HT201441 What if you can't contact the pervious owner?
What should I do?
quman9 wrote:
There are a lot o service online to unlock Apple ID but cost a lot.
Apple policy has to change we all have all to wait. Not all of pepole with this problem are thieves and Apple now it.
Nonsense, one can only unlock the activation lock with the correct Apple ID details.
Similar Messages
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HT201441 What if I can not contact the previous owner?
I have purchased an ipad mini and tryied to reset it and I don't have the users info. How can I reset it?
If the Device has iOS 7 installed and you cannot contact the previous owner to remove the iCloud lock for find my iPhone you have a Device you cannot use.
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What is i can not contact the previous owner to unlock the activation log in?
i just bought a iphone 6. i was told that it was new but it seemed it was lost or stolen because i tried to activate it and i got an activation message i tried contacting the person at the number but no answer or reply how do i get to unlock the phone?
You can’t, and Apple won’t do it for you; the activation lock is an anti-theft measure. You may be able to get a refund for it.
(125745) -
How do you remove an apple id when you can not contact the previous user?
I am working with a local Pawn shop that purchased an ipad from an indavidual. They restored the ipad and apparently, the contact info from the user is bogus. So, is there any way to get the apple id removed when you can not contact the previous owner? I have the serial number and any other info that may be needed.
No, there is no way to remove the previous user ID. If the previous owners information was bogus the iPad is likely stolen.
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What happend if i can't contact the previous owner??? How I can remove it from previous owner's account???
cmoorcroft wrote:
What happens if the previous owner refuses to to give me his password for me to delete it/ do the instructions?
The previous owner doesn't need to give you their credentials. They can release the device via Find My iPhone on iCloud.com as per the instructions in the link I posted in my initial response: Find My iPhone Activation Lock: Removing a device from a previous owner
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
If the person you bought it from refuses to do this, I would assume the device is stolen and I would demand a refund and/or contact the authorities. -
i buy a mac mini from amazon, and it is registered on another Apple ID, and i need to change it to mine, how can i do that, note that i can't contact the previous owner of this mac, what shall i do to set it under my Apple ID.
ThanksAs I said you need to:
You need to wipe the hard disk and reinstall the OS by booting into the recovery partition and reinstall the original OS via the internet. It will ask you to enter your ID
OS X: About OS X Recovery
Also see:
OS X Mountain Lion: Erase and reinstall OS X -
What does "You can't open the application "Setup QuarkXPress6.1" because power PC applications are no longer supported" mean? I am trying to install an old version of Quark on my 2010 Macbook pro.
jennyba wrote:
What does "You can't open the application "Setup QuarkXPress6.1" because power PC applications are no longer supported" mean? I am trying to install an old version of Quark on my 2010 Macbook pro.
As has been mentioned, the software in Mac OS X that supported the running of PPC applications rather than current Intel applications on Intel computers such as your MBP was last seen in Snow Leopard. However, since I believe your MBP originally came with Snow Leopard, you may be able to boot from the DVD's that came with the computer and install it on an external HD and try to install Quark on that.
I think a better solution would be to buy Snow Leopard Server from Apple by phone (800-692-7753 and be specific about wanting part # MC588Z/A), installing it as a virtual machine in software like VMware Fusion, and then installing Quark 6 in that. You'll still need a license number to authorize the Quark installation. -
HT201441 I bought an iPhone 5 and can't contact the previous owner and it is locked now
I bought an iPhone 5 and can't contact the previous owner and it is locked now
what I should do to unlock it as it is now a piece of metalreturn it, it is brick.
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hello every body i have reguler i phone 4 and i accidentily reset every to factory restore i can not contact the previous owner and as of now i make the phone do any thing please help i need to some how turn off the find my i phone app or erease his account thank you
The Apple ID and Password that was Originally used to Activate the iDevice is required.
Removing a device from a previous owner’s account -
My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.
The phone is useless unless you can contact the previous owner. There is nothing anyone can do to help. If you are able to contact, the following contains instructions on what they need to do: iCloud: Activation Lock
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I have bought in a flea market an Ipad 3 Wifi only I believe it was stolen. When I bought it the battery was discharged so I couldn't verify it for being locked (stolen). After I charged it and turned it on it's locked in Icloud.
How can I contact the previous owner to buy it from him ?
I don't have anything. The Ipad is Icloud locked. It only shows : s********@googlemail.com
I am willing to buy the Ipad from previous owner.
Thank youI don't know what you want to hear, but no one here can help you. apple will not help you.
What you're dealing with is the activation lock, where it's required for the person that sets up the iPad to 'release' it to be used by someone else.
There's no hack or crack. There's no assistance anyone here can give you beyond the suggestions we already have.
Use your imagination. Or use the ipad as a pretty new paperweight. -
My iphone 4 is locked with icloud, but i can not contact the previous owner
My iphone 4 is locked with Icloud, but I can not contact the previous owner. help
gerardofromtijuana wrote:
how u can contact the previous owner?
thx
The same way you would contact anyone. Call them, e-mail them, speak to them in person, write a letter. There are many ways to communicate with a fellow human.
No one here would have the contact information for a random seller of an iPhone. -
I found an iPhone 5 and is stuck on activation lock I contacted the number of the previous owner and they said they never owned an iPhone I asked them if they know anyone who would a link that phone number and they said no. what can I do to keep this iPhone?
Mike458 wrote:
Gallacci wrote:
Maybe you can restore it with iTunes (you're going to use the DFU mode).
Maybe you can learn about the basics of an issue or feature, such as Activation Lock, before offering advice?
you're right, I'm sorry -
HT201441 What about if I can't contact the old owner?
I can't use my Iphone untill I get out from iCloud !
I am sorry to tell you, but your device will be useless, if you cannot contact the previous owner.
See also: http://support.apple.com/kb/TS4515?viewlocale=en_US&locale=en_US -
TS1363 what if you can not see the iphone in the devices?
I have tried everything to try to get the iphone to connect but windows will not recognize it even as a mass storage device.
The reset link will only appear if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570
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