HT201469 How do I get a refund if I used Apple Pay to purchase a Groupon?
How do I get a refund if I used Apple Pay to purchase a Groupon?
Go to the Mac App Store or the online Apple Store and contact Apple.
(108514)
Similar Messages
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How do I get a refund for in-App and i tune purchases made by a minor? I received an email from Apple with instructions but have not been able to get to a place where you make the request online.
Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
TS1702 how can I get a refund on a product I didn't purchase?
I have been billed twice for an in app product that I only bought once. How to get a refund from Itunes?
Contact iTunes support and ask for a refund/credit for one of the charges : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I accidentally downloaded a paid app, while laying down on my sofa and while fighting to stay awake. But I fell asleep and woke up just in time to see me press "Yes" on the "Are you sure" question (at least the way I remember it).
Are all sales final, or can I get a refund?
signed
a big dummy.
Ray Feliciano
[email protected]You can plea your case here:
http://www.apple.com/emea/support/itunes/contact.html -
How do I get my old email off the Apple ID when purchasing an app
My old email address comes up when purchasing an app. It shows my old email when asking for my
password. I updated it online. How do I get it off so I can buy some apps. I am using my iPad ..I figured it out...had to sign out in settings....
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How do I get a refund for icloud within 15 days of purchase?
According to the email,
You may contact Apple for a full refund within 15 days of an initial upgrade purchase or within 45 days of a subsequent yearly payment. Partial refunds are available where required by law.
I would like this refund. How does one go about this?
jbI just got my iCloud Upgrade refund using the method posted on this thread I've listed...
https://discussions.apple.com/message/16423042#16423042 -
HT201318 How can i get a refund from storage i purchased?
Last week, I was unable to upgrade to IOS 6 on my iPhone. I purchased more storage ($40/25GB) via iCloud storage plan. However, storage doesn't seem to be the problem. I no longer feel that I need extra storage. Please tell me how I can get a refund for the $40 of storage I purchased.
In the UK click on this link:
HT4874 iCloud Storage Upgrade refund
You only have 15 days from purchasing ICloud storage upgrade to cancel
and get a refund. Trying to find out how, could take you longer than 15 days. -
I have just purchased a book on iBooks but it was the wrong book. How can I get a refund?
Try using the Report a Problem link on your Receipt.
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HT201318 How can I get a refund for my iCloud storage
How can I get a refund on my iCloud storage backup
If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page. -
I bought the wrong book in ibooks. How can i get a refund?
I bought the wrong book in ibooks. How can i get a refund?
A refund may not be possible since the terms of sale for the iTunes Store state that all sales are final. You can contact the iTunes Store, explain the reason for your request, and ask, though:
http://www.apple.com/support/itunes/contact.html
It's possible they'll make an exception for you.
Good luck.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I downloaded the ibooks application on my ipad 2. It showed books in the library. It downloaded and charged me for 4 books I didn't order. How do I get a refund? Is there a phone number to call? And why did this happen?
Contact iTunes Store Customer Service.
tt2 -
How do I get a refund for my movie from iTunes that I rented for ipad2? Tried to connect my rented movie to the LCD through an apple adapter but said unauthorized.
Probably can't get a refund, but.........
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
Cheers, Tom -
How do I get a refund on Export PDF that has ALREADY been agreed
On 1/21-1/22 I tried to 'renew' a subscription for Export PDF. By some error (maybe mine - I just dont understand the whole thing) my Bank was immediately charged for two subscriptions, each at a different price. I immediately "chat"ted with several reps (it was difficult to get onto the chat and find out how to cancel) and was assured that both would be cancelled and refunded. They weren't!
I waited a week. Was again frustrated by the chat hookup, and tried the 'cloud' retail product tel #, assuming it was wrong but that I could be switched to the correct one. Had a very pleasant chat, was assured that both would be cancelled and refunded, received 2 e-mails confirming the cancellations, each with a seperate "Case #". Felt pretty good! It had only taken me a week of reasonably diligent effort to get a very simple thing done! IT WASN"T DONE! (Yes, I apologize - I know I'm loud - but by now I've got steam coming out of my ears!)
Today I got an e-mail, telling me that the refund had been processed and the case # would be closed. I looked at my bank, and only one had been refunded! I reviewed all the other e-mails and the notes from the telephone calls and chats to be sure I hadn't misunderstood something. But, no I hadn't. I went to my Adobe on-line and looked up 'my orders' history. Sure enough one had been invoiced and refunded ( the lesser charge of the two) but the other had ONLY BEEN INVOICED - NOT CANCELLED. And it seems that every piece of this transaction generates a new "order" , "case" or some other "reference #" - none of which are tied together, except by the invoice amount, when it is mentioned - which it typically IS NOT.
My question, then, is : How can I get past this absolute frustration over every aspect of my interaction with Adobe and GET THIS TAKEN CARE OF?????????Hi Stacy,
What frustration? (Just kidding !)
As I mentioned, one of the two charges has been refunded. Credited by
Adobe on Jan 28, I believe I received it in my bank on Jan 30.
The other charge, $25.37 of order # AD011017507, has not been received
by my bank yet. But this can't be that much of a surprise, and has nothing
to do with "10 business days" for refunds to post.
To this minute, "My Orders" on Adobe website shows that the order #
AD011017507 was invoiced on January 22, but that no credit invoice has been
posted against this order to this moment!
Can you begin to understand the frustration of being unable, through
all attempts to untangle this mess, starting within one hour of the original
order, with I believe nine different "Chats", telephone calls and, finally
a "problem" posting, stretching over more than thirteen days. Of course
it doesn't make much sense to devote this much attention to less than $50
worth of stuff, but I do not let things like this dangle.
And can you imagine how loathe I am to deal with Adobe for fear of
some real problem?
At any rate, I would certainly be pleased if you can suggest a way for
me to extricate myself from this. Any help would be GREATLY appreciated!
Thanks for your time and any trouble,
Stephen Ellis
<removed by admin>
In a message dated 2/3/2014 4:08:59 P.M. Eastern Standard Time,
[email protected] writes:
Re: How do I get a refund on Export PDF that has ALREADY been agreed
created by StacySison (http://forums.adobe.com/people/StacySison) in
Adobe ExportPDF - View the full discussion
(http://forums.adobe.com/message/6082008#6082008) -
How can i get a refund from iTunes gift card?recipient is not in my region!
Dear Sir/Madam,
I just wonder how i can get my refund according to recipient's region. my friend subcribed his Apple ID as US and mine is in Thailand, as a result, my friend cannot download application i sent and it asked my friend to put in a Redeem Code everytime. Again, i just report a problem from itunes but when i clicked it didn't appear as an email. How can i report a problem? how can i get my money back? please help..
Regards,
AmphaYou probably will not be able to get a refund. The iTunes Store makes it pretty clear that gifts are redeemable only in the same country, and the terms of sale say that all sales are final. But you can contact the iTunes Store and ask:
http://www.apple.com/support/itunes/contact.html
For future reference, you will not get responses from Apple to any question you ask in these forums. We're all just fellow users here. And you posted in a forum for questions about the Communities themselves. You usually will get the quickest and most applicable answers if you ask in the forum dedicated to the product or service about which you are asking.
Regards. -
I purchased black ops zombies and I can not get it to load to play it. How can I get a refund or get to run so that I can play it?
The terms of sale state that: "All Sales are Final. There are no refunds."
However, I've always found iTunes support to be helpful. So, go here, plead your case & hope for the best:
http://www.apple.com/support/itunes/
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