HT201514 Time capsule cannot complete backup

Hi,
I have a 1Tb Time Capsule connected to a network which backs up a 2008 Unibody MacBook. It was working fine until I installed Lion. Now 8 times out of ten it will not backup and I get the following message
I've tried all the usual, soft and hard resets and the network data to ensure all is well. Still getting the problem.
All help gratefully received.
Dave

There are multiple causes to the issue.. it is extremely common with Lion.. it does not unmount the drive correctly after a backup and so the next time it finds the drive is not available.. in the 5.6 utility people need to go to the disk area in airport utility and disconnect all users.
Alternatively a simple reboot of the TC will achieve the same thing.
Your problem is indeed noted as well.
C17
http://pondini.org/TM/Troubleshooting.html

Similar Messages

  • Time Capsule cannot complete Backup

    Below is error message from Time Capsule Buddy
    Starting standard backup
    Attempting to mount network destination using URL: afp://xxx20Tim
    Mounted network destination using URL: afp://xxx20Tim
    QUICKCHECK ONLY; FILESYSTEM CLEAN
    Disk image /Volumes/xxxs Tim/xxx’s MacBook Pro.sparsebundlemounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time MachineBackups/Backups.backupdb
    No pre-backup thinning needed: 8.36 GB requested (includingpadding), 642.13 GB available
    Indexing a file failed. Returned 200 for:/Library/DropboxHelperTools/Dropbox_u501, /Volumes/Time MachineBackups/Backups.backupdb/xxx MacBook Pro/2011-07-27-223345.inProgress/8F4AEF14-7899-4FB0-8CD8-4BCBAC76392F/Macintosh HD/Library/DropboxHelperTools/Dropbox_u501
    Aborting backup because indexing a file failed.
    Stopping backup.
    Copied 19 files (401 KB) from volume Macintosh HD.
    Copy stage failed with error:11
    Backup failed with error: 11
    Ejected Time Machine disk image.
    Ejected Time Machine network volume.

