HT201441 Where is the "restore" button located please

In itunes that is!

Hello nsoulerjim,
It sounds like you are trying to restore your phone, but cannot find the restore button. This article will help you perform this action named:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Before you restore your device
Make sure you’re using the latest version of iTunes.
Use iTunes to back up your device and transfer and sync any additional content to your computer.
Turn off Find My iPhone in Settings > iCloud on your device to disable Activation Lock.
Restore your iOS device
Connect your iOS device to your computer using the cable that came with it.
Select your iPhone, iPad, or iPod touch when it appears in iTunes. In the Summary pane, click the Restore button for your device.
Click Restore again to confirm that you want to restore your device to factory settings and delete all data and content. iTunes will download the iOS software file and restore your iOS device.
Thank you for using Apple Support Communities.
All the very best,
Sterling

Similar Messages

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    I have iTunes 6.0.5 and I have the iPod updater on the Start menu under iPod.
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    If not check here
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    IPhone, iPod Touch, and iPad iOS Compatibility
         Device                                       iOS Verson
    iPhone 1                                       iOS 3.1.3
    iPhone 3G                                    iOS 4.2.1
    iPhone 3GS                                 iOS 6.1
    iPhone 4                                       iOS 6.1
    iPhone 4S                                    iOS 6.1
    iPhone 5                                       iOS 6.1
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1
    iPod Touch 5                               iOS 6.1
    iPad 1                                           iOS 5.1.1
    iPad 2                                           iOS 6.1
    iPad 3                                           iOS 6.1
    iPad 4                                           iOS 6.1
    iPad Mini                                      iOS 6.1
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    Hello Community,      
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