here can give you any further help...the Terms of Use prohibit us from doing so. -
my phone is unable to power on and i dont have the packaging how can i check what is the serial number of the phone
Apple (and no one else) can not assist (with serial number or iCloud) in finding a lost or stolen iPad.
Report to police along with serial number. Change all your passwords.
These links may be helpful.
How to Track and Report Stolen iPad
http://www.ipadastic.com/tutorials/how-to-track-and-report-stolen-ipad
Reporting a lost or stolen Apple product
http://support.apple.com/kb/ht2526
What to do if your iOS device is lost or stolen
http://support.apple.com/kb/HT5668
iCloud: Locate your device on a map
http://support.apple.com/kb/PH2698
iCloud: Lost Mode - Lock and Trace
http://support.apple.com/kb/PH2700
iCloud: Remotely Erase your device
http://support.apple.com/kb/PH2701
Report Stolen iPad Tips and iPad Theft Prevention
http://www.stolen-property.com/report-stolen-ipad.php
How to recover a lost or stolen iPad
http://ipadhelp.com/ipad-help/how-to-recover-a-lost-or-stolen-ipad/
How to Find a Stolen iPad
http://www.ehow.com/how_7586429_stolen-ipad.html
What NOT to do if your iPhone or iPad is lost or stolen
http://www.tomahaiku.com/what-not-to-do-if-your-iphone-or-ipad-lost-or-stolen/
Apple Product Lost or Stolen
http://sites.google.com/site/appleclubfhs/support/advice-and-articles/lost-or-st olen
Oops! iForgot My New iPad On the Plane; Now What?
http://online.wsj.com/article/SB10001424052702303459004577362194012634000.html
If you don't know your lost/stolen iPad's serial number, use the instructions below. The S/N is also on the iPad's box.
How to Find Your iPad Serial Number
http://www.ipadastic.com/tutorials/how-to-find-your-ipad-serial-number
iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
http://support.apple.com/kb/HT4061
Cheers, Tom -
if i bought a used iphone ..... and the old owner is dead now ..... how can i activate my phone if i can not get password of his apple id ?
what if he forgot apple id or password
we are here in middle east get many problems like that
is it easy to tell customer sorry
i forgot my email address or password or can't get it back ?
i know it is a prefect idea ti safe your iphone
but also the solution must be LOGIC ...... there is must be another solution
whatever it will be -
Please help me my daughter disabled my iPhone I know the ps how can I fix it I can't loose my staff
See your other post, you need access to a computer. It can be a friend's computer. Disable sync when connected if using a friend's computer.
Also see here: http://support.apple.com/kb/HT1212 -
how can i activate my phone when i can't remember the apple ID that was logged inside my iphone?
To find your Apple IDs go here...
Look up your old and forgotten Apple ID -
I phone purchased online did not boot and it is said to have been locked through i cloud and i an unable to contact the seller how can i activate the phone
Unfortunately, your best bet is to obtain original proof of purchase and escalate your issue for assistance in detaching the Apple ID from that device. If your unable to get the proof of purchase, expensive paperweight . Did you get it through amazon?? Because I just got one through amazon....
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i buy a ipad from my friend before one year now i just restore it activation is need old iclould account what my friend dinnt know about it how can i activate in a diffrent apple account
You friend has to disable Find My iPad for you, there's nothing you can do.
https://iforgot.apple.com. -
i got apple iphone 3 and i getting problem to activate that its showing message could not activate plz help me how can i activate my phone?
Most likely your phone is carrier locked to a different carrier than the SIM card you're using. It will activate and operate only with the carrier to which it's locked.
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