HT201485 Ihave an apple id . I am unable to access itunes stores with this id

I have an apple id but unable to access i tunes store with this & password for purchases

Click on the AppStore application on iPhone. Click FEATURED. Scroll to the bottom of the screen. Click on your AppleID. In the Menu sign out then sign back in.
If this doesnt work, repeat the above; when you get to the menu after clicking on your appleID in the app store click, VIEW APPLE ID. Once you do that you should be able to change the store in the country/region settings.

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HT1551 trouble accessing itunes store with apple tv

I have trouble accessing itunes store with apple tv. Can anyone help me?

i have same issue. netflix is fine. Itunes on an appletv is slow and then times out.. cant connect to server. Is the server, or a pipe, just overloaded?

HT1911 what to do when unable to access itunes store? I tried logging in but it tells me I'm not connected to the internet.

what to do when unable to access itunes store? I tried logging in but it tells me I'm not connected to the internet.

You cannot use the iTunes Store of any country other than one one in which you live and have a payment method. If the Sound Cloud app is no longer available in your country's iTunes Store, then that app will not be available to you. Contact the developer and ask if they have any plans to re-release it in your country; it may have been removed due to a problem or pending update and will be reinstated at some point.
Regards.

HT201363 i am unable to access itunes store

I am unable to access itunes store. I had to reset my icloud password, and I don't know if that affected my itunes account. is there something going on with my account. how do i know if it has been compromised?

Has anyone ever noticed that iTunes are extremely slow at resolving problems?
I keep getting emails thanking me for my patience.
At the very least I would like to know a timeframe for resolution, or a reason for the delay. Not hard really, it's basic customer service!

Hi unable to access itune store on my itunes app all my purchased songs are there

I am unable to access the store I have credit and I can access my account history but unable to connect with store to purchase more songs

Hello, rarehope.
Thank you for visiting Apple Support Communities.
I would need more information regarding exact error messages received or exactly what issue your are experiencing in order to better assist you. However, here is an article that will help you troubleshoot issues downloading media from the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H.

TS1368 I am unable to access itunes store, error message states unable to complete my request at the time that it is temporily unavaiable?

I have recently had a laptop with windows 8 on, i was able to access itunes store last night but as i was in there adding to my wishlist my laptop did an update and since then I have had this error message when trying to access itunes store. Can anyone help as i am not that good with computers. thanks

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I am unable to access itunes store(I have already tried uninstalling and reinstalling itunes)

I am having trouble accessing itunes store . What is your suggestion? My operating system is windows 8.1

Hello joanfromwilson,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning iTunes Store connection issues:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD

I am unable to access Itunes store

I am unable to access Itunes Store

Has anyone ever noticed that iTunes are extremely slow at resolving problems?
I keep getting emails thanking me for my patience.
At the very least I would like to know a timeframe for resolution, or a reason for the delay. Not hard really, it's basic customer service!

Apple TV won't let me access itunes store

I type in my correct password but can't access itunes store. I have subscribed to itunes match an it works on my other devices.

Welcome to the Apple Community.
First you should try logging out of your iTunes Store account (settings > iTunes Store > accounts) and then back in again.
If that doesn't help, try resetting the Apple TV (Settings > General > Reset > Reset all settings). You should also try restarting your router.
If both of the above don't help, you should try a restore (Settings > General > Reset > Restore).

Mac Mini 2010 (0sx 10.7.4) unable to access iTunes Store in three weeks

Hi there,
I have read and tried virtually EVERYTHING I could find via the net including Apple's own problem solving solutions regarding the fact that my Mac Mini (late 2010) running Osx 10.7.4 simply cannot not access the iTunes store... AT ALL "iTunes could not connect to the iTunes Store. The host is down. Make sure your network connecvtion is active and try again" blah blah yes yes). Every other use of the internet works brilliantly on it.
It has now been THREE WEEKS... waiting and trying a myriad of solutions proposed by discussion groups and professionals (incl Apple), HOWEVER... as it stands, I have use an old G5 PowerPC Tower when I need to do anything invloving the iTunes Store, which is sad as I really would like to pass it on as a gift. SO, I have a brand new OS that is pretty much useless for Apple's own products (do you want our $$ spent in your store or not) and the two iPhones, the old G5, the old PowerMac Lappy and an even older Mac Lappy all happily connect to iTunes BUT it seems this new OS "Lion" (like the Wizard of OZ character... lacks the "courage" to actually do it's job.
I have rebuilt networks, prefs, used terminal, deleted prefs, changed Apple Id, password, ports, etc etc etc etc... I don't think there is one solution I haven't tried ALL I can say is... ***??? Thank god I do know enough about Mac systems to get around, I would hate to be my mother or grandparents or a newbie. As it is iTunes is useless (now just a fancy MP3 player. Does ANYONE know something I haven't tried? Or is this mac mini... simply a fancy apple tv that can't actually access anything Apple...) Cheers

