HT201441 if the previous owner died, how can i get an Activation Lock for a iPhone 5

If the previous owner died, how can i get an Activation Lock for a iPhone 5

Without knowing the Apple ID and password that the deceased used you can't unlock the Activation Lock.

Similar Messages

  • HT201441 If the previous owner died, how can I get an Activation Lock fo iPad mini?

    I bought an iPad mini which is currently linked to an Apple ID.
    but after the last updating I couldn't bypass the activation screen because the owner of the account has died; assure he was only own the account and he never possessed the device.
    Whatever the case, it is Impossible to contact with the previous owner!!
    please help me:
    how  to activate my iPad? and how to change the Apple ID?
    thanks

    Greetings to you
    I have such a problem
    Is there a way to activate by correspondence
    It is not a big problem, and Apple is the only one that you can repeat resolved
    Please reply us
    Thank you

  • If the previous owner died, how do i get a activation lock

    if the previous owner died, how do i get a activation lock

    Find My iPhone Activation Lock- Removing a device from a previous owner's account. Otherwise, contact Apple Support.
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Apple - Support - Contact Apple Support.
    For Mac App Store: Apple - Support - Mac App Store.
    For iTunes: Apple - Support - iTunes.

  • I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

    I purchased a used iphone4 and the phone displays the previous owners apple id and prompts me for the previous owners password. how do i get rid of his info....and install my own apple id number?

    Login to the app store with YOUR ID. You can't use the app store without an Apple ID. If there are apps on the phone that were purchased with the original owners ID, you do NOT own them. The owner had no legal right to give them to you and they are permanently tied to the ID that was used to purchase them.
    ...i was also allowed to purchase an apple network id for this phone...
    I have absolutely NO IDEA what you mean by that. You can not "purchase an apple network id".

  • My ipod nano was synced by itunes and removed all of my music and game files. I am in the process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

    My ipod nano was synced by itunes and removed all of my music and game files, and replaced my music with my kids music that they have put into the current itunes library. My music is nowhere to be found on my computer, so now  I am in the long, forever process of adding my music back one cd at a time, but there is no history of tetris that I paid for from the itunes store. How can I get this game back for my ipod?

    Contact iTunes support and explain your situation to them.  They may let you redownload it at no cost.
    http://www.apple.com/support/itunes/contact.html
    If they don't, I'm afraid you'll have to purchase it again.  Sorry.
    B-rock

  • How can i get a apple insurance for my iphone 6plus

    How can i get a apple insurance for my iphone 6plus

    If you are referring to Applecare +
    Then identify which country you reside and Where did you buy the iPhone 6
    this is the US info but only valid if you are a resident in the US
    http://www.apple.com/support/applecare/

  • HT1212 I bought an Ipod gen 5 off craiglist, Im trying to erase and reset the settings. it asks for the previous owners password, how can I reset it without the password?

    I just bought an IPod Gen 5 off craigslist. Im trying to erase and reset it, but it wont let me. It wants the previous owners password. Also, I cant log out of their Icloud, and log in under mine.
    How can I erase and reset all settings to origional?

    Either get the ID and password or return for a refund. Makybe the iPod is stolen or lost
    iCloud: Find My iPhone Activation Lock in iOS 7

  • HT5312 How can I get an activation locked phone to its original owner?

    I recently purchased an iPhone 5 on eBay that was locked with the apple logo on it (As told by the seller who said he purchased it from someone else.  So I had expectations of a possible Activation lock on the phone).  When I reset the phone, I found out that it was indeed Activation locked.  I have sent the seller a reply asking him to see if he can get his customer to unlock the phone (doubtful. It was probably stolen).  So my question is:  What is the purpose of activation lock if someone can not retrieve their old phone and their is no way to "indirectly" get in contact with the old owner through Apple to say, " Hey, I got your stolen or lost phone."  It seems more like a way to just say, "Huh, you got my phone, butnice try sucker."  Chances are that eventually an honest person might come across the phone and try to return it instead of being stuck with an expensive paper weight.  I did try to get a hold of someone at Apple to ask this question but I guess the line got dropped when I did not have $20.  I have left the phone on in the remote chance that they might try to locate it.  Any help would be greatly appreciated.

