HT201441 what if we cant contact the last owner because they moved to a different state, and  we dont have there new concat number.

We got this Iphone 4 from one of my friends that moved out of state.  He said he was going to restore the phone us to, but now when we tried to activate it. It said that is was still under his itunes account.   I have no contact with him now because he didnt give me his new contact information.  How do we reset it  and change the itunes account to mine so i can activate the phone.

You can't. Only your friend can at this point. Your phone is basically useless to you.
Find My iPhone Activation Lock- Removing a device from a previous owner's account

Similar Messages

  • HT201441 what if i cannot contact the original owner

    what if i cannot contact the original owner i work at a pown shop yes we do take phone numbers we take pictures but most the time the # are fake and they pawn somthing never to pick it up and dont show back up or if they do show up you forget to ask them about it pluse they get angery you ask them about items that was once yours but anyways how could i get into this ipod without having to have the original owner?? i would really like the help!!!

    You can't.  Without being able to contact the previous owner I'm afraid it's useless to you.
    These are the steps to take before buying a used iOS device in the future to ensure it doesn't happen again (from http://support.apple.com/kb/HT5818):
    Follow each of these steps to make sure that you can use the device you purchase:
    Turn the device on and slide to unlock.If the passcode lock screen or the home screen appears, the device has not been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been erased.
    Begin the device setup process.After choosing a language, choosing a country, and connecting to a network, the device will begin activation. If you are asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner is not present, they can remove the device from their account by signing in to icloud.com/find. Do not take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.
    You will know that a device is ready for you to use when you are asked to “Set up your iPhone", “Set up your iPad", or “Set up your iPod” during the device setup process.

  • HT201441 WHAT IF I CANT CONTACT THE OWNER ALREADY AND HE STILL HAVE THE ACCOUNT LINK ON THE PHONE. THE DEVICE IS NOT STOLEN. WHAT SHOULD I DO?

    what should i do if i cant contact the owner of the old iphone that i bought. the phone is not stolen. he just forget to remove his account on the iphone?

    If you can't get the previous owner to unlock the device, you have wasted your money. This security feature cannot be bypassed.

  • HT201441 what if i cant reach the previous owner of the iphone coz i just bought it on a buy, swap and sell site? i tried to contact the seller several times but the number he is using is not active anymore. im pretty sure that the phone is not stolen

    hello there peeps, i cant use the iphone that i bought from a local buy, swap and sell site. the phone was restored to factory setting and i used it for 4 months but after that a message appeared and said that this phone has been lost. i tried to restore it again but i need the previous owner's apple id and password.
    i tried to contact him but i cannot reach him already, i tried reaching him on the sell site's page but still no response. i am pretty sure that the phone is not stolen coz i was present when he restore it to its factory setting. i just wanna ask you people what else can i do with it to be activated again, i paid $200 for this iphone 4 and dont just want it to go down to the drain. PLEASE HELP.. thank you

    onyok13 wrote:
    ... i cant use the iphone that i bought from a local buy, swap and sell site.... i just wanna ask you people what else can i do with it to be activated again,
    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • HT201441 what if i cant contact the owner to acctivate

    cant get hold of the seller to remove find my iphone on icloud help

    Part of "lost mode" is a prompt to add a message with contact information. If its owner did that, when the iPhone is turned on a message similar to the following will be displayed:
    If its owner did not include any contact information, presumably he or she doesn't want to be contacted.

  • HT201441 if the previous owner it s not present and i cant contact the previous owner what can i do with my iphone?

    if i cant contact the previous owner what cand i do with my iphone 4 locked icloud?

    Welcome to the Apple community Axel.
    Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

  • HT201441 Hi i bought a phone off of Craigslist and the phone was never deactivated by the previous owner. I cant contact the previous owner. How do I unlock it?

    Hi i bought a phone off of Craigslist and the phone was never deactivated by the previous owner. I cant contact the previous owner. How do I unlock it?

    Not sure.  It may also have never been reported to AT&T as stolen.
    It won't really matter.  The hardware ID of the phone is associated with the Apple ID and password of the person who originally activated it.  That is association is stored on Apple's activation servers and only the original owner can remove the association as discussed in the article you were reading.  Until that happens, the activation server will not reactivate the phone without the proper Apple ID and password being entered.

  • I bought a secondhand iphone 4s.when i reset all content,i cant activate my iphone 4s.i cant find the previous owner because i didnt save his number.how can i activate my iphone?im so messed out.

    i bought a secondhand iphone 4s.when i reset all content,i cant activate my iphone 4s.i cant find the previous owner because i didnt save his number.how can i activate my iphone?im so messed out.

    If you mean activating it as far as using it on your phone plan, then you're going to have to go to your cell provider and have them do that for you and add the device to your current plan. Otherwise without activating it, the most your iPhone will be, is a thick iPod. Of course with wifi, you could still send iMessages, but that's the extent without adding it to a cell plan.

  • Hello please hepl me in my problem in apple id, i cannot connect to my ipad mini in itune store and app store because they find me a credit card but i dont have credit card. what can i do now? i need an answer for this problem. thank you

    hello please help me in my problem in apple id, i cannot connect to my ipad mini in itune store and app store because they find me a credit card but i dont have credit card. what can i do now? i need an answer for this problem. thank you

    I would suggest that you buy a visa or mastercard gift card and put a few dollars on it and use it to access the store.  Just add money to it before you want to buy something from the store and it will act like a normal credit card for you.

