HT201514 I keep getting this message "Unable to complete back up an error has occurred while creating back up folder" Why is this happening and is it time to purchase a new tim machine?
I keep getting this message “Unable to complete back up an error has occurred while creating back up folder” Why is this happening and is it time to purchase a new tim machine?
Check out the Apple Support Communities Time Machine expert Pondini's troubleshooting article on this exact topic. Hopefully, it will help.
Similar Messages
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Keep getting an error message that reads, "LR An error has occurred while creating the book on Blurb" An error has occurred while trying to create texts and fonts. Pleas advise as Blurb has said that it's a LR issue.
Are you behind a firewall or double NAT??
What is the device that is immediately plugged into the main modem or router? Has that one been able to update?
It is plugged in of course isn't it.. no nasty join wireless anywhere??
The best way to work around these sort of problems is to simplify the network.. Plug each device directly into the main router.. by ethernet. You can trigger the firmware upgrade by wireless but use ipad or iphone version of airport utility and see what happens. -
HT2731 What do you do when you get the message could not sign in an unknown error has occurred
What do you do when you get the message could not sign in an unknown error has occurred when it ask for your password while trying to download apps?
In settings I signed out of my iTunes account, then signed back in.
It’s now working for me… Hope this helps. -
Updated iTunes to 11.0.3 and now when I try to use Airport Express I get a message in iTunes that states, "an unknown error has occured (-15000.) I gave the Airport a hard re-start, so I don't think that is the issue. Using Windows 7 Ultimate
Looks like I fixed it., thanks to another post I read. I went into my Norton Security. Under Settings. Chose Firewall. Program rules. changed the itunes setting from "auto" to "allow" This also fixed my error (-3212) which would not allow me to connect to the iTunes store.
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When trying to use the App Store, I get a message "could not sign in, an unknown error has occurred, any suggestions what is wrong? I reset our Internet and turned off the iPad.
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again. -
Hello, I've just bought a Mac compatible Passport Air external hard drive, which is supposed to be compatible with the OS I am using (Mountain Lion) but I keep getting an error message saying Unable to complete backup. An error occurred while creting the backup folder. I've tried all the help suggestions, but nothing with this actual message comes up - it appears to be partititioned correctly etc, so don't know what I'm doing wrong - any help would be greatly appreciated thank you.
Were you not plugged in via USB to begin with?
I would recommend performing some resets just to be on the safe side. Unplug the external HD, and try these steps:
http://support.apple.com/kb/HT3964
http://support.apple.com/kb/HT1379 -
My ipod will not let me access any apps using wifi, it indicates at the top of the screen that there is a strong wifi source but it refused to work on wifi apps. I think this is because if need an update but will not let me as it says an error occurred while looking for a software update. can anyone help please thankyou. my ipod is 4th generation btw
my ipod is not the newest update possible as i said i tried to update but it wouldnt let me as it wont let me on wifi sources such as safari facebook and other apps which use wifi.all the apps are fully updated
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I already tried reducing the maximum number of connections to 1, but I'm still receiving the message. Is there anything else I can do?
My computer is a Mac mini running OSX 10.9.5. Firefox is version 34.0.5.Ok, IMAP server almost universally allow multiple connections. Thunderbird as you would have observed uses 5 if they are available. As Airmail suggested, iphones just use more and more until they exhaust the available connections. There is no set maximum option.
However there are other things that can consume connections and some may surprise you.
Anti spam tools such as mail washer
Anti virus programs in their anti spam or anti phishing roles
Web mail.
The wife sharing the same account on her laptop.
That is from the top of my head. So could any of those apply. -
HT3275 Time machine couldn't complete the backup. an error occured while creating the backup folder
Time machine couldn't complete the backup. an error occured while creating the backup folder Why does this happen?
hello,
http://pondini.org/TM/C10.html
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there. -
My Time Machine backup is repeatedly failing -- instead I receive a message saying it's unable to complete backup because an error has occured. The only "Help" advice is to restart the computer and try to back up again, but that did not solve the problem. Help, please?
