HT201441 what if the previous owner of the ipod had Find my ipod to link it to their apple i.d and i have no way to contact them

what if the previous owner of the ipod had Find my ipod to link it to their apple I.D and their is no way that I can contact them ?

Then your iPod is useless. The previous owner should've unlinked the device from their AppleID before passing/selling on the device to you, and you should've checked the device was properly wiped before buying it.

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HT201441 i have an ipad and the original owner is not present and i have no way to contact them how can i reset the ipad back to factory settings?

i have an ipad and the original owner is not present and i have no way to contact the owner how can i reset the ipad to factory settings?

Tammy,
Unfortunately your iPhone is just a paper weight. Return it to the pawn shop for a refund.
iCloud: Find My iPhone Activation Lock in iOS 7 explains the "Buyer Beware" facts:
When purchasing an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, it is up to you to ensure that the device has been erased and is no longer linked to the previous owner’s account.
Follow each of these steps to make sure that you can use the device you purchase:
Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in toicloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

HT201441 I have IPAD 2 AND I forgot the password and my e-mail and I'm the previous owner of the device,how could I activate the IPAD again ?

I have An IPAD 2 AND I forgot the password and my e-mail abd I'm the previous owner of the device,how could I activate the IPAD again ?

The Apple ID and Password that was Originally used to Activate the iDevice is required.
If necessary... See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or try Apple ID FAQs > http://support.apple.com/kb/HT5622

I want to reset my Macbook Pro back to factory condition because I want to completely eradicate Mackeeper which the previous owner (it is preloved) had downloaded. But I don't want to lose the Microsoft Office that she had installed previously. Help?

I recently bought a pre-loved Macbook which has been sparsely used but I only realised Mackeeper was installed after I got back home. I did a thorough check previously before I bought it but I didnt know what Mackeeper was until I checked it out online. I want to get rid of it completely and the only way to do that is to reset my Macbk to factory mode but by doing so, I will delete Microsoft Office too and the previous owner had lost the key product no and the neccessities to reinstall the software. I have seen others say something about moving it to an external hard drive but I don't have one and I think it would be costly? Please, any experts on this matter come forward and give your best opinions. Thanks!
Additional info -
Software type: OS X 10.9.2

The first thing to do with a second-hand computer is to erase the internal drive and install a clean copy of OS X. You — not the previous owner — must do that. How you do it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
1a. If you don't own another Mac
If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller — not from eBay or anything of the kind. If the machine has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for some MacBook Air models. For early MBA models, you may need a USB optical drive or Remote Disc. You should have received the media from the previous owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To boot from an optical disc or a flash drive, insert it, then reboot and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
If the machine shipped with OS X 10.7 or later, you don't need media. It should boot into Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
1b. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to create a bootable USB device and boot the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can boot from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
2. Partition and install OS X
If you see a lock screen when trying to boot from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another authorized service provider to be unlocked. You may be asked for proof of ownership.
Launch Disk Utility and select the icon of the internal drive — not any of the volume icons nested beneath it. In thePartition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
After partitioning, quit Disk Utility and run the OS X Installer. You will need the Apple ID and password that you used to upgrade. When the installation is done, the system will automatically reboot into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
Then run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the previous owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed — you have to repurchase them.
3. Other issues
If the previous owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information.

I just bought an android phone and the previous owner of the number had an iphone and imessage wont work, how do I fix that?

I just bought an android phone and the previous owner of the number had an iphone and imessage wont work, how do I fix that?
I recently bought a Samsung Galaxy S4, and my wife has an iphone. We found out that imessage wont come through from her. After we went to the AT&T helpdesk they said that she could turn off imessage on her phone and that I would get texts on my S4. But then so would everyone else who has an iphone. That won't work for everyone in my company that has an iphone. So what I am wondering is- since I recently got this phone, should I get a new number? Or should I contact ATT or contact Apple to try and get this number de-activated? I'm thinking I'll never get into the icloud account that this number is attached to, but maybe someone has some advice on that?
I just sincerely want imessage to work on this phone and I'm willing to take the steps to do that.
Please help

Either one of the two should work - getting new number from carrier or contacting Apple to revoke phone number from imessage system.
That is if your problem is described correctly.

How can I log into my new (used) Ipad if the previous owner has the only log in information? I purchased it through Glyde and have no information on the seller.

How can I activate my new (used) Ipad if the previous owner has the only log in information? I purchased it through Glyde and have no information on the seller.

What you've run into is the activation lock. Previous owners are supposed to wipe their devices, and to do that they have to enter their apple ID's. If yours wasn't wiped then it was a careless owner, or the dark side is that whomever sold it, it wasn't theirs to sell.
Regardless, what Deggie says is your only recourse. Get your money back or own an unusable brick.

Bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

bought a new iphone and i cant activate it unless the previous owner deletes the account from their icloud but i lost contact with the previous owner how can i fix this?

Take it back where you got and and get your money back.
As has been pointed out, if there was a "previous owner", the phone is not "new". Thephone you purchased is most likely stolen. If whoever you bought it from won't give you your money back, turn it over to the police.

I bought an iphone 5 c off craiglist and when I got home I factory reset the iphone and now it ask for an Apple ID of the previous owner but the previous owner won't give it to me

I bought an iphone 5 c off craiglist and when I got home I factory reset the iphone and now it ask for an Apple ID of the previous owner but the previous owner won't give it to me

Find My iPhone Activation Lock- Removing a device from a previous owner’s account
Only the former owner can remove the Find My Phone lock and erase the device. That can be done remotely. Without this the device is useless to you because it will be permanently locked.

HT201441 what if i cant reach the previous owner of the iphone coz i just bought it on a buy, swap and sell site? i tried to contact the seller several times but the number he is using is not active anymore. im pretty sure that the phone is not stolen

hello there peeps, i cant use the iphone that i bought from a local buy, swap and sell site. the phone was restored to factory setting and i used it for 4 months but after that a message appeared and said that this phone has been lost. i tried to restore it again but i need the previous owner's apple id and password.
i tried to contact him but i cannot reach him already, i tried reaching him on the sell site's page but still no response. i am pretty sure that the phone is not stolen coz i was present when he restore it to its factory setting. i just wanna ask you people what else can i do with it to be activated again, i paid $200 for this iphone 4 and dont just want it to go down to the drain. PLEASE HELP.. thank you

onyok13 wrote:
... i cant use the iphone that i bought from a local buy, swap and sell site.... i just wanna ask you people what else can i do with it to be activated again,
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818

HT201441 how can erase a device if i dont have any way of contacting the previous owner? the phone was bought broken off craigslist. I had it fixed now I cant access it due to the phone being locked to there icloud

is there anyway i can remove my iphone from previous owners icloud/ itunes account. if i cant contact them? there has to be something that can be done . the phone is use less if i cant link it to my on account. Please help.

If this phone you bought was already running iOS 7 and had the new activation lock enabled, you can't do anything.
That's the whole point of the feature. If it could be bypassed it would be a pointless feature.
If you can't get the previous owner to unlock it, you've wasted your money.

HT201441 what if the ipad was purchased from a pawn shop and the previous owner is not here, then how do you reset to login with your Apple ID

I purchased and IPad from a pawnshop, I am unable to log in after resetting the whole IPad, how do I login using my Apple ID and password

It is for anything running (if I remember correctly) iOS7 or iOS8 or later. You could conceivably buy a really old iPad that is incapable of upgrading that far (and probably not so deirable an item for you unless you're into old technology) and could be reset using a full restore. That's why they introduced this new feature.
iCloud: Activation Lock - http://support.apple.com/kb/PH13695
Activation Lock: Removing a device from a previous owner’s account - http://support.apple.com/kb/TS4515

My friend gave me a 2nd hand iphone 4S. The previous owner (not the person who sold it to me) has his phone connected to the computer I Cloud for Find My Phone. How can I change to my apple id and apple password to start using my phone?

Thank you for any light you can shine on this issue! LisaKaye

The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information
Removing a device from a previous owner’s account
you need to return the Device for a refund, as you will not be able to re-activate it.

How do i reset an i phone i have brought that has an i cloud account .. I do not know the previous owner and have no way of contacting them

Can anyone help I brought an i phone 4 for my grandson , for as suprise , however when i opened the phone i found it has an i cloud account blocking it . i do not know who this person is or how or where to contact them and therfore the phone is useless ,unless i can unlock remove the account how can tyhis be done please .

You have encountered Activation Lock which cannot be bypassed without the proper credentials.
If you bought the device new take it back as it is not a new device. If you bought the device used from a store take it back to the store as you cannot use the device. If you bought the device from an individual you probably got scammed and have purchased a stolen device in which case your device is worthless and cannot be used. Not good news I am afraid.

I am unable to edit PDF file. I have paid for the Adobe dc program and when I attempt to do this, I am redirected to payment screen. Would like help? Adobe takes my money easily, but have no way to contact them except through this setting. I would li

I cannot edit a PDF file. When I try it redirects me to payment screen and I have already paid for this! I would like to talk to someone per phone. You have easily taken my money and I would like support.

"Adobe dc program"???
Such does not exist; at least not from Adobe.
As has been asked - What, specifically, was subscribed to? It is identified on the receipt Adobe provides for each subscription account one opens.
Be well...

HT201441 what if the previous owner of the ipod had Find my ipod to link it to their apple i.d and i have no way to contact them

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