Welcome to AD!
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Disable that proxy server in IE settings and see if you can connect.

Since my windows 8 has automatically updated, I am unable to access itunes store. It comes up blank, and sometimes my downloads say 'the network connection was reset'. Any ideas?

I have checked servers and ports, done the winsock bit (only bonjour shows), have checked my antivirus, everything. But still I can't sort it and it's frustrating me, as it picks and chooses when it downloads apps and songs I have recently purchased too. Nothing has changed except for the windows 8 automatic updates, and it was working fine beforehand.

Hi, SarahKilmister.
Thank you for visiting Apple Support Communities.
Here are the best troubleshooting articles when experiencing issues accessing the iTunes Store.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

Unable to access iTunes store following hard drive upgrade

Following the Apple instructions for upgrading the hard drive on a Macbook I cloned my existing drive to the new drive then installed the new drive. After a reboot everything working perfectly except that the iTunes store will no longer accept my account. Emails to Apple support on this issue remain unanswered after seven days. NB I am still able to access previously purchased music but cannot purchase any more - at least not from iTunes. How do I get the iTunes store to recognise my old account now running from the new hard drive. (Needlesstosay the old drive has been wiped and reformatted.

And none of the information you have on file with your credit card may have changed? This sounds as though it is something better resolved by an iTunes Store customer service representative, as it may require account access.
I know that you've attempted to email them before, but I would send another message via the link I posted above, explaining everything calmly and in detail. Make sure to indicate that you've emailed before but never received a response back, and then check any junk mail or bulk mail filters you have, as sometimes their responses can be filtered out.
CG

"Sign into iTunes Account" prompt popping up for everything & unable to access iTunes Store?

After I updated to 11.1.5 on my Mac (Running 10.9.2) every time I try to do something, be it listen to iTunes Radio, update apps, view my account in the iTunes store, download a new app, etc. I get the "Sign into iTunes Account" prompt repeatedly. Regardless if I enter the correct password or not it will continuously pop up not allowing me to do whatever I'm trying to do. I've tried signing out/signing back in and deauthorizing/authorizing my computer and haven't had any luck in getting any of these functions to work.

Hello, WhosNickDoglio.
Thank you for visiting Apple Support Communities.
The most common resolution for this issue would be to make sure Safari has been update. If the issue persists, try all of the steps referencing to Mac OS X in the two articles below.
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Cheers,
Jason H.

Suddenly, my 1st gen can't access iTunes store. It sits on "Accessing iTunes Store", with a spinning wheel for days. I can access the store from my iMac, but not the Apple TV. Everything is up to date. What's the deal?

I can't figure out why my 1st gen appletv cannot access the itunes store. All newer movies are coming up to view and I can watch previews, but when I go to rent, it stays on the spinning wheel with the Accessing iTunes Store forever. I've left it going for at least 4 or 5 days. I can rent from my iMac, but all I have is the headphone, analog, 2-channel audio feed and not the true digital surround. It sounded much better from the appletv. HELP!

Read a bunch of posts from 2008 and 2010. The only step I found that I hadn't tried was the ol' plug pull. After that, I got the first movie I tried renting. ??? At least it works now.

Apple tv not accessing itunes store

Have done an upgrdae on Apple TV firmware and now unable to access iTunes store..keeps sy try again later? any solutions here as I have had this for a couple of days

Answers can only be as helpful as the details provided. This does not give any one much to go on. Is ATV able to connect to Netflix, HomeSharing, AirPlay, etc? Any of the other services working? Are you using WiFi? Is so have you tried it using a wired connection? What does the network test tool under settings show?

HT201485 Ihave an apple id . I am unable to access itunes stores with this id

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