HT201442 iTouch stuck in recovery mode. Will not restore!

My daughter got an iTouch for her birthday in October. She attempted to update it yesterday and it went into recovery mode. Now it is stuck with the iTunes logo and usb on the screen.  I tried updating iTunes and restoring and got error message 3194. I unplugged and closed iTunes and started over and now iTunes shows a serial # of n/a as though it isn't even reading the device. What is going on with this? As I said it is less than 2 months old. I have had a 4G for over 3 years and have never had one problem with it. Please help!

See:
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore
Also, if necessary,
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

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