HT201505 my guest is not connecting with wifi. it keeps restaring my computer

I have my friend tying to use my computer since i dont want her to us my name shes trying to log with guest but guest kicks me out because it says is not connecting to wifi??????

Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone.

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  • Macbook will not connect to wifi, an environmental issue with wifi?

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    Step 1
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    Triple-click the line below on this page to select it:
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    Reset the System Management Controller.
    Step 6
    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present. 
    Keeping your confidential data secure during hardware repair
    *An SSD doesn't need to be zeroed.

  • My imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.

    my imac will not connect to wifi what so ever. i have tried 3 different routers and all my other apple devices work fine. when i take it to the genius bar it seems to work with apples instore wifi. thus leading the "geniuses" to say nothing is wrong.

    Back up all data before making any changes.
    Step 1
    Take all the applicable steps in this support article.  
    Step 2
    If you're running OS X 10.8.4 or later, run Wireless Diagnostics and take the remedial steps suggested in the summary that appears, if any. The program also generates a large file of information about your system, which would be used by Apple Engineering in case of a support incident. Don't post the contents here.
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    If you're not using a wireless keyboard or trackpad, disable Bluetooth by selecting Turn Bluetooth Off from the menu with the Bluetooth icon. If you don't have that menu, open the Bluetooth preference pane in System Preferences and check the box marked Show Bluetooth in menu bar. Test. Continue if you find that Wi-Fi is faster with Bluetooth disabled.
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    If the application called "Bluetooth Setup Assistant" is running, quit it.
    Step 4
    This step will erase all your settings in the Network preference pane. Make a note of them before you begin, and recreate them afterwards. It may be helpful to take screenshots of the preference pane.
    Triple-click the line below on this page to select it:
    /Library/Preferences/SystemConfiguration
    Right-click or control-click the highlighted line and select
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    Step 5
    Reset the System Management Controller.
    Step 6
    Make a "Genius" appointment at an Apple Store, or go to another authorized service center.
    Back up all data on the internal drive(s) before you hand over your computer to anyone. There are ways to back up a computer that isn't fully functional — ask if you need guidance.
    If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you have at least two complete, independent backups, and you know how to restore to an empty drive from any of them.) Don’t erase the recovery partition, if present. 
    Keeping your confidential data secure during hardware repair
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    Hi,
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