HT201454 cannot see apps purchased using family share

I've setup the family share on my account with my wife and she has accepted.  When she try to access the purchased app it is not there.  I try to download from app store and it wants me to buy again.
What's wrong?

I logged out of itunes account on my wife's phone and logged back in and it now is letting me download.  Issue resolved.

Similar Messages

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    how do i approve my kids app purchases with family share on my iphone?

    Hello andrewmarkp,
    With Family Sharing, you can approve purchases with the Ask To Buy feature. The following article provides helpful information:
    Family purchases and payments - Apple Support
    Approving purchases with Ask to Buy
    You can turn on Ask to Buy to require approval for purchases initiated by any family member who is under 18 years old.*
    iOS 8
    Tap Settings > iCloud > Family, and tap your family member's name.
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    OS X Yosemite
    Choose Apple menu > System Preferences > iCloud.
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    If you don't wish to be billed for purchases initiated by a specific adult family member, you can remove that family member from the family group.
    *Ages may vary by country or region.
    Family Sharing requires a personal Apple ID signed in to iCloud and iTunes. Music, movies, TV shows, and books can be downloaded on up to 10 devices per account, five of which can be computers. iOS 8 and OS X Yosemite are required to set up or join a Family Sharing group and are recommended for full functionality. Not all content is eligible for Family Sharing. Content can be hidden by family members; hidden content is not available for download. Content downloaded from family members or acquired via redemption codes is not subject to Ask to Buy.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    Bobby_D

  • I am having a problem confirming app purchases thru family share. The window does not pop up when I click on details.

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    Make a temporary, backup copy of your library if you don't already have one (Control-click on the library and select Duplicate from the contextual menu) and  apply the two fixes below in order as needed:
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    Launch iPhoto with the Command+Option keys held down and rebuild the library.
                                            Screenshot is for iPhoto 9
    Since only one option can be run at a time start with Option #3, followed by #4 and then #1 as needed.
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    1 - download iPhoto Library Manager and launch.
    2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
    4 - In the next  window name the new library and select the location you want it to be placed.
    5 - Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments.  However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.

  • Cannot see my purchases in app  store

    Cannot see my purchases in app store. Screen blank but if I push randomly on the black part it shows the app??

    First question, why you're showing the screenshot from the iTunes? I understand that the account is the same, but why "iTunes in the Cloud"?
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  • Cannot see my purchased music in the left hand pane.

    I have moved my itunes library to a new computer but cannot see my purchased music in the left hand pane. Can I still download it.

    If you want to do file tranfers, you want to use File Sharing in iTunes is that correct? If that is correct, you have to have apps that support file sharing or they will not appear in the file sharing window.
    You have to scroll down a bit in order to see the file sharing window in iTunes.
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  • Apple Id on different mac account doesn't see App purchases

    I have one Apple Id being used by one iPhone and one iPad
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    The iPad is used under a different Mac user account, but the same Apple Id
    If the purchases are linked to the Apple Id why is it that when I go into iTunes under the account used for the iPhone (no device connected) I can neither see or download the apps purchased using that Apple Id when using iTunes on the  Mac user account used for syncing the iPad? Same Apple Id. This doesn't make sense to me as surely the device is authorized to the Apple Id on that machine. I can even see the purchases as a dated item in the account details within iTunes but cannot download them when using the other Mac account.
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    I have one Apple Id being used by one iPhone and one iPad
    On the same Mac the iPhone is used under one Mac user account
    The iPad is used under a different Mac user account, but the same Apple Id
    If the purchases are linked to the Apple Id why is it that when I go into iTunes under the account used for the iPhone (no device connected) I can neither see or download the apps purchased using that Apple Id when using iTunes on the  Mac user account used for syncing the iPad? Same Apple Id. This doesn't make sense to me as surely the device is authorized to the Apple Id on that machine. I can even see the purchases as a dated item in the account details within iTunes but cannot download them when using the other Mac account.
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  • Using Family Share or Home Share with Windows 8? If so, what is my best option and how do I set it up??