    Hi fmclemore,
    You have the overall idea of what is behind the Activation Lock. It is there primarily to deter thieves from seeing iPhones as an attractive target. If they can't use the device, it is pretty much not worth stealing it.
    People who have Find My iPhone activated do have the ability to see their phone if it comes back online. They also have the abiity to erase the device or to put a lock on it with a message. So keeping it on may be helpful for the owner. Hopefully they will put a message on it so you can contact them.
    Also, you can turn it into the Police if they will take it. Oftentimes people go there to see if they can retrieve their merchandise.
    You really should return it to the Seller for a refund. Where it came from or who the previous owner is should not be your issue. Remember, eBay has Buyer Protection with a money back guarantee, so if the device is unusable becuase the seller did not ensure that it was, you should be able to get your money back through eBay if the Seller isn't cooperating:
    http://pages.ebay.com/coverage/index.html
    Sorry you got stuck with a brick. But, again, the Activation Lock is there for the owner's protection. I would love to know the statistics for the theft rate of iPhones after the implementation of Activation Lock....
    Best of luck,
    GB

  • How can i get a serial number for my iphone 4s

    my iphone stuck in recovery mode. i need a serial number how can get it fixed?

    How to find the serial number of your Apple hardware product
    A serial number will not get you out of recovery mode. Try this:
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • How can I get an activation code for netflix?

    please can someone tell me how to get the code? I have looked everywhere  but nothing!

    I don't currently have access to an AppleTV, so I can't personally test this. Keep in mind that Netflix streaming requires you to have an active paid account.
    If the app on AppleTV works similar to the one for iOS (iPhone/iPad) then there should be a field to enter your Netflix email and password.
    Otherwise for devices like DVD players and smart TVs (from the Netflix site):
    Q:
    How do I activate a Netflix-ready device?
    A:
    To activate and manage your Netflix-ready device, both your device and your personal computer need to be simultaneously connected to the Internet -- your Internet connection must be equipped with a router to enable this.***
    To activate your Netflix ready-device:
    Follow the manufacturer's instructions to connect the device to your TV and the Internet.
    Navigate to the Netflix option on your device and select it.
    Follow the on-screen instructions until you see a screen that displays your Activation Code. Write down that code.
    At your computer, go to Netflix.com/activate and enter the code.
    Your device will be associated with your Account, and the instant Queue that you create on the computer will be displayed on your TV via your Netflix-ready device.
    *** Broadband Internet access services typically provide high-speed modems with built-in routers, so you can connect multiple computers to the Internet. If you do not have a router or are unfamiliar with this technology, your Internet service provider should be able to provide you with more information.
    If a router is not an option for you, Netflix customer service can assist you in activating your device, but you will still need access to a Web-connected computer to manage your Instant Queue.

  • How can I get a price quote for an iPhone 5?

    I need to get a price for an iPhone 5, as mine got smashed while travelling and I need to supply a quote to my insurer to make the claim.
    Can anyone point me in the direction where I can find/get this?
    Cheers.

    Check to see what they are selling for on eBay and Craigslist.

  • How can I get a sim card for my iphone 5 that I bought on craigslist?

    Where can I find a sprint sim card for my iphone 5

    Did you actually purchase a Sprint iPhone?
    Sprint is a CDMA carrier and does not require a SIM for use in the US.
    If it is not a Sprint iPhone it will never work on their network.

  • How can i get a stronger signal for my iPhone?

    I am not getting a strong signal on my iPhone.  Either very weak or "no service."

    I am getting the same very weak signal on a new 4S on Vodafone in the UK.
    It happens anywhere - and whilst sat next to someone on a 2yr old 3Gs who could get onto the internet (via phone network, not wifi zone) I could not get onto the web at all.
    Pretty poor show so far on the 4S from my view - great phone but when added to the "mute" problems when calling others, Apple need to get some fixes in !!
    Went to Apple store who reset the phone and said if not done the trick, head back for a replacement.,,,Guess where I will be heading at the weekend?

  • How can I get new text tones for my iPhone 3GS?

    I would like some new text tones for my iPhone 3GS...

    You can't unless iOS5 includes this function, but even then it might just be for iPhone 4.

  • How can I get my serial number for my iphone only with the imei because my iphone was stolen

    My iphone was recently stolen and I really need to get the serial number I only have the imei number and the bastards have got it offline so find my iphone can't track it.
    Please help

    Read the ENTIRE article before asking another question:
    http://support.apple.com/kb/HT4061

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