HT201441 what if you do not have contact with pervious owner ?

I recently purchased a iPhone 4s off of amazon and the activation lock appears and I cannot contact previous owner what should I do?

I have a predicament. My son recently died and I obtained his brand new iphone from the police as his next of kin. I cannot log into his icloud account, no one ever knew his ID or PW. What can I do?

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It was suggested I move this question to IPhoto or IMovie which I did.
Well moving to a different discussion group did not provide an answer to this question either. But what I finally did was import one batch of photos and videos into IPhoto for a given day at a time. Working with these I could change the date and times in order to get them in the original sequench taken. Then I would create an album with that batch. These would all be on the same day (IMove was closed for this phase). Then I would open IMovie, generate the thumbnails for that album, and select the album I had created. This was necessary because the importing process in IPhoto was using incorrect dates for my video so it was a real struggle finding them in IMove until I developed this approach.
I believe that this whole process was so screwy because I was importing from an external hard drive not a camera. I had these photos on a PC and did not have the original cameras to use to import directly which I am fairly sure would have made this easier!

What does "You do not have sufficient access privileges" mean?

Hello Gurus!
I am wondering what does "You do not have sufficient access privileges" mean? I have a G$ with 2 internal hard drives. One has OSX 10.3.9 loaded on it and the other has OSX 10.4.7 loaded on it. When I boot up in 10.4.7 and try to access (open or copy) anything in the the desktop, documents, library, movies, music or pictures folders in my user folder on the 10.3.9 disk, it tells me that "I do not have sufficient access privileges"! This is a single user machine and it automatically logs in as me... the administrator. I tried to look at Apple's technical documents regarding permissions and privileges, but it is very confusing with all of it's terminal commands and lingo. Does anyone know an easy (and hopefully GUI) way around this problem?
Thanks Much,
Mark

If you have a different system on each HD then you do not have a single user machine. The user on one system/boot volume is not the same user as the one on the other, even if they ahve the same name and password. If you boot from the 10.3 volume, you can select your user folder, go to File-Get Info, and change the access for others to read and write and click on the apply to enclosed items button. You should then be able to boot from the other system and move stuff around as you see fit. Of course, this is not a terribly secure state to leave your system in, as anyone who can gain access to your Mac can get at everything on your 10.3 home folder.
If you try this route, I'd suggest doing it only long enough to move everything to one home folder and then revert the access privs to the way they were.

HT5312 what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

what if you did not have a rescue e-mail when you initially setup your account and cannot remember security question answers

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What does "you do not have enough genius suggestions in your library to use this feature mean?

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At face value it would suggest the content of your library is too obscure, however it might mean your library is too small for the feature to be active, or that it hasn't catalogued your content yet.
tt2

What if you do not have access to your alternative suggestions?

I know I have a question. What if you do not have access to your alternative suggestions above? Are we supposed to rely on whatever scraps are available by SkyDrive or some such? You are taking one of the easiest to use programs - one that woked well - and as I see it, you have NOTHING to offer.
I might have to take a second look at increasing my Adobe 'repository' and stop adding to it. This is the second time a provider has pulled the plug on me and my projects. Though small some may be, it takes 10x the work to modify everything and find some place to house these. Nothing is forever, but my works seems so since I have to keep moving and setting up shop somewhere else! Just a bit frustrating.
Ginny

Hi Ginny,
Thank you for taking the time to post; I understand your frustration at having to find an alternative service. How have you been using Workspaces? I'd be happy to offer some suggestions where possible.
Since you mention using Workspaces as a repository, you might be interested in checking out Acrobat.com. While it doesn't include the any authoring apps like Workspaces does (e.g. Buzzword and Tables), Acrobat.com is a convenient tool for storing and sharing files and accessing them across multiple platforms and devices. We'll be adding features and functionality over time, so you can look forward to consistent development and maintenance on the service; as an added bonus, you can use Adobe Reader on your iOS or Android device to access the documents you have stored there.
Let me know if you'd like more information on Acrobat.com or if you have any other questions about Workspaces.
Best,
Rebecca

HT201441 What happend if i can't contact the previous owner??? How I can remove it from previous owner's account???

