HT201441 What happens if I can't get in touch with the previous owner? Will apple contact him?

I bought an iPhone 5 on line and the phone is locked under icloud activation. There is no way to get in touch with the seller. Will Apple be able to contact them if I provide the imei number of the device? If not what do I do?

I'm afraid so. The vendor should have restored it to factory condition before selling it, so basically he has sold you an unusable device. If you have no way of contacting him for a refund or to unlock it you are, as you say, stuck.

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How do i remove the Icloud Lock on a Iphone thats Clean and can not get in touch with the oraganal owner

How do i remove the Icloud Lock on a Iphone that's Clean and can not get in touch with the oraganal owner
thers no you cant put a reset tool on your site to reset phones thats not stolen or in lost mode

it's an anti-theft measure DAH Its Not Stolen SO what the crap Then. I wish thay would Remove it From there Ios and Redo it so it Only Locke if you Report it Stolen or enter Lost Mode. BC thers A lot of PPL that abuse it.

HT201441 i cant get in touch with the previous owner to get the device removed from their account

How can i resolve this issue since i cant get in contact with the account holder?

Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

HT201441 Ok I got a iPhone 5 from eBay that had activation lock from I cloud I tried contacting the number that was left on the message but the person I contacted has had that number for 2 years now so I can't get In Touch with the original owner is their

Is there any other way to unlock the phone if I take it to allow can they help?

Unfortunately, no.

HT201441 i found an iphone and i can not get in touch with the owner, and i am trying to unlouck it so i can contect the owner, so i can give it to him. what should i do?

i found an iphone and i can not get in touch with the owner, and i am trying to unlouck it so i can contect the owner, so i can give it to him. what should i do?

You will NOT be able to Unlock it.
nasdee wrote:
i found an iphone ... what should i do?
Hand it in to the Police or the Lost and Found / Security Desk of where you found it.

My iphone can not get in touch with the server. What can I do?

My Iphone can not get in touch with the server, when I am trying to accept terms and conditions. What can I do?

Possible causes:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

HT201441 I can't get a hold of the previous owners iCloud how else can i erase the account

I can't get a hold of the previous owners iCloud account or Apple ID ,how else can I erase his account so I could activate my phone

So after hitting "Delete" for the second time (which I did not do because I did not want to delete my account) it asks for a password?
Can't the phone just be reset back to factory?
Settings>General>Reset>[choose your option]
or
Reset throught the iTunes you will be syncing with?

I just to a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

I just bought a new iphone5s, the headphones are not working correctly. I can hear the music but I can't pause or play with the button. Will apple replace them?

Hi there,
It sounds like your purchased content is not transfering via a flash drive. It may be easier to re-download this contnet directly from iTunes. Take a look at the article below for mor information.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
-Griff W.

Getting in touch with the original owner of my Ipod touch 5g

Hi,
So few days ago I purchased an Ipod Touch 5g from a local (Helsinki) police auction.
At first everything was fine, but I ran in to problems when I decided to restore it, to get rid of all the data by the previous owner.
Now the Ipod is asking for the Apple ID and password of the previous owner in order to activate the device.
Is there any way of contacting the original owner? Maby by using the serial number?
Do I need to get a court order?
Thank you.

Yes, the only way would be to get a court order and present it to Apple. I would say you would spend more for the lawyer that the iPod is worth. Likely the iPod was stolen or lost.If that case it would back to the original owner.

What to do when can't get in touch with upstream

Hello guys,
I have been using a program (osd_cat) rather extensively, and wanted to add some features to it (say... to make it able to read stdin when barmode is enabled)
I have made the change and I want to get this change upstream.
I found the project repository ( at https://sourceforge.net/projects/libxosd/ )
I have contacted the two owners/maintainers of the project there, and got no responses from either one of them.
The latest change is in 2011/7.
But, the project is in the repositories of many distributions. So I suppose it is not considered orphan.
How should I go about dealing with this?
I wouldn't like to fork it unless I have to. Maybe they did receive my messages but chose to ignore them?
Cheers
Last edited by aecepoglu (2013-06-24 20:10:48)

drcouzelis wrote:
Related thread: https://bbs.archlinux.org/viewtopic.php?id=164241
You could try the author's direct email address, as is found on the Xine authors' page: pmhahn [at] titan.lahn.de
My bad, I forgot to search the forum Sorry about that

I asked a question about organizing bookmarks in my toolbar bookmark. I'm not happy with the "help" I got. I'm very frustrated. I need to talk to a technician. How can I get in touch with one? Do you have contact information?

