HT201441 What if I can't find or contact my previous owner?
I have bought a iPhone from a second hand store when I tried to set up the iPhone it says that the iPhone is linked with a apple account, but the probelm is that I don't know the previous user of that phone so what do I do?
https://discussions.apple.com/message/25416431#25416431
Similar Messages
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HT201441 What if there's no way to contact that previous owner?
My iPad was given to me by my uncle who recently went to prison. However, my iPad is still linked into his account and theres absolutely no way that I can contact him. Is there any other way to sign out of the account? The iPad has already been restored and I can't use it until I put in the account
Return it for a refund, as without that information it is useless to you.
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How can I find my iphone's previous owner
As I wrote I want to find my iphone's previous owner's phone number.. I don't remember him because I bought it from ebay..
No one here can help you & Apple can't/won't.
Good luck. -
HT201441 What if I cannot get a hold of the previous owner?
If you have all the proof that you bought the apple product then Apple should be able to help you!
They know if it has been stolen, the police know if it has been stolen. Why cant they help??Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.
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I bought this iphone. It was locked and the owner could not remember their password so i restored it via my computer. Now I can not access it at all because they still have it linked with thier apple id. What can I do if I can not contact them? The number I had for them isnt active. What can I do?
Unfortunately, you have to get in touch with the seller, this would be the only way to activate your phone.
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What happend if i can't contact the previous owner??? How I can remove it from previous owner's account???
cmoorcroft wrote:
What happens if the previous owner refuses to to give me his password for me to delete it/ do the instructions?
The previous owner doesn't need to give you their credentials. They can release the device via Find My iPhone on iCloud.com as per the instructions in the link I posted in my initial response: Find My iPhone Activation Lock: Removing a device from a previous owner
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
If the person you bought it from refuses to do this, I would assume the device is stolen and I would demand a refund and/or contact the authorities. -
if i cant contact the previous owner what cand i do with my iphone 4 locked icloud?
Welcome to the Apple community Axel.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
HT201441 What if I can not contact the previous owner?
I have purchased an ipad mini and tryied to reset it and I don't have the users info. How can I reset it?
If the Device has iOS 7 installed and you cannot contact the previous owner to remove the iCloud lock for find my iPhone you have a Device you cannot use.
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My computer crashed, but before it did, I had done a complete system backup. But now I can't find my contact data within that backup. Any clues as to where I would look for it and what it would be called?
Post relates to: Zire 31I USED THE ADVISED csv, METHOD AND OPENED IT VIA excel.. as you said lots of
data was all over the lot... but it was there!.... I little bit of "column
deletion and expanding /contractions solved that issue.... Now I have a
complete list of all of my contacts and their tel #'s.. I will be spending
the next few days running them against the SKYPE files to find other
members.
You should write this process up and post it on the VERIZON CHAT BOARDS!
<http://ecrm.verizonwireless.com/img/om/pd/responsys/MenuConsumer/sp.gif>
<https://www.verizonwireless.com/wcms/consumer/explore.html> EXPLORE
<http://www.verizonwireless.com/wcms/consumer/shop.html> SHOP
<http://www.verizonwireless.com/b2c/myverizonlp/> MY VERIZON
<http://www.verizonwireless.com/support/> SUPPORT
I CAN'T FIND INSTRUCTIONS TO HAVE THE CLOUD DOWNLOAD MY CONTACTS USING "csv"
FILE....BEEN TO STORE ABOUT 5 TIMES AND NO-ONE THERE SEEMS TO KNOW HOW TO DO
IT... DO CREATE MY REQUEST IN THE CLOUD OR VIA MY DROID?
created by dilbertaz
<https://community.verizonwireless.com/people/dilbertaz> in DROID TURBO -
View <https://community.verizonwireless.com/message/1248427#1248427> the
full discussion -
i buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID.
ThanksAs I said you need to:
You need to wipe the hard disk and reinstall the OS by booting into the recovery partition and reinstall the original OS via the internet. It will ask you to enter your ID
OS X: About OS X Recovery
Also see:
OS X Mountain Lion: Erase and reinstall OS X -
Hi! I need to cancel my membership plan for the creative cloud but I can't find any contact different from the live chat. I MUST cancel it before March 22nd. Please help me!
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html -
I can't find any of my previous purchases after upgrading my computer and iPhone - are they still in my iTunes account somewhere?
Hi there leonfromNH,
You may find the information in the article below helpful.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
-Griff W. -
when i tried to backup my contacts from my i phone 4s to be in i cloud, it dosn't work and i can not find any contact uploaded, plz help
Sorry no backup - no pictures.
Yes phone will automatically backup to icloud when on wifi and phone is charge, but your phone storage was full so it stop backing up.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
iCloud: iCloud storage and backup overview
When your phone was connected to your computer, you should've seen an autoplay which would've allowed you to import your pics to your computer as you would a digital camera Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
hello every body i have reguler i phone 4 and i accidentily reset every to factory restore i can not contact the previous owner and as of now i make the phone do any thing please help i need to some how turn off the find my i phone app or erease his account thank you
The Apple ID and Password that was Originally used to Activate the iDevice is required.
Removing a device from a previous owner’s account -
I synced my phone and now I can't find my contacts. I wanted to double check that they are on my computer but can't find them. Where can I look?
Where do you get your contacts from?
Do you use Outlook?
Have you made a back up of your iPhone on iTunes/iCloud when the contacts were on it?
Do you use Windows or a Mac?
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