HT201485 I forget my security answer and rescue email address
I Forget my security questions and rescue email address...
mine one is IOS 8.1.2
i wan to buy iTunes buy it need me to enter security answer but I forget it and i try to reset my security answer but I forget the email address. So how I reset the security answe
I Forget my security answer and rescue email address ... Hope will get ur help soonest
You won't be able to view and/or change your rescue email address until you can answer your questions, if you can't remember the address then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then view (and/or change) your rescue email address for potential future use : http://support.apple.com/en-us/HT201356
Similar Messages
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Forgot security answers and rescue email
I WANT TO MAKE A IN APP PURCHASES AND IT ASK ME TO FILL IN THE SECURITY ANSWER, I FORGOT MY APPLE ID SECURITY ANSWERS AND RESCUE EMAIL TOO, ALSO TRY CALLED SUPPORT CENTER BUT THE SUPPORT CENTER IS CLOSE. WHAT CAN I DO NOW ? PLASE HELP ME (T-T)
Wait for the support center to open. If you're desperate enough, create a new Apple ID, download that game from it, and then make the purchases; you won't be able to transfer previous purchases or iTunes Store credit between the Apple IDs.
(101088) -
when purchasing from itunes we exceeded the limit and think we remembered the answers and rescue email address is incorrect.
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102358) -
My 30 bucks is stucked help plz anybody can....
If you don't have access to your rescue email account (or don't have one on your account) set up on your account then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Forget my security question and rescue email
Forget security question of my apple id and rescue email don't remember
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Security answers and rescue email
Alright, so I forgot my security answers and when I set up my Apple ID account, I did not include a rescue email. Since I don't have or know those; I'm unable to purchase items from iTunes. I need help on knowing what to do.
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(90928) -
HT5312 I forgot my security answers and rescue email
Help
As it says in the HT5312 article you attached:
If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset. -
I forgot my apple rescue email and answer of all qwestion an I couldn't purchased any apps or musical
If you don't have access to your rescue email address (you won't be able to change it or add one until you can answer 2 of your questions) then see if this user tip helps reset the questions : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
ITunes security questions and rescue email address
So basically I want to download an app and when I went to do it it comes up with answer security questions or send to a certain email address
My problem is I can't remember the answer to the security questions and I don't know the email or password for the rescue email address.
What can I do?If you don't have access to your rescue email account (or don't have one on your account) set up on your account then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Forgot security answers and rescue email not working
i bought a new iPhone, and now not in the US., in china now. When I first make a purchase on iTunes it needs to verify by answering security questions that i totally forgot and the next problem is the rescue email is not working anymore, other wise , US support can not reach me here to call in china.
What should i do? the only thing i remember is my apple ID and password.you will want to call apple and if they can verify your account then they can reset the questions
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Someone has hacked my account and changed my security answers and rescue email. please help
Someone maybe one of my old friends has hacked my secret answers and changed them not only he has done that
he has also added a rescue email to my account. Please help what can i do?Contact the ExpressLane at: https://expresslane.apple.com then iTunes and iTunes Store and see if they can help. You might also try http://www.apple.com/support/itunes/contact
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I m forget my security answers and my rescue e-mail is hacked . How i can change it ? , Please Apple .
See your duplicate post : https://discussions.apple.com/message/22842068#22842068
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i have forget my security questions and the email how can I reset it
If you can't remember your rescue email address (you won't be able to view and/or change it until you can answer your questions) then you will need to contact Support in your country to get the questions reset (these are user-to-user forums).
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5620 -
Hi , please I forget my security answer and they can not send it to my email ! can you help me please ?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102469) -
I forget my security answers and i tried to rest them by sending an email but, i can't get the email. What should i do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102411)
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