HT201442 your support please
please your support I cannot restore my I Phone
Explain specifically what you mean by cannot restore. State exactly what happened, including any error messages.
Use iTunes to restore your iOS device to factory settings
Similar Messages
-
Dear Sir or Madam,
I have iPhone 4s, and I want to sell it, so is there any way to delete every thing on it forever, such as data & images from the iPhone, because there are some special stuff.
Also I have an account in iTunes.
Please help me with this issue.
Kind regards,
Khalidhttp://support.apple.com/kb/HT5661
Before you sell or give away your iOS device, make sure that you have removed all your personal information. Follow these steps to protect your data and get your device to its factory default state for the new owner:
Back up your device.
Turn off iCloud: Tap Settings > iCloud > Delete Account. This will remove the iCloud account and data from this device only.
Turn off iMessage: Tap Settings > Messages > iMessage and turn the slider to Off.
Turn off FaceTime: Tap Settings > FaceTime and turn the slider to Off.
Tap Settings > General > Reset > Erase All Content and Settings to restore the iOS device to new.
Contact your carrier for guidance on transferring service to the new owner.
When the device is turned on for the first time by the new owner, Setup Assistant will guide them through the setup process.
Important: Do not manually delete contacts, calendars, reminders, documents, photo streams, or any other iCloud data while signed in to your iCloud account, or the content will also be deleted from the iCloud servers and all of your iCloud devices. -
Hello, Model: wdbuzg0010bbk-04 Suddenly my External Hard Drive is not detected and failed (Not even processing) with the tests of Western Digital Data LifeGuard Diagnostics. I believe I tried everything. When I connect it, there is no strange sound, the sound is okay, the temperature is okay as WD Quick view mentions. The light is also on. When I connect it, the sound of USB detected in my laptop comes but nothing appears. WD SmartWare detects it but as no writable partition. And I also can not fix it using the Disk Management tool in Windows. Is there any fix for my matter?
Seems like the partition on the drive got corrupted, i recommend reformatting the drive and then try to use for backup, however if you have information on this unit that you do not have somewhere else try too run a data recovery software, you can also check this link with some data recovery partner, in some cases they will have free diagnostics of your drive:
http://support.wdc.com/recovery/index.asp?wdc_lang=en
Also lets see if another user can share some information or tips on this matter. -
please need to authorize my computer as every time i am trying to authorize my computers it reply that i have reached the limit (5) and i cant deauthorize, please your support i have 2 apple iphones (4G + 3GS).
iTunes Store: About authorization and deauthorization - http://support.apple.com/kb/HT1420 - and another helpful post: https://discussions.apple.com/message/17828050
About deauthorizing specific computers - https://discussions.apple.com/thread/3809988 - Only, if you have physical access to the computer, otherwise you have to deauthorize all computers. De-authorize all computers button does not appear until you actually have 5 authorized and you can only do this once a year.
iTunes Store: Associating a device or computer to your Apple ID - http://support.apple.com/kb/HT4627 - "Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days." - Additionally instructions for "Removing an associated device or computer from an Apple ID" -
I tryed to install the new version of itunes, but when it was downloading a pop up popped up and it said 'the older version of bonjour can not be updated. please contack your support group.' what do i do?
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
hi,
i have problem when installing itune. it said:
Could not open key HKEY_LOCAL_MACHINE32\SOFTWARE|Microsoft\Windows\CurrentVersion\Run. Verify that you have sufficient access to that key, or contact your support personnel.
Please help me i can't do anything without ituneFor "Could not open key/write value" errors when reinstalling try b noir's user tip:
"Could not open key: UNKNOWN\Components\[LongStringOfLettersAndNumbers]\
[LongStringOfLettersAndNumbers]" error messages when installing iTunes for Windows.
The technique can be applied to the branch of the registry mentioned in the error message.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Hi. ITunes 11 dont install my pc.. Problem: "There is a problem with this windows installer package. A problem required for this install to complete could not be run. Contact your support personnel or package vendor." Please help me.
Repair your Apple software Update.
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU in All programs, go to control panel/
XP- add n remove Programs/highlight ASU, CHANGE then REPAIR.
