HT201444 im trying to reset my phone but i get a error 4005..can someone help me????
how do i restore error 4005
iOS: Restore errors 4005, 4013, and 4014
When you try to update or restore your iPhone, iPad, or iPod touch, you may see one of these messages in iTunes.
You may see one of these messages if the device unexpectedly disconnects during the update or restore or iTunes couldn't tell the device to go to the restore state.
The iPhone [device name] could not be restored. An unknown error occurred (4005).
The iPhone [device name] could not be restored. An unknown error occurred (4013).
The iPhone [device name] could not be restored. An unknown error occurred (4014).
Try these steps to resolve the issue:
Install the latest version of iTunes.
Restart your computer.
Make sure your computer is up to date. If an update requires a restart, check for updates again after you restart.
Learn more about updating OS X.
Learn more about updating Windows.
Restore using another USB cable.
Restore your device on another computer.
If you continue to see error 4005, 4013, or 4014 when you restore your device, contact Apple for support.
Similar Messages
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I am trying to transfer my contacts from my iPhone 4S to my new iPhone 5S. I tried backing up the 4S in iTunes but kept getting an error. Can anyone help?
if you sync with outlook or another contact/mail/appointment app
and your friend also use that setup your friend will get all your stuff and your new phone will
get a merge of your stuff and all his stuff
better option is to use iCloud -
I'm trying to download ios8 but I keep Recieving error message can someone help
I'm trying to download ios8 but I keep Recieving error message can someone help
Hi CaptainD,
I apologize, I'm a bit unclear on the exact nature of your issue. If you are getting an error message when you try to update to iOS 8, you may find the troubleshooting steps outlined in the following article helpful:
Resolve iOS update and restore errors in iTunes
Regards,
- Brenden -
can anyone help or advise please?
iOS: Unable to update or restore
This will help you put it into recovery mode to get the device working again. -
I am trying to get into my Game Center app but every time I tap on the app it opens too a blank white screen. I have tried several times to reset my phone but I get the same result.
Hello there Sweebs44,
It sounds like you are tapping the Game Center app to open it, but the screen is blank. I recommend signing out of your account:
Go to Settings > Game Center, where you can:
Sign out (tap your Apple ID)
From: iPhone User Guide
http://help.apple.com/iphone/7/#/iph6c493cac
Then close all the running apps:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
When you have done that restart the phone sign back into your account and try again:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling -
I tried to reset my phone but it didnt work. I plugged it in but it doesnt do anything it just sits there with a scroller on the screen.
Try this:
Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
until the red slider appears, then slide the slider. Wait for the device to turn off.
* If you cannot turn off the device using the slider, press and hold the
Sleep/Wake and Home buttons at the same time. When the device turns off,
release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
device. The device should turn on. Note: If you see the battery charge warning,
let the device charge for at least ten minutes to ensure that the battery has some
charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information. -
I am trying to update my phone so I can save my info on my old phone & get a new phone, but I get a error that says "There was a problem with downloading teh software, the network connection timed out.." HELP! Not sure what my settings shoud be...
I never updated anything until now...I want o update my iPhone to the newest version, but i do not want ot loose all that I have on this phone. I was told I needed to update the operating systems so i can put things into the cloud for transport to new phone, but I am just not sure how to do this..Can you help out here??Dear Jody..jone5
Good for you that can't update your iphone because I did it and my iphone dosen't work for example I can't download any app like Wecaht or Twitter..
Goodluck
Atousa -
my iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?
Try the remaining items in the white-screen topic of.
iPod touch: Hardware troubleshooting
If not successful. let the battery fully drain and then charfe for an hour and try again.
Frequently a white scree nis due to a hardware problem. -
i am using iphone...i want to reset my phone but i forgeted passcode.then how can i reset it ?
If you cannot remember the passcode, you will need to Restore the device...
Connect to iTunes on the computer you usually Sync with and Restore...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup
http://support.apple.com/kb/ht1766 -
hello i am trying to update my phone . i am connecting it to itunes but it is giving error 3194 . can you help me resolve this problem please.
Hi ali hakim,
Welcome to the Support Communities!
The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
iOS: Restore error 3194 or 'This device isn't eligible for the requested build'
http://support.apple.com/kb/TS4451
This occurs when iTunes is unable to communicate with the update-and-restore server (gs.apple.com). This is most likely because it is being blocked, redirected, or interrupted by security software, hosts-file entries, or other third-party software.
Cheers,
- Judy -
my ipod touch brightness just went to zero after charging it. i've tried adjusting it to 100% but it still does not changed. can anybody help me solve this problem? thankS!
Have yu tried the standard fixes:
- Resetting:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restoring the iPOd via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod
- Make an appointment at the Genius Bar of an Apple store since you likely have a hardware problem -
My ipod touch 4g isnt letting me download apps now whenever i try to it says cannot connect to itunes, i cant find anything that works, i logged out of my apple account and tried to log back in but it wont let me! Can anyone help me
Likely Apple problem
iTunes Store - 20% of users are affected
Users are unable to make purchases.
http://www.apple.com/support/systemstatus/ -
trying to update my ipod but i get the error message network timed out. I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?
Try the manual method specified here:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch -
my ipod was doing the latest update of ios (think it was 6) and it froze so i tried to reset it now all i get is a light blue screen. help please.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i update my mac today... i'm trying to purchase FaceTime but i get this error "FaceTime can’t be installed on “Macintosh HD” because the version of OS X is too new." :S
https://www.apple.com/support/mac-apps/facetime/
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