    About to start on items above, but wanted to bring this to your attention. They seems to be more than one problem at work here.
    Thanks for the support, much appreciated.
    Four attempts within the last 12 hours
    Attempt #1
    Starting standard backup
    Attempting to mount network destination using URL: afp://[email protected]/Xxx's%20Tim
    Mounted network destination using URL: afp://[email protected]/Xxx's%20Tim
    QUICKCHECK ONLY; FILESYSTEM CLEAN
    Disk image /Volumes/XxxTim/XxxMacBook Pro.sparsebundlemounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time MachineBackups/Backups.backupdb
    No pre-backup thinning needed: 12.83 GB requested (includingpadding), 563.41 GB available
    Indexing a file failed. Returned 200 for: /Library/ImageCapture/Support/Hewlett-Packard/Frameworks/HPScanServices.framewo rk/Versions/A/Resources/da.lproj,/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/2E7EA64E-94 0C-4D8F-A869-E52F1512055C/MacintoshHD/Library/ImageCapture/Support/Hewlett-Packa rd/Frameworks/HPScanServices.framework/Versions/A/Resources/da.lproj
    Aborting backup because indexing a file failed.
    Stopping backup.
    Copied 289 files (392.4 MB) from volume Macintosh HD.
    Copy stage failed with error:11
    Backup failed with error: 11
    Ejected Time Machine disk image.
    Ejected Time Machine network volume.
    Attempt #2
    Starting standard backup
    Attempting to mount network destination using URL: afp://[email protected]/Xxx's%20Tim
    Mounted network destination using URL: afp://[email protected]/Xxx's%20Tim
    QUICKCHECK ONLY; FILESYSTEM CLEAN
    Disk image /Volumes/XxxTim/XxxMacBook Pro.sparsebundlemounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time MachineBackups/Backups.backupdb
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (100)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (100)
    Waiting for index to be ready (101)
    Waiting for index to be ready (100)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (1
    Attempt #3
    Starting standard backup
    Attempting to mount network destination using URL: afp://[email protected]/Xxx's%20Tim
    Mounted network destination using URL: afp://[email protected]/Xxx's%20Tim
    QUICKCHECK ONLY; FILESYSTEM CLEAN
    Disk image /Volumes/XxxTim/XxxMacBook Pro.sparsebundlemounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time MachineBackups/Backups.backupdb
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/B71A7F41-B2 AD-4840-8A60-9BC77686234A
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/B2DDBD0B-61 69-4132-834E-F842630B7154
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBook Pro/2011-07-27-223345.inProgress/AA01A082-F3F8-40B4-93D2-B9FFCD29EC36
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/A4FE35FC-A4 B6-4619-97E2-10BA700035EA
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/A0CAEBC8-92 60-43BE-94D1-0FDF12D4AC49
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/9E7C6D11-14 FD-40A4-8AA1-1C0355E0F59D
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/9D07B8C8-A3 3D-4114-AAA2-ED229DB2596C
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/9B8AAA64-1B BA-4837-9C0B-67CC9201996F
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/961E6120-6B 43-4426-AB79-663C4BC0FA0B
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/8F4AEF14-78 99-4FB0-8CD8-4BCBAC76392F
    Error: (5) getxattr for key:com.apple.backupd.SnapshotStatepath:/Volumes/Time Machine Backups/Backups.backupdb/xxx
    Attempt #4
    Starting standard backup
    Attempting to mount network destination using URL: afp://[email protected]/Xxx's%20Tim
    Mounted network destination using URL: afp://[email protected]/Xxx's%20Tim
    QUICKCHECK ONLY; FILESYSTEM CLEAN
    Disk image /Volumes/XxxTim/XxxMacBook Pro.sparsebundlemounted at: /Volumes/Time Machine Backups
    Backing up to: /Volumes/Time MachineBackups/Backups.backupdb
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    Waiting for index to be ready (101)
    No pre-backup thinning needed: 12.83 GB requested (includingpadding), 563.41 GB available
    Indexing a file failed. Returned 200 for:/Applications/Dashboard.app, /Volumes/Time Machine Backups/Backups.backupdb/XxxMacBookPro/2011-07-27-223345.inProgress/1256850D-FC 9B-448F-9E6C-D08115D2F27F/MacintoshHD/Applications/Dashboard.app
    Aborting backup because indexing a file failed.
    Stopping backup.
    Copied 8 files (84 bytes) from volume Macintosh HD.
    Copy stage failed with error:11
    Backup failed with error: 11
    Ejected Time Machine disk image.
    Ejected Time Machine network volume.

  • HT1218 How do I troubleshoot this: Time Capsule cannot complete the backup. The backup disk image "/Volumes/Data/ MacBook Pro.sparsebundle" is already in use.

    This is the second time I've encountered this issue with Time Capsule using Time Machine automatic backup. I haven't found the following specific error message in the list of troubleshooting issues: "Time Capsule cannot complete the backup. The backup disk image “/Volumes/Data/MacBook Pro.sparsebundle” is already in use."
    I'm not certain what causes this issue. I think it may have something to do with having to force shutdown with apps still open when the beachball hangs and the MacBook has to be rebooted.
    Has anyone else dealt with this issue?

    Welcome to Apple Support Communities
    Restart your Mac and the Time Capsule. In most of the cases, this should solve the problem.
    If it doesn't work, see > http://pondini.org/TM/C12.html

  • Time Capsule cannot complete the backup, backup disk not available. Help please!

    Hi,
    I've only ever been able to complete one back up using my time capsule and have been having problems for months! I've tried resetting and restarting the TC, it re-installs successfully and the green light comes onto the TC. However, when I try to backup I get the following message:
    Time Capsule cannot complete the backup. The backup disk is not available.
    I've tried taking it into the Apple store to the genius bar and they seem to think it is working fine. It seems to have connected successfully to my network at home so I'm struggling to work out what to do. Does anyone have any ideas?
    Thanks.

