HT201444 my ipad is stuck on itunes kees saying error 4013
my ipad is stuck on itunes start to restore then comes back with error 4013
Try the suggestions here -> Resolve specific iTunes update and restore errors
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Similar Messages
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my ipad is stuck on itune showing the usb cable but cant get it off
After a trip to the Apple Store with this problem, I found out that USB connections have different levels of power. Try changing USB ports, then look for iTunes to recognize the iPad is connected. Good luck!
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HT4623 Tried updating iPad now stuck on iTunes logo with cord. Like its jammed
Tried updating iPad now stuck on iTunes logo with a pix of cord. Like its jammed please help
You probably need to place your iPad into recovery mode as documented here:
http://support.apple.com/kb/HT1808 -
My iPad is stuck in iTunes connection mode. It displays the iTune with the connection cable. It won't allow me to restore or do anything to get my iPad started.
Can any suggest anything other than holding down the Home button and the on/off button. I've tried that with no result.Try to do what this website says...
See here ----> http://support.apple.com/kb/ht4097 -
after updating ipod touch to ios 5 the ipod touch has stopped responding to work, can't even turn it off. it remains sync.... when i connect to itunes it says error 0sE8000065. any solution?
Try here:
iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
Also see:
iOS: Not responding or does not turn oniOS: Not responding or does not turn on -
Hi why does my itunes always say "error contacting server" when i update my iPhone 5 (iOs 6.0.2) with the iOs 6.1.3 update?
Hey Tigergirl17,
Thanks for the question. If you haven't already done so, you may want to update iTunes to v11.1 (released on Sept 18th). After updating iTunes, you can then update your iPhone 5 to iOS 7.
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Thanks,
Matt M. -
Whenever I try to log in to my iTunes, it says error 50 and won't let me log in
I just bougt Macbook Pro 13' and itunes worked just fine at first.
But later on that day, i tried to log in to my itunes to listen to itunes radio,
it won't even let me log in.
instead when i type my id/password to log in to itunes, it says error -50, try it later.
also when i try to use itunes radio on my iphone 5s, it signs in but when i hit play, it doesn't play and just keep skipping songs.
please let me know how to solve this.Having the exact same problem after updating to Mavericks and 11.1.2 iTunes on my Macbook Air.
I can connect to App Store and iBooks, and the iTunes store also loads when I open it. But I am unable to login and get unknown error -50 all the time.
Anyone able to help? -
When i try to open itunes it says 'Error - New iTunes Library"
when i try to open itunes it says 'Error - New iTunes Library" and iTunes doesn't open. I need iTunes to work why is it not working??
Try this article.
-
hi
i have i phone 4.2.1 i want to upgrade as 4.3.3 i plug in itune its say error so how can i fix the errorType in TS1275 in the search bar next to where it says support in the upper right of this window. Too lazy to look up the whole link It has the error codes in there.
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I am trying to download a song from my 4s iTunes, but says error then asks to retry or done?
Try downloading the songs from a different device. If you are doing it from your iOS device, try form your computer.
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HT4097 i cant restore and update my ipad 2 to ios 6 it says error (3194) help please
i cant restore and update my ipad 2 to ios 6 it says error (3194) help please
Check your HOSTS file and make sure you are not blocking gs.apple.com.
Try to launch https://gs.apple.com: It should open the Apple site, and not be redirected to the Cydia server.
if this redirected to cydia server then
copy hosts file from this path
C:\Windows\System32\drivers\etc\hosts
paste on desktop. open this in notepad.
add this line in the last .
#74.208.10.249 gs.apple.com
in some case this line is there without " #" sign. if this line is there then u simply put" # " at the start of this line
save this and copy this file and past into this path.
C:\Windows\System32\drivers\etc\
replace with existing . yes.
close and then start the restore process.
now this will work. Insha Allah. -
my iphone 5 wont turn on and in itunes it says error 21 what can i do please help, can it be the battery?
Hey pilisaez,
Thanks for the question. The following article outlines restore error 21:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, and 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Thanks,
Matt M. -
Hello,
After updating my iphone to the latest IOS it restarted and went to recovery mode immediately..I tried fixing it using Itunes but it always end up in ERROR 4013
please help..http://support.apple.com/kb/TS5314?viewlocale=en_US&locale=en_US
https://discussions.apple.com/message/23941722
more
iphone ERROR 4013 -
i tried upgrading my ipod touch to 1os 6, then it got stuck on recovery mode, saying there was an error 3194, i went on youtube to search for all the support, i was told to change my hosts file to boot from cydia or something like that, i tried more than 10 times it didnt wor, my itouch is pratically useless now. what can i do?
The following covers the varios error codes included 3194 and 1603
iTunes: Specific update-and-restore error messages and advanced troubleshooting
Also
3194-How do I reset the hosts file back to the default?
iPhone Error 3194 - How to Fix iTunes Error 3194?
Fix Error 3194 from iTunes during iPhone restore -
My iPhone is stuck in recovery mode showing error 4013 any ideas?
My iphone is stuck in recovery mode. It is showing error 4013. Has anyone got any ideas on what to do next. The 02 shop has said it is a hardware problem, but the phone has not been damaged in any way.
Did you try these suggestions?
Check USB connections
If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, thentroubleshooting your security software.
Common errors: 13, 14, 1600-1629, 1643-1650, 2000-2009, 4000, 4005, 4013, 4014, 4016, “invalid response”, and being prompted to restore again after a restore completes.
To narrow down the issue, you can also change up your hardware:
Use another USB cable.
Plug your cable into a different USB port on your computer.
Try a different dock connector (or no dock).
Add (or remove) a USB hub between your device and computer.
Connect your computer directly to your Internet source, with no routers, hubs, or switches.
If you see your error after changing your USB connections, continue to the next section to troubleshoot your hardware.
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
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Resolve specific iTunes update and restore errors
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