HT201441 what if i cannot contact the original owner
what if i cannot contact the original owner i work at a pown shop yes we do take phone numbers we take pictures but most the time the # are fake and they pawn somthing never to pick it up and dont show back up or if they do show up you forget to ask them about it pluse they get angery you ask them about items that was once yours but anyways how could i get into this ipod without having to have the original owner?? i would really like the help!!!
You can't. Without being able to contact the previous owner I'm afraid it's useless to you.
These are the steps to take before buying a used iOS device in the future to ensure it doesn't happen again (from http://support.apple.com/kb/HT5818):
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.
Similar Messages
-
We got this Iphone 4 from one of my friends that moved out of state. He said he was going to restore the phone us to, but now when we tried to activate it. It said that is was still under his itunes account. I have no contact with him now because he didnt give me his new contact information. How do we reset it and change the itunes account to mine so i can activate the phone.
You can't. Only your friend can at this point. Your phone is basically useless to you.
Find My iPhone Activation Lock- Removing a device from a previous owner's account -
I just purchased a second hand iPad in carboot.i didn't realised that the old accnt is still linked to the device,now I icant activate my account .I don't know where and how to contact the original owner.what should I do activate my accnt?is there any other option?
Apple cannot help you locate the original owner. If you have no way to contact him/her, and you purchased directly from the seller rather than through a site that offers buyer protection, then the iPad is useless to you and you have wasted your money. The iPad is quite probably stolen and you should turn it in to the police.
This is why it's very risky and usually unwise to purchase out of a car boot from someone you don't know.
Regards. -
need some help to unlock the Ipad. Cannot contact the previous owner he is in the shelter and I do not know were. After I restored the Ipad is asking that the previous owner has to remove it from his account
Nobody on these boards or at Apple will unlock that device for you. Sorry.
(117810) -
I have tried to Restore it but it is not woking.
Check back with the people that were running the swap meet, or the person that you purchased from. If you cannot make contact with the original owner, you will not be able to activate the device. It will be useless to you.
-
i have an ipad and the original owner is not present and i have no way to contact the owner how can i reset the ipad to factory settings?
Tammy,
Unfortunately your iPhone is just a paper weight. Return it to the pawn shop for a refund.
iCloud: Find My iPhone Activation Lock in iOS 7 explains the "Buyer Beware" facts:
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in toicloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process. -
hello there peeps, i cant use the iphone that i bought from a local buy, swap and sell site. the phone was restored to factory setting and i used it for 4 months but after that a message appeared and said that this phone has been lost. i tried to restore it again but i need the previous owner's apple id and password.
i tried to contact him but i cannot reach him already, i tried reaching him on the sell site's page but still no response. i am pretty sure that the phone is not stolen coz i was present when he restore it to its factory setting. i just wanna ask you people what else can i do with it to be activated again, i paid $200 for this iphone 4 and dont just want it to go down to the drain. PLEASE HELP.. thank youonyok13 wrote:
... i cant use the iphone that i bought from a local buy, swap and sell site.... i just wanna ask you people what else can i do with it to be activated again,
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
what should i do if i cant contact the owner of the old iphone that i bought. the phone is not stolen. he just forget to remove his account on the iphone?
If you can't get the previous owner to unlock the device, you have wasted your money. This security feature cannot be bypassed.
-
My uncle just recently bought me ask iPhone 4 and I an trying to activate it. It says the previous owners still had it on his appleid account. we are not able to contact him so hoe do I activate the phone with my apple I'd??
You haven't told us exactly what kind of messages you are getting when you try to start the device. If you are asked to log into icloud with an ID and password, then if the previous owner had an icloud account defined and Find My iPhone turned on, then you won't be able to start it until you get the ID and password from the previous owner. There's nothing more you can do other then to return it.
-
I came across a 5th gen iPod touch at a bus stop, and tried but cannot activate it, as it is under the Find My Phone/ Activation Lock.
Since I do not know who the previous owner is, is it possible to get around this roadblock? Or is it just no good to try?There's no way to get around it. Turn it into the police so they can find the rightful owner. You won't be able to use it anyway.
-
I bought an Ipad 4 for my wife and iPad Air 2 for my daughter and I have just bought a Macbook Pro with retina display for me. The whole family is an Apple products fan due to its reliability and security. Never know that it could be a disadvantage also. I bought a second hand iPhone 4s from a friend as he is short in caash, and I've been using it for awhile. I "restore and upgrade it" without thinking or checking the Find my iPhone settings, unfortuately it is turned ON. Although the previous owner removed the phone lock, I never asked for his icloud account as I intend to use the phone only for calling. I cannot contact him as his contacts and email address were erased when I restore the iPhone.
I have learned a hard lesson since Apple security is impregnable, my iPhone 4S will just be an expensive paper weight.no.
without the previous owners credentials the phone is useless to you. -
I bought this iphone. It was locked and the owner could not remember their password so i restored it via my computer. Now I can not access it at all because they still have it linked with thier apple id. What can I do if I can not contact them? The number I had for them isnt active. What can I do?
Unfortunately, you have to get in touch with the seller, this would be the only way to activate your phone.
-
HT201441 what if i cant contact the owner to acctivate
cant get hold of the seller to remove find my iphone on icloud help
Part of "lost mode" is a prompt to add a message with contact information. If its owner did that, when the iPhone is turned on a message similar to the following will be displayed:
If its owner did not include any contact information, presumably he or she doesn't want to be contacted. -
Please help me
You will not be able to activate the iPad without the Apple ID and Password of previous owner.
-
Sir, the subject is, I do not know the original owner Will helped me know that the owner or on the way to end this problem, or any way to communicate with the person in question
This is a user to user forum. You are not addressing Apple. It appears that you may be having issues related to Activation lock: ( http://support.apple.com/kb/PH13695). If you cannot contact the original owner to have them remove activation lock, you should return the device for a refund.
HTH
Maybe you are looking for
-
HT4527 Itunes music transfer on one computer
hello on my home computer I have two separate log in's, one for myself and one for another person, is there any way to put the iTunes music from one log in to the other through the computer?
-
Flash loading too slowly on webpage
I've got a problem with the flash content on my website. I have got preloaders on all the swf files on my site but it takes a while before the preloader starts playing and I would like to know why. When I click on some of the files there is a blank b
-
Advantages of DataFX over standard JDBC? RedFX?
So I've been looking into DataFX, and it seems interesting; however someone I work with thinks there is no point to it over just using a standard MYSQL DB and connecting through Connector/J. http://www.javafxdata.org/ IT seems like it's supposed to m
-
BBP_DOCUMENT_TAB- Entries with special charaters afetr unicode upgrade
Hi, We are on SRM 5.0 (SRM_SERVER 550) Sp07. SAp 4.7 backend. We are upgrading the system to unicode. What we have observed is after PO creation the BBP_DOCUMENT_TAB has some special characters in the field 'Key' For example: BUS2121001##䟅㳤탇ᾣᾣઃ????#?
-
What are you using to create dynamic content?
I'm new to the cisco DMP system and I'm trying to figure out how others are displaying dynamic content. The built in designer is a bit limiting. I've created a few elements in flash, but if the system does not like anything full-screen. I've used p