  • HT201441 I CANT CONTACT THE PREVIOUS OWNER IS THERE ANY OTHER WAY TO WIPE THE ICLOUD OFF?

    I just bought an i phone 5 second hand its been wiped but when you try to set up asks for icloud username and password does any one know how i can by pass or get rid of this i cant contact the previous owner

    No, unfortunately there is no other way.

  • HT5501 Somebody can tell me what is going on with the last update 10.8.2??I updated and since two days ago my computer is blocking with safari and is getting pretty much slower than before??

    Can somebody tell me what is going on with the last update of Mountain Lion 10.8.2?? Since then my computer is pretty much slower and blocken on Safari.

    First of all, why did you say yes to Nero Back up before researching what it does with files already on the HDD? When I install Nero, the Back Up is the first thing I disable, it is a nagging pain, there are much better backup programs available. There are several file recovery programs out there to recover deleted files, that is, if that is what happened. Also, if you haven't overwritten the files, so you should be able to find them.

  • Hello, I cant install the upgrade as it says i need to close safari, but I dont have it open! I have a MacBook Air

    Hello, I am trying to install the flash upgrade but it tells me to close Safari but i dont have safari open. I have a MacBook air. Any suggestions??

    Please see How do I quit Safari (or another browser/app) in OS X
    Maria

  • I bought an ipad the other day wich was in recovery mode, I took it to the police as I thought it was stolen, they returned it back to me today as it was legitimate yet I cant contact the previous owner to get him to unlock it?

    The other day I bought an ipad with the new ios software on and it was in recovery mode, I took ot to the police on the day as I thought it was stolen, the police returned it to me today as it was legit but I cannot restore it and I have no way of finding out the owner? I laid good money for the ipad and I am absolutely fuming can you guys please help me as this is the first apple product I have ever purchased and at the minute it does not look like I will be purchusing anything else from or by apple!

    It is not Apple fault at all. The previous owner did not wipe the iPod like they should
    What to do before selling or giving away your iPhone, iPad, or iPod touch
    If you can't contact the from whom you purchasd it then that is your fault from purchasinfg it from a shady person
    iCloud: Find My iPhone Activation Lock in iOS 7
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account

  • IMEI *******, CAN YOU TELL ME IF THIS DEVICE IS ON YOUR BLACK LIST? A FRIEND GAVE IT TO ME, BUT I NEED TO UNLOCKED IT, I CANT FIND THE FIRST OWNER, PLEASE HELP ME TO UNLOCKED

    PLEASE HELP TO ME TO UNLOCK THIS DEVICE, A FRIEND GIVE IT TO ME AS A GIFT, HE BOUGHT IT TO SOMEONE NEVER MEET HIM BEFORE AND LATER THE DEVICE, MY FRIEND USED IT WITH THE FIRST CONFIGURATION AND WHEN HE GAVE IT TO ME, HE RESET ALL CONFIGURATION, NOW I CANT CONTACT THE FIRST OWNER, THIS DEVICE WAS BUY IT IN USA AND ITS BEEN WORKING IN NICARAGUA, I REALLY APPRECIATE  ALL THE HELP YOU CAN GIVE TO ME...THANK YOU VERY MUCH
    <Personal Information Edited by Host>

    nmarin007 wrote:
    maybe its not an stolen device...she seems to be a honorable lady...but her people refuse to give to me her phone number...this is weird!...all her facebook  friends refuse to know her
    Probably because it's a stolen phone and you sound like some kind of criminal/stalker trying to hunt her down.
    Give up. It's useless. Thank you friend, and politely explain that the phone can not be used. Maybe they can contact whoever they got it from and get their money back.

  • Unlock my phone by  aple id,but the iphone its foundet and ,a cant find  the prevous owner ,what i should doo..

    serial number:C3*******TWG
    iphone 5
    32 GB
    iOS 8.1.2
    AND THE IPHONE ITS FOUNDET A NBD CANT FIND THE LAST OWNER ,WHAT A WILL DO WITH THIS PHONE, THE LAST OWNERHAVE PHONE NUM,BER IN THE APLE ID,BUT NOW THE PHONE NUMBER DONT EXSISTING...HELP HELP
    <Edited By Host>

    Make a Genius Bar appointment at your nearest Apple Store and do an out-of-warranty replacement for $229 USD.

Maybe you are looking for

  • To Akash :  Http Connection problem

    Dear Akash, Thanks for the reply u gave for my question I tried with Thread also. I still have few doubts & problem. 1. Do we need to get special permission from operators for uploading the images or text to server. I have tried to upload captured im

  • ITunes 7.0 for XP - iPod not found... HELP!

    I've been having serious iPod problems with iTunes 7.0 (for Windows XP) since I first got it. I tried updating my iPod one day and iTunes was not finding it when I plugged it in. I figured that it was just an issue that could be solved by restoring t

  • Dynamic ALV Grid is not displaying !!

    Hi all,   I am trying to create dynamic alv grids and upto five levels(five grids) out put is displaying fine without any problem. But when I try to display the 6th grid, the program is going into infinite loop and getting timed out. Even I tried to

  • Returned mail that I didn't send!

    Within the last few days, I have been receiving a large number of undeliverable mail returns on messages I haven't sent. My Mail program seems to have been taken over by what appears to be an unsavory spammer. Does anyone know how this might have bee

  • AppleTV won't scroll

    I have 3 Apple TV's .   All are model MC572LL/A and are updated to the most recent software.  2 of the units work fine.   1 unit will not scroll through menu options (such as a list of movies) when pressing and holding the up or down menu.   I had or