HT201441 My mother has passed away and I do not know her Apple ID or password for her iPad mini? What can I do?

Please help my mother has passed away and I cannot get into her iPad mini as I don't have her Apple ID or password ?

I see this question has been here for awhile anyways per your question Apple can't help with local device without having you reset it, Apple might not even help you if you don't have some kind of Apple program such as "Applecare" it covers phone support and device(s). You might want to find an email if you know the e-mail account before it may close. One more thing to try is connect the device to the computer that it was syched to and see in the options under store Itunes will hold passwords for Apple Id and registered computers. Give me a message back here if this doesn't work and no i'm no hacker I just use multiple devices from Apple.

Similar Messages

  • HT201407 my phone has acctivation lock, and i do not know the apple id of the previous owner so what i do?

    my phone has a an activation lock ,i do not know the previous owners apple id so what i do

    Put it in a drawer.
    Find My iPhone Activation Lock- Removing a device from a previous owner's account

  • My dad passed away and I need to know his Apple ID Password

    My dad recently died and he let me download some of my apps from his account and I need to authorize my new computer with his Apple ID but I don't know what the password is. Is there anyway for me to obtain it? Thanks.

    Johnb-one brought up a good point:
    Are you sure you have a hardware crash on the computer?
    I assumed it from what you wrote & the early answer you received, but if this was a progressive slowdown & the drive is still spinning (you’d probably hear some nasty stuff going on if the head were contacting the platen, or it would not be spinning).
    I would take it to an Apple store, if you have one available to you --> to see what they might say, or certainly contact Apple support before dropping big money to have the data extracted by a service, just in case it isn’t a hardware crash. Get the best expert available to address it vs the first person who walks up.
    While you get some great answers on here, there are no warranties.
    Therefore, its best to use anything that sounds iffy, as food for thought & to frame your options before seeking expert help.
    Further, you probably didn’t need to remove the drive - could have accessed it from the 2nd Mac via target mode, if it is accessible at all.

  • HT5625 my apple id has been disabled and i do not know how do i can download app from app store again

    my apple id has been disabled and i do not know how do i can download app from app store again

    If changing your password does not resolve, then contact itunes support

  • HT4623 my iphone has been erased and i do not know how to restore it?

    my iphone has been erased and i do not know how to restore it help please?

    Connect it to the computer that it normally syncs with and select restore in iTunes.
    This is also covered in the Users guide if you want/need specific details. Try reading the users guide before asking more basic functionality questions.

  • I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix

    I am running Vista and Windows Mail, I can not open PDF files when in Windows Mail, I must save to Desktop first, this has changes recently and I do not know why or how to fix.
    Why after 6 year's this has changed?
    I would like to open PDF's straight from Window Mail.

    Good day Jeff.
    I am running most current Adobe Reader X.
    Tks Mark

  • HT4484 I let my grandson open an apple account with my credit card.  He has been charging a little to much and I would like my credit card removed from this account.  I do not know the apple id or password.  How do i proceed?

    I let my grandsn open and itunes account with my credit card.  I want to remove my cc# from his account.  I do not know his apple id or password.  How do I proceed?

    I would say let him fess up and give him a chance to mend his ways, but there is at least one app that goes for $900 (according to another poster's request for a refund).  You may end up $1000+ deeper gone.
    Change the account number which will close the current links and freeze/prevent charges under the old number.  As I understand it Apple gets grumpy when charges get rejected, and you need to jump through hoops to get a payment method reattached.
    Yes this is a grumpy answer.

  • I bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent !

    i bought an iphone 4 from my friend and he do not know his apple ID and we are trying to know the email attached to is apple ID so we can rest it cause he forgot them as well and the reset button in the 2 steps always says that the email is always sent ! ( even if you wrote a worng ID like ( asdasdasd ) it will say sent !! how come and now am trying to know or need a hint on that email so my freind could try to remember it !
    to those who will think that this phone is stolen , no its not and i would love to go to apple store if there is 1 in jordan so they can help us ,
    i have everything with this iphone the box the catalog its serial number , everything but the ID and the (and apple ID is everything as you know)
    so please if anyone have any suggestion to help me , and even apple it self if the can help me to get a support from them cause i tried everything to contact them by mail or any other option since as i said there is no apple store in jordan

    he knows his ID , if he did all whats in the link he can get his password back ?
    how can i make him call applecare ? is there a way to speak to them from jordan ??
    i have been trying to reach any1 in apple so they can communicate and help my friend (us) to make him remember it .
    am not asking for the password or trying to get into the phone without using it , and i can take my money back though i need to help my friend as well since now he cant use it as well.
    thanks kil

  • My photos from camera row are not going all to photostream in any device, iphone 4s and ipad mini What can I do, please.

