HT201441 What about if I can't contact the old owner?

I can't use my Iphone untill I get out from iCloud !

I am sorry to tell you, but your device will be useless, if you cannot contact the previous owner.
See also: http://support.apple.com/kb/TS4515?viewlocale=en_US&locale=en_US

Similar Messages

  • HT201441 What happend if i can't contact the previous owner??? How I can remove it from previous owner's account???

    What happend if i can't contact the previous owner??? How I can remove it from previous owner's account???

    cmoorcroft wrote:
    What happens if the previous owner refuses to to give me his password for me to delete it/ do the instructions?
    The previous owner doesn't need to give you their credentials. They can release the device via Find My iPhone on iCloud.com as per the instructions in the link I posted in my initial response: Find My iPhone Activation Lock: Removing a device from a previous owner
    If the previous owner is not present
    Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
    Sign in to their iCloud account at www.icloud.com/find.
    Click All Devices to open a list of devices linked to their account, then select the device to be removed.
    Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
    When the erase is complete, click "Remove from Account" to remove the device from the account.
    After the device is erased and removed from the account, you can proceed with the device setup process.
    If the person you bought it from refuses to do this, I would assume the device is stolen and I would demand a refund and/or contact the authorities.

  • HT201441 How about if I can't contact the owner? I really can't use the ipod. :(

    I bought a second-hand itouch 5th gen. It says that I have to log in the apple id linked to the ipod because the previous owner used Find my iPhone. I can't contact him/her. Now i still can't use the ipod. *****!

    I'm afraid that without the previous owner's ID you cannot use your ipod.

  • I buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID

    i buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID.
    Thanks

    As I said you need to:
    You need to wipe the hard disk and reinstall the OS by booting into the recovery partition and reinstall the original OS via the internet. It will ask you to enter your ID
    OS X: About OS X Recovery
    Also see:
    OS X Mountain Lion: Erase and reinstall OS X

  • HT201441 I bought an iPhone 5 and can't contact the previous owner and it is locked now

    I bought an iPhone 5 and can't contact the previous owner and it is locked now
    what I should do to unlock it as it is now a piece of metal

    return it, it is brick.

  • HT201441 i have all ready erased my i phone 4 and i can not contact the previous owner so i cant make my phone do anything until i get the password please help

    hello every body i have reguler i phone 4 and i accidentily reset every to factory restore i can not contact the previous owner and as of now i make the phone do any thing please help i need to some how turn off the find my i phone app or erease his account thank you

    The Apple ID and Password that was Originally used to Activate the iDevice is required.
    Removing a device from a previous owner’s account

  • HT204053 My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.

    My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.

    The phone is useless unless you can contact the previous owner. There is nothing anyone can do to help. If you are able to contact, the following contains instructions on what they need to do: iCloud: Activation Lock

  • I have found an Ipad 3 I believe it was stolen. How can I contact the previous owner to buy it from him ?

    I have bought in a flea market an Ipad 3 Wifi only I believe it was stolen. When I bought it the battery was discharged so I couldn't verify it for being locked (stolen). After I charged it and turned it on it's locked in Icloud.
    How can I contact the previous owner to buy it from him ?
    I don't have anything. The Ipad is Icloud locked. It only shows : s********@googlemail.com
    I am willing to buy the Ipad from previous owner.
    Thank you

    I don't know what you want to hear, but no one here can help you. apple will not help you.
    What you're dealing with is the activation lock, where it's required for the person that sets up the iPad to 'release' it to be used by someone else.
    There's no hack or crack. There's no assistance anyone here can give you beyond the suggestions we already have.
    Use your imagination. Or use the ipad as a pretty new paperweight.

  • My iphone 4 is locked with icloud, but i can not contact the previous owner

    My iphone 4 is locked with Icloud, but I can not contact the previous owner. help

    gerardofromtijuana wrote:
    how u can contact the previous owner?
    thx
    The same way you would contact anyone.  Call them, e-mail them, speak to them in person, write a letter.  There are many ways to communicate with a fellow human.
    No one here would have the contact information for a random seller of an iPhone.

  • HT201441 What if I can not contact the previous owner?

    I have purchased an ipad mini and tryied to reset it and I don't have the users info.  How can I reset it?

    If the Device has iOS 7 installed and you cannot contact the previous owner to remove the iCloud lock for find my iPhone you have a Device you cannot use.

  • HT1937 how can i contact the previous owner if it lost/stolen in other country?

    i bought iphone 4 with no signal working, i think i can fix it because i was checked the imei is clean. but after i restore the iphone, it blocked by icloud and shows up the owner message "if u find this, i stay at Sinar Bali".
    i think the owner is not local people, because i'm in indonesia and the message with english.
    how can i contact the owner if the message just '..i stay at Sinar Bali' and there are so many hostels in bali?
    i don't know when this iphone reported lost, and i don't know if the owner still stay in bali so.
    sorry for my english.

    Unless whoever sold the phone to you has information, you cannot contact them.

  • Good night there is a possibility to change the Apple ID password since it can not contact the former owner of the iphone 4 handset

    ood Night, can someone tell me if the possibility of changing apple id because i have an iphone 4 and apple can not enter the command to the User Torcar. obigado

    If you cannot contact the former owner of the phone, it is useless to you.  There is nothing you, Apple or any of us users on this forum can do.  That's the purpose of Activation Lock.

  • HT1222 how can i change the old owners keychain password into mine

    how can i change an old owners keychain password into mine so i can update software

    Create a new keychain.
    I'd generally suggest acquiring and wiping and installing the most recent version of OS X onto the system that it'll support, as you'll spend more time and effort undoing what was done before.  You can usually get the proper distro with a call to Apple.
    Given the iBook is PPC, you'll be limited to Leopard (10.5) at most, and possibly not that version.

  • HT201441 What if you can't contact the pervious owner?

    What should I do?

    quman9 wrote:
    There are a lot o service online to unlock Apple ID but cost a lot.
    Apple policy has to change we all have all to wait. Not all of pepole with this problem are thieves and Apple now it.
    Nonsense, one can only unlock the activation lock with the correct Apple ID details.

  • What is i can not contact the previous owner to unlock the activation log in?

    i just bought a iphone 6. i was told that it was new but it seemed it was lost or stolen because i tried to activate it and i got an activation message i tried contacting the person at the number but no answer or reply how do i get to unlock the phone?

    You can’t, and Apple won’t do it for you; the activation lock is an anti-theft measure. You may be able to get a refund for it.
    (125745)

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