Vista or Win7 - Programs n features/highlight ASU and click REPAIR -
when i run installation itunes,i see this massage "there is a problem with this windows installer package.a program required for this install to complete could not be run. contact your support personnel or package vendor."please help me for installation itunes on my pc completely.
Apparently it's an itunes issue. I just tried to update and got the same issue. Called att to activate my iphone 4s and they say they can do the swap but apple is telling them itunes is down atm. So will have to wait
-
Just started - put in address and get message The requested URL was rejected. Please consult with your administrator.
Your support ID is: 15824789513005203795I fixed this problem by installing and running the SUPERAntiSpyware Free edition. I ran the quick scan which took under an hour (left my desk while it ran). After deleting all the tracking cookies, I was able to load the webpage that I was trying to reach.
-
why do I get this message when going on a website The requested URL was rejected. Please consult with your administrator. Your support ID is: 1074107325772756576. I have only experienced this while trying to go on the Michael Kors website. How do I stop this from happening?
That's a problem on the web server, not on your computer.
-
We upgraded Lync Server 2010 to Lync 2013.
Users are able to login on desktop clients but unable to connect on mobile client. We get following error message:
Can't verify the certificate from the server.
Please contact your support teamPlease check the Root CA is installed on your mobile device.
Can you sign in externally?
Please check you have updated the DNS records for Lync mobile autodiscover service.
Lisa Zheng
TechNet Community Support -
I need Id apple free i dont have a vise please i need your support for this issue
Dears
please i need your support to get a new apple ID for my account
and my country is lebanon i receive only by visa
best regards
<E-mail Edited by Host>All iTunes accounts are free to create, there are instructions on this page for how to create one (any content that you downloaded via your current account will remain tied to that account) : http://support.apple.com/kb/HT2731
If you want to create one without giving credit card details (if your visa card is a debit card then I don't think that it will be accepted) then follow the instructions on this page for creating it : http://support.apple.com/kb/HT2534 -
I want to inform you that some of my saved pictures had been removed from iCloud, so I need your support to restore it, please
Hello
-
Pls i need your support regarding to this
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92876) -
I am from Brazil, and i have an iphone 5. Since it was purchased the 3G/4G data signal doesn't work. I made contact with people in Apple from Brazil and they told me I had to ask for your support to unlock the 3G/4G data signal. How do I have to proceed to unlock this feature in my iphone?
I would appreciate if you can help me.
Thanks!Greetings alex.bonifacio! I'm very sorry that you're having connection problems with your iPhone 5. While would love to help in any way I can, the device must at least be on an active line of service with Verizon Wireless in order for me to be able to make any changes. I must therefore urge you to contact your local wireless carrier for your equipment options. Good luck and thanks!
DionM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Maybe you are looking for
-
Variable used in OS Command (windows) not Resolving?
In my package: 1st Step: Declare Variable FILENAME 2nd Step: Set Varaible FILENAME=testcopy.txt 3rd Step: OS Command (windows), Text of your command=cmd C:\copy #CPE.FILENAME c:\temp (CPE is the project name) However the variable does not get resolve
-
Problem of granting permissions for a signed applet
I'm writing an applet, which needs to 1. write a file into client file system, then 2. launch an application to edit this file, then 3. read the edited content from the file Obviously, all the above 3 steps are restricted operations, they are not all
-
Hello, i have bought HP 2000-2b43dx before 15 days and I am sneaking suspicion there is problem wih fan/vent on my notebook. When I turned my notebook first time, and next 2-3 days, my fan was so silence that i couldnt hear his work so its normal bec
-
Simple things to improve performance macbook pro os x, 10.6.8
Slow processing: How can I speed it up? I have been looking at answers to this question by others in the community, but the instructional steps for fixing don't seem to start back far enough for me to be able to follow them. Are there step by step in
-
Hi, I'm having a problem with my mac book pro (early 2008 series). Shortly after I start up the laptop, whether in windows or mac, the display gets messed up and thereafter, it hangs and dies. It's a bit hard to explain so I've attached two pictures