    My photos from camera row are not going all to photostream in any device, iphone 4s and ipad mini What can I do, please.
    Both devices have the Icloud on.

    Try this on All Devices...
    Close All Open Apps...  Perform a Reset... Try again...
    Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430

  • TS4268 FaceTime and IMessage would not accept my apple ID or password

    FaceTime and IMessage would not accept my apple ID or password. It comes up as incorrect password or user name. Then FaceTime waiting for activation .

    Go here:
    https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
    Click on "Manage My Account". Verify your info is correct & verified.

  • We got a iPad from a late relative and we do not know the Apple ID and the password so we can't get into the ipad

    We got a iPad from a late relative and we do not know the Apple ID and the password so we can't get into the ipad

    I have heard that in the case of a death, if you can prove that the original owner is deceased and that you are a legitimate heir, Apple may be able to help you.  We, here, can do nothing for you.  Contact Apple--you will find contact infromation at bottom right of this page.

  • HT1918 My wife has passed away and someone broke into my account.  I tried to change it but you refused my data.

    I changed my credit cards to one (Discover Card).  You won't accept it.  Why

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts recently about them being declined
    If it is a credit card then is it registered to exactly the same name and address (including format and spacing etc) that is on the iTunes account, it was issued by a bank in your country and you are currently in that country ? If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes support and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • HT1212 My granddaughters Ipad II has been disabled and I do not know how to enable it, any quick fix suggestions??

    My Granddaughters Ipad II has been disabled and I need a quick fix if there is one???

    What do you mean by Disabled? I think you mean this:
    http://support.apple.com/kb/HT1212

  • I have a blackberry and sceen light dont wok and it get hot and turns off and it dont want to down load what can i do it new and i im not happy with it at all but im stuck with it what can i do

    i have a blackberry and im not happy with it at all its gets hot and it burns ur hands and the scern is black and it turns off and dont want to down load i hate is phone and i just got in 3mon ago im now stuck with it

    Hi and Welcome to the Community!
    Given that it's only 3 months old and was brand new, you are covered by warranty. You need to take it to whoever you bought it from as they are the servicer of your warranty.
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • I was required to change my Apple ID the other day, and now iPad and IPhone no longer recognize my Apple ID or password for that ID.

    I have (had?) a simple Apple ID that was just a name and numbers (e.g., "Smith12") and a password.  Yesterday, I tried to update an application on my iPhone and got a message saying I needed to create a new, longer, password with an existing Apple ID that looks like an email address (e.g., "[email protected]").  I did that, but when I then tried to install the updates for apps on iPad or iPhone, it asks for the password for the simple "Smith12"-style Apple ID but does not recognize the old or new password.  And I can't reset the old password because the reset function does not recognize either of the two security options -- my birth date info or sending an email with reset info.  Any ideas at all how to fix this? 

    Not sure if this helps...but I recently reset my apple ID on my main iTunes computer and had a problem getting my iPhone and iPad to recognize the new ID (ie, the phone asked for my password to my old ID when logging in).  A simple resynch didn't help...so a friend showed me to go into Settings>Store and click on my old apple ID (that was still recognized by the phone).  Then, I clicked log out, then log in, and logged back in with the NEW ID.  That instructed the phone to recognize the new ID to buy apps, etc.   Same process on the iPad.   You'll have to do a similar effort under settings>music and turn on iTunes Match (if applicable) under the new ID so it's recognized on your iPhone/iPad.  Seems easy in hindsight but quite frustrating in the meantime!   :-)

Maybe you are looking for

  • JavaScript function which fetches return_value from List of Values

    Hi, I have created List of Values named "NICKS". I want to write JavaScript function "get_workers_fullname(nick)" which returns display_value from List of Values. The parameter of function is return_value of List "NICKS". I am new with this and don't

  • ITunes gift card from the USA to UK

    Hi, I need some help please, or advice, or anything.. I just found in my mail this morning a very unexpected and generous gift from the USA, of $100 in iTunes gift cards ($50 x 2). I am in the UK and am disgusted to find that I cannot use them. After

  • Purchased music will no longer play on iPod only

    Has anyone else had this problem with iTunes 6? None of my purchased music wil play on my iPod anymore, I have updated to the latest versions of all the software, iTunes, iPod and QuickTime. I bought music today. As soon as I copied it to my iPod, no

  • WAD - Values above Bar Chart not displaying.

    Hi All, Please find the report that created in WAD using Chart. From the above image, the numbers above the Bars is not displaying except the first Bar. I have checked the Series in WAD and all the settings are same Bar 1 and Bar 2. But still, the va

  • Sync contacts to computer not icloud?

    How do i sync my iphone contact to my pc not the icloud?