    I would like to use either Family Share or home share. If I use a pc/laptop with Windows 8, will I be able to use these programs, or do I have to use an Apple device initially? I have an iTunes acct,that I share w/my daughter. However, I would like for us, to each have our own account, and yet share music when we want to.So,am I better off using Family Share or Home Share? We have a lot of music that we have bought together over the years, and I don't want either of us to lose out on those purchases. Yet, I also don't necessarily want all of the music that she  buys, and she doesn't want all the music that I buy. If either of these are an option, how do I go about setting it up? Thanks for the help!

    Welcome to the Apple Community.
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    Family Sharing and Apple IDs for kids
    Understanding Home Sharing

  • Two phones with same ID. How do I set up new account on one phone to begin using family share?

    sset up wife's phone with my Apple ID so we could share all music I downloaded. Now we want to use family share but I keep finding if we change her Apple id on her phone she will have to wait 90 days to start syncing using family share.
    Please help.

    You can recover the password for the existing account at https://iforgot.apple.com

  • HT4009 I would like to make an in app purchase using my $20.00 credit that I have on I tunes. I am using my  i phone5. It does not give me the choice of using the credit that I have, only a credit card. How can I use the credit for the purchase??

    I would like to make an in app purchase using the $20.00 credit that I have on itunes. I am using my i phone5. It does not give me the option of using the credit that I already have, only of using a credit card. How can I use the credt that I already have instead of a credit card?

    Is Settings > General > Restrictions > In-App Purchases: ON (green)?
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  • My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!

    My free apps purchased using my cousin's apple id won't open anymore on my iphone but apps donwloaded using my own apple id still works. Why is it like that and how can I make apps purchased using my cousin's apple id work on my iphone? Help!

    Welcome to the Apple Community.
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  • In apps purchases using Mac Book Pro

    How to make in apps purchase using Mac Book Pro? I have been trying to purhase in apps but the link on the side do no lead me to any option for puchasing?
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    Thank you

    Open the App Store application - either from the Apple menu or in your Applications folder.
    If you want to purchase apps other than those from the App Store, you'll just have to Google for the website.
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    Clinton

  • I have formatted my computer and re installed itunes. However, I cannot see my purchased musics/movies/books on my library anymore. I can see my purchased registration on my account, but I don't know how can I do to download it back to my pc. Any ideas?

    I have formatted my computer and re installed itunes. However, I cannot see my purchased musics/movies/books on my library anymore. I can see my purchased registration on my account, but I don't know how I can do to download it back to my pc. Any ideas?
    Thanks a lot

    Go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Go through all the tabs to download again for free

  • Cannot make app purchases!

    I cannot make apps purchases as it states that " credit verification of the credit card is invalid and I have tried multiple cards with the same statement

    Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
    (94348)

  • Are in-app purchases also monitored using Family Share?

    If I set up Family Share, I know that it will allow me to approve (or disapprove) of app purchases that my son wants to make. My question is, will IN-app purchases also require my permission/approval? Thats what I'm looking for
    My son has been going crazy with in-app purchases and I'm looking for a way to control and oversee what he spends.

    Not all apps are available as shared purchases.  It is up to the developer.  In App purchases are NOT sharable.  Neither are subscriptions.
    Which purchased content can I share using Family Sharing

  • Cannot see the "purchased tab" in iTunes app

    A week ago, my iPhone 4 was accidently removed and deleted from my iCloud account, which means all the content was removed from it. And ofcourse i was not prepared, but i was stupid enough to not backup my music and all that stuff. And my music was gone. Then i found this article: http://support.apple.com/kb/ht2519 , where it's described how to locate and redownload your music from iTunes. But this tab is not showing up anywhere on my iPhone. And neither on my iPad (3rd gen). Any suggestion? :-)
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    Try this from iTunes on a computer
    Make sure itunes is up to date, click Help > Check for update if you are on windows.
    When you click on iTunes Store in iTunes, and the store pulls up, make sure you are signed in to the itunes store (Should see your appleid or "Sign IN" at the top right of the store)
    once you are signed in, the purchased tab is listed on the right with a big blue "NEW" bubble next to it
    use that to download any missing content to your computer, and then sync it to the phone
    if you do not see the purchased tab on the phone then you are not up to date with your os software, or you are looking in the wrong place

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