HT201444 I have already done the suggestions on the apple page but still get error message 4013

I have plugged my phone into itunes to try and restore it. It only shows the apple icon and nothing else. After plugging in and trying to restore it gives me the error message 4013. I have updated my itunes to the latest version.

Maybe:
http://ituneserrorfix.blogspot.com/2013/11/how-to-fix-error-4013.html

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