Can't find out how to organize my bookmarks. can't do it after updating. Person tried to help, we had long conversations, I sent lots of images, it got to where I think the answer given were not related to the problem. I asked for help from a technician or to give my emails to one. She won't do it and I can't get help. So I'm starting over. It shouldn't be this hard. I need someone else to help me.

re: How do I organize and delete bookmarks in my short toolbar list.
* https://support.mozilla.com/en-US/questions/884877
You say you have a lot of duplicate bookmarks, and want to know how to organize bookmarks, but from the pictures shown, I really only see a news subscription, some sample bookmarks in the bookmarks toolbar that you don't display on the toolbars so I don't see point in deleting anything there most of it are reports from the database or from a news subscription nothing of much concern, really. I would dump the news subscription if you don't use it.
How do you want to arrange your bookmarks, but you must keep within some boundaries of what was expected of the three major folders.
Bookmarks Menu -- this is your folder categorized bookmarks, originally all bookmarks were in this folder and the bookmarks toolbar was one folder within -- that has changed.
Bookmarks Toolbar -- intended to be visible on the toolbar with main bookmarks and folders spread out horizontally to save one level of drilling down into folders, with very few bookmarks and folders visible on the toolbar but quickly accessed. You can use the bookmarks showing essentially as buttons a few primary bookmarklets. You can have folder structure there so you could actually have thousands of bookmarks there within folders.
Unsorted Bookmarks (no folders within by intent not by restriction) -- new concept to not categorize bookmarks into folders because of bookmark tagging. Delicious.com will show you what they intended where you have lots of people. I think the concept of tagging breaks down with one person. The other reason bookmarks no longer had to be put into folders was the "AwesomeBar" feature of Firefox that is a great feature it will find bookmarks whatever folder they are in -- I hope you are familiar with it. You can throw bookmark separators into any folder but they are especially useful in the unsorted bookmarks folder, especially if you sort the folder. In other words a group probably within a date range.
So how do you see yourself categorizing your bookmarks ?
I'd like to get an idea of '''how many bookmarks '''you have altogether and how big your places.sqlite file is. To find out how many bookmarks you have all together bring up the Bookmarks Library list, place a colon (":") into the search field this will do a find on all of your bookmarks. At the bottom of the library window you will see the total number of bookmarks you may have to nudge the vertical scrollbar down, and as long as no bookmarks are selected you will see an '''item count'''.
Open your profile folder Help > Troubleshooting information... then click on "Open containing folder" then looking in bookmarkbackups folder and report size of last .json file in there -- hope you can see the extension the filenames have dates.
From the library list you can see if you actually do have a lot or any duplicated by eyeballing the list sorted by the location. You don't want to delete anything yet until you know what you want to do and what folders the bookmarks actually in, as you would not want to delete a categorized bookmark for an uncategorized one.
I have 1256 bookmarks, a bookmarks backup file (.json) is 1849 KB.
I have 750 of those bookmarks have a keyword shortcut -- most of my bookmarks may not actually be bookmarks to webpages.
Install the "Show Parent Folder" extension, it would be important for manually categorizing and deleting bookmarks.
*https://addons.mozilla.org/firefox/addon/show-parent-folder/
At some point you will want to install the "Sort Places" extension that allows you to sort folders recursively in a matter of seconds. Only sort when you want to sort, never automatically.
* https://addons.mozilla.org/firefox/addon/sortplaces/
Other extensions of interest for working with bookmarks are included in
* http://kb.mozillazine.org/Sorting_and_rearranging_bookmarks_-_Firefox
The columns in the bookmarks library list that I show are
:Name, Location, Parent Folder, visit date, visit count, Keyword, Description, Last Modified
The important columns for eliminating duplicates are
:Name, Location, Parent Folder, Keyword, Description
:if you have Tags then that column would also be important not to delete the bookmark
Sort on Location look for duplicates, expect you won't find as many as you thought you would, because Firefox makes it difficult to create duplicates if you use the bookmarks star. I wouldn't delete any until you really know what you want to do, if you have duplicate you would not want to delete one a primary location based on parent directory or the one you use with a keyword.
I don't really think you have much to delete in your toolbars list, they are basically examples. Would highly recommend you keep something in the bookmarks toolbar even though you are not displaying it.
The only case of having major duplicates are if you have imported bookmarks at the bottom of your bookmarks menu also named bookmarks menu or something similar. You would see that in the parent folder column -- you cannot sort on the parent folder column.

