HT201441 what if the previous owner is unreacheable or unknown to the current one? (e.g. 2nd hand phone)

what if the previous owner is unreacheable or unknown to the current one? (e.g. 2nd hand phone)

Welcome to the Apple community Don.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

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