HT201471 My wife got an ipad air model A1474 (WIFI only) in an airport shopping centre. She needed connectivity what can we do now to correct this mistake as the model is a mismatch for our environment in Nigeria where WIFI is not common

My wife got an ipad air model A1474 (WIFI only) in an airport shopping centre. She needed connectivity what can we do now to correct this mistake as the model is a mismatch for our environment in Nigeria where WIFI is not common

Mifi devices are usually quite small. Think Credit Card size, and maybe slightly thicker. So not really a big device you need to carry around.
In any case if you are still within the 14 day return period you may be able to return it to an Apple retail store. It needs to be an Apple Owned store, not sure Authorized Resellers will let you do it.
Other than that, bob points out, you may want to try to use the iPhone as a hotspot for the iPad. If your Carrier supports it. Like the Mifi device, the iPhone will share its cellular internet connection out to other devices over a Wireless network the iPad can use.

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TS3988 My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?

My wife bought an iPad Air and synced contact from our PC (Outlook), now all our contacts in Outlook have gone and we have to go to iCloud to get them, and even then they are a bit jumbled. How do I get my data back onto my PC?

If you can see the iCloud contacts in Outlook, you can copy them back to your PC by selecting all the contacts (click one, then press Control-A), then drag and drop the selected contacts to Contacts under My Contacts on the left sidebar of Outlook.
If you want to copy your calendar back to Outlook, select your iCloud calendar on the left sidebar of Outlook, switch to the list view (select View from the ribbon, then click Change View>List), select your events (click on a single event, then press Control-A), then control drag and drop them to Calendar under My Calendars on the left sidebar.
Then you can sign out of iCloud on the iCloud control panel and your local copies will still be there. If you want to add your iCloud email account back to iCloud, you can do this with these settings: http://support.apple.com/kb/HT4864.

We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting messages and FaceTime for my 13 yr old daughter. Do I have to create a different Apple ID for her?

We just got 2 iPad air today and Set up both with the same Apple ID, now I'm getting FaceTime and messages for my 12 yr. old. Do I have to set up a separate Apple ID for her to avoid this?

It's a trust issue. You can set them up so you don't receive each other's messages as long as you each have your own email address.
The trust issue is the fact that either of you can change the separation at any time via Settings by checking the appropriate (inappropriate?) email address.
To be absolutely sure you can never receive each other's messages will require two Apple IDs.

Hi, I recently got an iPad air. Singed in for new registration with cc details as I had no other option I already own an iPhone and also my husband owns one. Both have same Apple ID to sync with iCloud But after registering for iPad all free are charging

Hi, I recently got an iPad air. Singed in for new registration with cc details as I had no other option
I already own an iPhone and also my husband owns one. Both have same Apple ID to sync with iCloud
But after registering for iPad all my free apps are asking me to purchase those free apps. I have no idea what went
Wrong, please help.

You created the same Apple ID with the setup assistant on the new iPad Air - the same Apple ID used for the iTunes and App Store on your iPhone?
There is no charge for a free app regardless.

I just got an iPad air 2 mini. Cannot open PDFs attachment. I have Adobe reader app for iPad but I still can't open document. What do I do.

I Just got an iPad air 2 mini. Cannot open PDFs attachment. I have the Adobe reader app but still unable. A
how can I do this?

Sometimes the GC's are mailed out. You don't always get them right in the store IIRC.

HT203512 Got my iPad air replaced guy in store said my music was in cloud and it wouldn't be a problem to transfer over.turns out it is cause I had updated my system since then and my entire music Is

I Got my iPad air replaced because it had problems connecting to the wifi.
the guy in the Apple Store said my music library was stored in the cloud and would be easily restored.
the problem is the new iPads operating system was updated there for couldn't retrieve my stored music I was livid I have an old pc
that took me ages to get the full music library on in the first place and don't really want to go down that route again.
please if you can give me any advice to get my library on my iPad from the cloud please help.....

There are two ways to sync music across your computers and devices (e.g., iPads, iPhones).
One (the "traditional" method) is to connect a cable between the PC or Mac and the device, open iTunes, and sync all or some of your music.
The cloud method requires an iTunes Match subscription ($25/year in the US, £22/year in UK). With this method, you sign up, and all your iTunes music is copied up to the cloud, where it then becomes available on all devices. If you stop the subscription you lose cloud access to the music - however, you should keep a copy of the music in its original location (e.g., the PC you started with), or download everything from the cloud to another authorized computer, to keep a local copy just in case. If you're not sure whether or not you have an iTunes Match subscription active, check your emails from Apple, or just try to sign into iTunes Match on the iPad (Settings - iTunes - iTunes Match) and see if it lets you.
"Device backup" is a separate thing from "syncing". You can back up an iPad to a computer or to iCloud. Much of your information is backed up - however, it does NOT include music. If the Apple representative told you that an iCloud backup would restore your music, he was mistaken.
I don't know if that helps you
Matt

I am new to Apple and just got an iPad Air. Any suggestions on migrating my Windows Vista Contacts and IE Favorites to the iPad? The suggested method of using iCloud is restricted to Windows 7 and 8. Thanks.

I am new to Apple and just got my iPad Air. Does anyone have a suggestion on how I can migrate Contacts from Windows Mail and Favorites from IE that are on a Windows Vista desktop ? The recommendation that I have seen are via using iCloud but that does not appear to work for Windows Vista, just Windows 7 and 8. Thanks.

