HT201442 Problem updating software - Now my phone is not working at all!!!
Hi
I went to update my software on my iphone this morning. It started working then suddenly came up with an image to connect to iTunes.
I connected my phone to my laptop and my iTune said it needed to be restored, i started to do this and then a message came up saying the devise is eligible.
My phone is still showing connect to iTunes and i cant do anything at all.
Please help.
Thanks
Sue
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
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