Restart the whole network.. not just the computer.. restart in correct order with everything off.
modem
TC or router
clients
2min gap.
If you still have trouble, give us the whole network layout.. what broadband? what modem? any other router? are you using wireless? what mode is the TC in?
I am assuming you are using a time capsule. -
I have tried all the resets, the firmware is the latest version, the green light is on.
But I get this message "Unable to complete backup. An error occurred while creating the backup folder."
Any ideas?Do setup again.. but make sure both your wireless and your ethernet have ipv6 turned on to local link.
Done this OK, but no idea about IPv6 - something new to me and rather Appley I think?
Unplug the WAN for the moment.. Just LAN port TC to the MBPr ethernet via thunderbolt.. (thunderbird was the kids puppet series.. Thunderbirds are go!!). Done - New real people Thunderbirds movie coming out soon I believe!!!
Reset the TC again.. sorry.. !! You're welcome ... done.
Make sure the ethernet now has an IP address.. 10.0.1.2 - Yep - done that - on ethernet anyway ...
You need to open the network preferences to find out. Yep - that's good ...
****** I then reconnect the TC WAN to the router - is this right?
And then I think I start going round in circles ... boot, reboot, restart, reboot again ...
The final result is green light on TC, but error message when trying TM is "Backup disk is not available".
Then open the airport utility and you should be able to setup the TC.
Do as little setup as possible and then run the TM backup and see how it goes.
I have managed to get Thunderbird to LAN on TC to create a folder on TC and copy a file onto it.
So I guess the drive is working - it must be the software, settings or perhaps even the operator that isn't quite so clever ...
I named network RFG, named device RFGTC. RFG network shown as IP 192.168.0.72
Wireless router is BT Homehub 3 with IP of 192.168.0.254 - is this issuing new IP addresses when rebooting TC?
I have three wireless networks here - the BT Homehub3 wireless, the TC wireless, and also a D-link power socket ethernet thingy for an ethernet connection to the telly - DHP-W310AV which is also wireless link. All are effectively connected to the BT Homehub - is there a conflict there?
Have several times achieved in Airport Utility schematic with internet shown as green, RFGTC shown as green, light on TC green, but no TM backup run ... "backup disc not available."
And there are no tall building around here to hurl myself off ... at least you can go to Sydney Harbour bridge - not too far away ... it was my son in Sydney that persuaded me to scrap Windows and go Apple ... it's all his fault ... -
What do you do when trying to download an app from App Store and get message: "could not sign in, an unknown error has occurred."
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again. -
I am a little perplexed. The Time Machine does seem to be backing up my data but I continually get the following message displayed on my screen 'Unable to complete backup. An error occurred while creating the backup folder.' I am using a WD My Passport for Mac portable hard disk drive.
Hi Peter,
http://pondini.org/TM/C10.html -
I get the following message - "Time Machine could not complete the backup." "Unable to complete backup. An error occurred while creating the backup folder.""
This MAC is partioned with Windows 7 with only 50 gig devoted to Windows so my son can play Flight Simulator X on the machine.
I have a WD Passport External Hard Drive for the Back Up
I have spoken with WD Tech Support and they have been fantastic but I still keep getting this message. Any thought?
MaxxReboot the TC.. it sometimes gets lost on the network.. are you still actually using 10.6.8 as the problem is more prevalent on Lion and ML it seems is no better.
You might find reset of the TC is needed. change the names to short, no spaces pure alphanumeric.
Reset the TM to the new name.. use the A4 in Pondini's great KB.
http://pondini.org/TM/Troubleshooting.html -
I keep getting the message "unable to authenticate" when trying to sign in to the YouTube app. The website allows me to sign in just fine. Anyone know how to fix this?
Try "resetting" the iPad...
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
edited by: cs
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