HT201441 PLEASE HELP ive purchased a pre owned iphone 5s
Purchased it off ebay was working fine then locked me out by previous owner i called the owner up but no answer or reply what can i do its saying the device is lost or stolen help please.
I set it up with my Apple ID....I did the first time as well before I reset and deleted all content.
And if you sign in to the Apple website (how I accessed this discussion) and go to Your Stuff and into your profile/privacy, it shows the previous owner's name, but my email address!
Similar Messages
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Hey guys can u help me activate a pre owned iphone 4
help
aryan278 wrote:
help
Describe your situation wither detail. As stated, your question can mean many different things. -
I have just purchased a pre-owned iPhone. The previous user did not reset or restore the phone. In order to rename the phone to sink with iTunes I think I need to restore all settings and start from scratch. I have inserted a new SIM card and registered with iTunes to activate the phone and I can send and receive calls, but the previous owners name still comes up in the settings>>general>>about.
Q1. Is there a way to keep the current music loaded on the phone that has been bought and paid for?Hi dave990,
It sounds like you synced the iPhone then restored and recovered from backup. To setup the iPhone like new, just restore and choose setup as a new iPhone instead of recover from backup.
http://docs.info.apple.com/article.html?artnum=305744
Jason -
please help. ive bought a second hand ipod nano, when i connect it to my pc, it does not recognise it in itunes,yet it comes up as a sigma mass usb device. its an ipod nano 8gb?. im running on windows vista,my own ipod classic runs fine.
there is a good chance that this can be related to bad contact in USB lead.. e.g not enough power from IPOD to PC so that pc cannot recognise it. Where I work I get alot of USB devices on pc's that are not recognised and most of the time it is the connection to the device that is not good enough because the flat end of the USB adapter has been gradually bent over time just slightly and now contact is not good. It can also be todo with drivers or If you are using it through a USB hub.
so if it is not working through USB hub try direct. also try in back of PC as these Ports or direct access to main board to pc and would be less trouble some if there was a voltage loss from mainboard in pc to front of unit. -
How do i set up my pre owned iphone 4 with my giffgaff sim card that was used in my iphone 3gs
how do i set up my pre owned iphone 4 with my giffgaff sim card that i have been using in my iphone 3gs
My 3Gs is on its last legs.... I've just bought a second hand iphone 4 which is unlocked......I put my giffgaff sim card in the new phone and it says activation required ......then it asks me for a passcode??? PLEASE HELP!!!! I have no idea what to do xxYou need to connect the phone to iTunes and then try activating it from there and restoring it as new.
If you have further problems and especially as the iPhone you have bought is second hand, it could be that it is not unlocked. Are you sure that it is? If not, then you'll need to speak to the person that you purchased it from. -
when I make a call or recieve a call, the voice of the other person is not heard. but speaker phone works. what could be the trouble. could you please help me in resolving this? iPhone 4, iOS 6.1.3.i had purchased my iphone 4 factory unlocked from usa last month.i am from india so will any apple service centre help me for this issue?
They will help you just make sure that you make a appointment before you go into the store. Also if the iPhone needs to be replaced and you are not within your year of hardware coverage, that is when they will ask you to pay a fee.
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Hi, i'm trying to update my iphone but this is the msg i'm getting, can you please help me. thank you. "the iphone ''C & M '' could not be restored. An unknown error occurred (3194)"
http://support.apple.com/kb/TS3694#error3194
This means that either your firewall/antivirus is blocking access to Apple's servers, or you have used your computer to jailbreak an iDevice in the past. The link above tells you how to resolve this issue. -
I have tried to update IOS 5.1 in my Iphone 4 and unfortunately I got an error message and phone is stucked at restore point. It is not coming back to normal mode and is not able to detect my phone in iTunes. Please help me how to recover my Iphone IOS, unfortunately I don't have my iphone backup too.
we have a same problem
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Please Help,how do i get my iphone 4 to play all my songs from icloud, it is currently only playing just a smal number of songs from my library which is stored in icloud.
There are a number of OS X apps, many free, that will save your messages, allowing to view and print them.
http://www.softwarebbs.com/wiki/How_to_transfer_SMS_from_iPhone_to_Mac,_backup_i Phone_SMS_message_on_Mac
Google, for other options
Your "other" of 6 GB may include corrupted data or file sytem errors. If after removing the messages there is still >2GB, you will need to restore the phone in iTunes, first using a backup (made after deleting the messages) and if needed as a new iPhone.
iTunes: Restoring iOS software -
my iphone 3gs is in recovery mode how do i activate it please help. it shows the message your iphone couldnot be activated because the activation server is temporarily deactivated.
This usually happens if the phone has been Hacked / Jailbroken / Modified...
Is this the case...? -
I bought a used iphone from a friend and I am not able to use it in Ethiopia. It is carrier blocked. Can you please help how could I unlock my iphone 4?.
Unlikely as you do not meet there requirements for unlocking.
Have your friend the provided the phone contact them. Based on your statements I am concluding he was or still is an AT&T customer, that is one of the requirements of getting the device unlocked. -
Hello
Please help me
I have worked erased
IPhone exists with me
But did not finish the process erased
What is the solution??Post in your native language, the above make not sense.
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My charging cables keep malfunctioning! Please help @ £15 a time having an iphone is getting exspensive
If the cable that came with it went bad with in a year, it's still under warranty. Have it replaced.
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my iphone automatically locked and it does not open again,but if u call the sim that was inserted you will hear that it was active,so please help me how to open my iphone 4,no display appeared if you touch the switch button,
Hello arlyn-cavite,
If the screen is not showing anyting when you press any of the buttons you may want to try these steps.
From article iPhone: Hardware troubleshooting http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Take care,
Sterling -
Ive purchased a black coloured iphone 5s but i dont like the colour, can apple replace my current phone with a white one?j
If you purchased your iPhone from Apple within the last 14 days then you can return it to switch it for another color if you wish.
If you purchased it through your carrier, then you will need to look at their returns policy, but I expect it would be similar.
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