What happend if i can't contact the previous owner??? How I can remove it from previous owner's account???

cmoorcroft wrote:
What happens if the previous owner refuses to to give me his password for me to delete it/ do the instructions?
The previous owner doesn't need to give you their credentials. They can release the device via Find My iPhone on iCloud.com as per the instructions in the link I posted in my initial response: Find My iPhone Activation Lock: Removing a device from a previous owner
If the previous owner is not present
Make sure the device is powered on and connected to a Wi-Fi or cellular network. Then contact the previous owner and ask them to follow these steps to remove the device from their account:
Sign in to their iCloud account at www.icloud.com/find.
Click All Devices to open a list of devices linked to their account, then select the device to be removed.
Click the Erase button to erase all content and settings from the device. When prompted, don't enter a phone number or message. Click Next until the device is erased.
When the erase is complete, click "Remove from Account" to remove the device from the account.
After the device is erased and removed from the account, you can proceed with the device setup process.
If the person you bought it from refuses to do this, I would assume the device is stolen and I would demand a refund and/or contact the authorities.

HT4623 What if you do not have a software update prompt in the general screen...how do you install iOS 5?

I am trying to download IOS 5.1 on iPad2 but do not have a software upload prompt in the general screen. How do I upload IOS 5.1 without this prompt?

Connect the iPad to your computer and launch iTunes, click on the iPad name on the left side under devices and then click on the Summary Tab in the iTunes window on the right. Click on Check for Update. After you install iOS 5 on the iPad, then you can update in the future right from the iPad in the Settings>General>Software Update.
Make sure that you are running the latest iTunes on your computer before you update the iPad.

HT201441 What about if I can't contact the old owner?

I can't use my Iphone untill I get out from iCloud !

I am sorry to tell you, but your device will be useless, if you cannot contact the previous owner.
See also: http://support.apple.com/kb/TS4515?viewlocale=en_US&locale=en_US

What if you do not have access to an old email account to fix iCloud problems?

So I seem to be having the same problem as a lot of other people - I have updated my apple ID however my iCloud has not followed. When I go to change it, the old email is grayed out. I have clicked delete account, and it needs my password to my old ID to turn off 'Find my Phone'. I cannot change my current account to be linked up to my old email as it is an email I no longer have access too. What can I do? Any help would be greatly appreicated as everytime I go into my emails I am getting bombarded with iCloud account information popups.
Imdizz.

You shouldn't need access to your old email account to fix this. Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change (don't verify the old address). Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

HT201441 if i don't have contact with the owner what can i do ?

I was making the last update of my iphone 5 ios 7.0.4 and I needed to connect my iphone to itunes. I did all the steps and downloaded. And also restored it. When it turn on I do all the steps and then reach to a point that says activate phone and ask for a apple id and the password, but I dont have any of that and the OWNER DOEST REMEMBER his password. So my iphone is blocked and I dont know what to do. Can someone please help me

http://support.apple.com/kb/HT5818
Sorry without the previous owner info the phone is useless.

HT1329 what if you do not have the computer that your iphone was connected to?

My iPhone is backed up to my old laptop that I cannot access anymore. How do I put it on a new one?

See these User Tips...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991

Getting error message "The ipad software update server could not be contacted. You do not have enough access privleges for this operation" When trying to restor ipad mini

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I also have same problem i dont knw what to do ???????????????? have u got any solution >>????

I get message saying system administrator has set policies to prevent this installation; when trying to uninstall message says you do not have sufficient access to uninstall itunes please contact your administrator. i am administrator.

when intalling itunes i get message saying system administrator has set policies to prevent this installation; when trying to uninstall message says you do not have sufficient access to uninstall itunes please contact your administrator. i am the dministrator.

Windows right?
Likely your not the administor any more, the botnet is.
Check on this site really quick if your part of a botnet
http://botnetchecker.com/
All clear? Hopefully. Backup your files to a external drive, cd or dvd, USB keye etc off your computer.
Run the sfx file on this site and it will burn to a cd.
http://www.avira.com/en/support-download-avira-antivir-rescue-system
Next hit your BIO's key and set the cd to boot first, run the scanner and see what it pops up.
If your all clear then create another Admin, transfer your files over from the first Admin.
See if that works, eventually when your totally over to the new Admin, delete the old one.
If you can't create a new Admin, find out who locked your machine down, like your parents or it's a school computer?
Likely installed spyware or "nanyware" to watch you.
Hope that works.

HT201441 after erasing data I dont know apple password id because not able to contact with original owner ihave taken second hand now I am not able to use iphone so what I should do and I am having phone iphone 4s

I have reset my account and I am the second owner of the iphone 4s and now i am not able to contact with first owner for apple id and password so what I do now in order to use my iphone

This is really a problem, and unfortunately you won't be able to do anything, if you cannot contact the previous owner. (See also: https://support.apple.com/kb/TS4515)

HT201441 what if you do not have contact with pervious owner ?

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