HT201441 iphone lock out - Left me stranded 50 Mile from home, THANKS APPLE!!

I am frustrated beyond words at the iphone support and development team for not giving advance warning to users that the OS on our devices is expiring..
I was over an hour away in a major city enjoying a drive in move with my family, when my wife's device gets a white screen asking her to activate her device. There was NO warning of any kind that the device's OS was expiring or that any sort or activation was or should be needed.
After sever failed attempts including using my working iphone 5 as a hotspot, we decided to wait till we got home and use the WINDOWS PC to restore it.
Once the movie was over we go to wake up my device to find the same issue, now we are over 50 miles away needing to navigate HEAVY construction across a major metroplex with NO access to my devices features besides emergency calls. We did find the way home however, now we find out that we're unable to use iTunes to activate the devices, Verzion says its a known issue and we need to contact apple and apple is closed...
This brings up an important issue, the device needs to have EMERGENCY GPS\MAPS\Navigation functions.
Since I cannot even call a friend I should at least be able to use the maps function with manual input support (no contact list or history access for privacy).
Thanks again I really though you should also know I am really considering NOT purchasing the 5s 64 to replace my 5 64, I was going to pass this one to my son and get the latest, however, it seems you company is getting SLOPPY and perhaps losing focus on the customers, not just general customer service but our Safety and well being,

Not sure what your issue is, iOS or Apple products do not have an expiry date. Your service contract with your cellular provide however could expire. Since it happened to 2 phones I would still be questioning the cellular provider.

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My iPhone 4 has been caused me a lot of frustration in the past week and after getting rejected from Apple Customer Service I did not know where else to turn. Sometime in January my iPhone 4's sleep/wake button stopped responding (it seemed to have gotten stuck) and in my initial call to Apple I was told there was nothing they could do for me even though I was within the 1 year warranty. I figured I could live without locking my phone, it wasn't that big of a deal to me so I simply ignored it.
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I hope this post is useful to others.

HT201441 iphone lock out - Left me stranded 50 Mile from home, THANKS APPLE!!

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