HT201441 This phone is from a former employee who was terminated, i cannot access this account as the assinged number is changed how do i reset this phone to factory default.

Need to set this company phone back to default settings.

As far as I know, you can't.  Contact the former employee and inform them that you are starting a collections proceeding against them since they returned the phone in a non-working condition unless they cooperate by erasing the phone and removing it from their account as outlined in the article you were just reading.

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