I cant find iChat anymore on my iPod touch what happened and how can I get it back?

I just got a new iPod touch and I can't find iChat. I am not sure if it is the generation (4th) but it should come automatically. I also know somebody who has a 3rd generation iPod. What happened and how can I get it?

iOS 5 comes with the Messaging app. You can text with that. It is not called iChat, it is called Messages

My hard drive crashed on my Imac 24" 2009, i put in a new hard drive 2TB and a SSD drive 240 GB and removed the opticdrive. What external DVD can I get to work with the IMac? The Apple super drive is not compatible.

My hard drive crashed on my Imac 24" 2009, I installed a new hard drive 2TB and a SSD drive 240 GB and removed the optical drive.
What external DVD can I get to work with the IMac? The Apple super drive is not compatible.

Virtually any DVD burner that can connect to your Mac will work. They start at $40 on Amazon.

HT2515 What happens if our video chat is not connecting with the other person?

What happens if our video chat is not connecting with the other person?

Hi,
Not really enough info to help constructively.
Which Version of iChat ?
Is it iChat to iChat or iChat to Messages (i.e Mac to Mac) or AIM (iChat) to PC AIM (needs to be a compatible version)
Is this AIM to AIM (Includes AIM valid Screen Names from certain Apple IDs) ?
Is it Jabber to Jabber (this can only be done Mac to Mac in Messages and/or iChat) ?
Do you get any failure message ?
In the Video Menu > Connection Doctor > Errors tab do you get any info ?
NOTES
As mentioned it is iChat to iChat or iChat to AIM on a PC if the PC has a compatible version (which is not the latest) (where it lists iChat it also means Messages in Mountain Lion)
It has to be either AIM to AIM IDs or Jabber to Jabber IDs
It cannot be Jabber to some GoogleTalk Web Browser Login (or Facebook)
It cannot be Jabber/Google Talk to the PC app called GoogleTalk
Google released an PC only App that will use Jabber protocols for Video (Called Jingle)
Their web Browser Plug-in also uses Jingle for Video and Audio chat but iChat and Messages use SIP (Session Initiation Protocol) to connect. The two are not compatible.
Facebook also run a Jabber server and have apparently released their Own Plug-in which can cause problems of it's own on a Mac.
However you also cannot video to a Web Browser Login on Mac or PC
If this is iChat 6 it does not Video on the Yahoo Accounts (that is Text Only)
This means it cannot Video to any version of Yahoo on Mac or PC or any Web Browser method.
10:27 PM Tuesday; February 19, 2013
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Price increased with no explanation. trying to cancel now and can't get in touch with support.

how can i cancel my account? the price increased and i have no idea why. i want to cancel account and can't get in touch with anyone in support. my account shows that i have a free cloud membership ... so nothing to select to cancel ... but I've been using for more than a year AND getting charged to credit card for more than a year. Anyone know what the hang is going on and/or how to cancel?
thx

The monthly charge was $30/month for the first year and went up to $50/month or something similar so the price increase was not without explanation you’ve just forgotten about it or never read the small print when you signed up, which is understandable.
Not having an active subscription could be that you’ve already successfully cancelled the plan, somehow. The important thing is whether you can see any billing and/or payment transactions associated with your AdobeID, and whether you’ve been getting monthly e-mails when each payment is made or when the subscription renewed—like I do.
It’s the weekend in the US. You may have more luck with this sort of issue during normal business hours weekdays in the US when the most Adobe staff are at work in the US. I mean if there was some sort of data-glitch for your account then weekend staff in India may not understand enough about how everything works to get it figured out. At least you got some answers and it being an introductory price.

HT201441 What happens if I can't get in touch with the previous owner? Will apple contact him?

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