You could try putting your contacts in through Gmail and then signing in with that Gmail on your iPad. You could also try searching for some kind of app that will transfer data easily (I'll look into it and update it if I find anything). I don't have any Microsoft products so I'm not sure if I'm much help but I'll definitely try. You'll definitely love coming to Apple it's much simpler and easier!

HT4623 Just got an ipad air and the apps that are meant to be free ie pages iMovie are coming up with a price how to I get them free

Just got an ipad air and the apps that are meant to be free ie pages iMovie are coming up with a price how to I get them free

EvaCarton wrote:
I have this problem too on my ipad 2.
It's best to create a new post rather than tag onto an older post.
How to get all the iWork apps, iPhoto, and iMovie for free on an eligible iPhone or iPad
http://www.imore.com/how-get-all-iwork-apps-iphoto-and-imovie-free-eligible-ipho ne-or-ipad
About Free Apple Apps for iOS 7 compatible devices
http://support.apple.com/kb/HT5913
 Cheers, Tom

I just got my iPad Air. During the set up my phone number entered incorrectly. How do I fix it?

I just got my iPad Air. During the set up process I put one of the digits of my phone number in incorrectly...I noticed as I clicked "next" ...but then couldn't go back. I don't know where the number is stored now, so don't know how to change it...can anyone help? Am very sorry if this is a stupid question, I am a bit of a Luddite! TIA

Try here:
Settings>iCloud>Account (Your Apple ID)>Keychain>VERIFICATION NUMBER>Number

My mother got an iPad air after she thought her old iPad was locked up with voice over anyway it says to hook to itunes i told it to fetch from the iCloud and it wont hook up to iTunes can someone help?

my mother got an iPad air after she thought her old iPad was locked up with voice over anyway it says to hook to itunes i told it to fetch from the iCloud and it wont hook up to iTunes can someone help?

Punctuation would make your post a little easier to read and understand.
What do you mean it won't hook up to iTunes? you mean iTunes does not recognize the device? If that's what you mean, one of these might be helpful.
iOS: Device not recognized in iTunes for Windows
iOS: Device not recognized in iTunes for Mac OS X

I have an ipad air and I'm trying to set up a telus email on it but it won't work. I keep getting a message saying username or password for IMAP is incorrect...please help!

I have an ipad air and I'm trying to set up a telus email on it but it won't work. I keep getting a message saying username or password for IMAP is incorrect...please help!

This has nothing to do with iPhoto. When I have this type of problem I call tech support for my email service. They probably are the only source of the correct settings
LN

Just got an ipad air and while creating my apple ID with credit card, I got to itunes gift card/ itunes gift section and was asked to supply a CODE to proceed with the form but I don't have the code. please how how can i get the code?

Just got an ipad air and why creating my apple ID with credit card, a CODE was requested in the itunes gift card/ itunes gift in order to preceed with the form but I don't have the code. Please how can I find the code so as to enable me complete the form successfully. Thanks alot

The iTunes gift card field is optional, you don't have to fill it in - leave it blank if you don't have a gift card.
iTunes gift cards are country-specific (they can only be used in their country of issue), and they are not available in all countries - so you might not be able to dill it anyway.

Ipad2 plus ipad air all of a sudden instantly goes back to home screen.doesnt matter what app i am using just when it decides to do it it does.apple tech has no answer or fix for me does anybody have any idea what is wrong

ipad2 plus ipad air all of a sudden instantly goes back to home screen.doesnt matter what app i am using just when it decides to do it it does.apple tech has no answer or fix for me does anybody have any idea what is wrong

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
Could also be not enough free space for the iPad to operate efficiently. With iOS 7 it is recommended that you have 15-20% of the storage space on the device free. For a 16 GB device that is 2.4-3.2 GB free. For a 32 GB device that is 4.8-6.4 GB free. For a 64 GB device that is 9.6-12.8 GB free.
If neither of these suggestions helps, Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

TS2446 Hi! I tried to update a few apps from AppStore and to install new applications, but i got a message : " your Apple ID HAS BEEN disabled" !!! Please help me!!! What can i do now? How can i use my Apple ID? Please, i need help, i have this ID for 2de

Hi everyone!
I tried to update a few apps from my iPhone, and to install new applications from APPSTORE. But i got a message :" Your Apple ID has been disabled"!!!!!!
What can i do now? Can you help me please?
The same thing happend with my IPAD....
How can i do to function all this in the same way which was working till this problem appears.
I want to mention that i have 2 email adresses asociated with the same Apple ID.
wait for an feedback!
Thanks a lot!

Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
Or you might need to contact Apple : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
If it then works on your computer's iTunes but not your phone/iPad then try logging out of your account on the phone/iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if that 'refreshes' the account on it

Does anybody know if the ipad air 1 is using yosemite or something different? I don't know what type of safari i should install because it disappeared from the ipad. Thanks!

Does anybody know if the ipad air 1 is using yosemite or something different? I don't know what type of safari i should install because it disappeared from the ipad. Thanks!

YYosemite is a Mac OS and it doesn't run on an iPad. You cannot delete or install Safari on the iPad. It is on your device somewhere.
Swipe from screen to screen to look for it.
Check Settings>General>Restrictions and make sure that you didn't disable it.
You can also reset the home screen layout and the icon will reappear - but the home screen will return to the way that it looked when you first activated your iPad. Settings>General>Reset>Reset Home Screen Layout.

HT201471 My wife got an ipad air model A1474 (WIFI only) in an airport shopping centre. She needed connectivity what can we do now to correct this mistake as the model is a mismatch for our environment in Nigeria where WIFI is not common

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