    Have you updated to the latest Time capsule firmware?
    AirPort Utility software and firmware downloads

  • Time Machine cannot complete backup to MyBookLiveDuo

    Time Machine cannot complete backup to MyBookLiveDuo
    I am trying to use TimeMachine to setup a backup from a mid-2011 iMac running OSX 10.9.3 to a 4TB WD MyBook Live Duo drive on a network. I have 3 other MacBooks setup to use this shared drive using Time Machine as well as a PC using WD backup software.
    The backup from the iMac is failing with a message “The backup disk image /Volumes/TimeMachine/PM’s iMac.sparsebundle could not be accessed (error(null)).”. After looking through Pondini I change the name of the iMac from "PM’s iMac" to "Family" but the problem is not fixed.
    In fact the iMac seems to still uses the old machine name in the error message.
    In the console I see the following messages
    5/29/14 3:02:47.124 PM com.apple.backupd[220]: Failed to eject volume /Volumes/TimeMachine (FSVolumeRefNum: -106; status: -47; dissenting pid: 0)
    5/29/14 3:02:47.125 PM com.apple.backupd[220]: Waiting 60 seconds and trying again.
    5/29/14 3:03:22.547 PM spindump[427]: Saved hang report for Disk Utility version 13 (517) to /Library/Logs/DiagnosticReports/Disk Utility_2014-05-29-150322_Family-iMac.hang
    5/29/14 3:03:29.854 PM mds[37]: (Normal) Volume: volume:0x7fcffb877000 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/TimeMachine
    5/29/14 3:03:53.026 PM com.apple.backupd[220]: Network destination already mounted at: /Volumes/TimeMachine
    5/29/14 3:04:49.260 PM com.apple.backupd[220]: Failed to eject volume /Volumes/TimeMachine (FSVolumeRefNum: -106; status: -47; dissenting pid: 0)
    5/29/14 3:04:49.261 PM com.apple.backupd[220]: Waiting 60 seconds and trying again.
    5/29/14 3:05:32.882 PM mds[37]: (Normal) Volume: volume:0x7fcffb89d400 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/TimeMachine
    5/29/14 3:05:52.689 PM apsd[61]: Unrecognized leaf certificate
    5/29/14 3:05:55.561 PM com.apple.backupd[220]: Network destination already mounted at: /Volumes/TimeMachine
    5/29/14 3:06:44.339 PM mds[37]: (Warning) Volume: vsd:0x7fcffb82d600 Open failed.  failureCount:6 {
        DisabledRecycleCount = 6;
    5/29/14 3:06:52.608 PM com.apple.backupd[220]: Failed to eject volume /Volumes/TimeMachine (FSVolumeRefNum: -106; status: -47; dissenting pid: 0)
    5/29/14 3:06:52.609 PM com.apple.backupd[220]: Giving up after 3 retries.
    5/29/14 3:06:52.814 PM com.apple.backupd[220]: Backup failed with error 21: 21
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    Time Machine cannot complete backup to MyBookLiveDuo
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    In the console I see the following messages
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    5/29/14 3:02:47.125 PM com.apple.backupd[220]: Waiting 60 seconds and trying again.
    5/29/14 3:03:22.547 PM spindump[427]: Saved hang report for Disk Utility version 13 (517) to /Library/Logs/DiagnosticReports/Disk Utility_2014-05-29-150322_Family-iMac.hang
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    5/29/14 3:03:53.026 PM com.apple.backupd[220]: Network destination already mounted at: /Volumes/TimeMachine
    5/29/14 3:04:49.260 PM com.apple.backupd[220]: Failed to eject volume /Volumes/TimeMachine (FSVolumeRefNum: -106; status: -47; dissenting pid: 0)
    5/29/14 3:04:49.261 PM com.apple.backupd[220]: Waiting 60 seconds and trying again.
    5/29/14 3:05:32.882 PM mds[37]: (Normal) Volume: volume:0x7fcffb89d400 ********** Bootstrapped Creating a default store:0 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/TimeMachine
    5/29/14 3:05:52.689 PM apsd[61]: Unrecognized leaf certificate
    5/29/14 3:05:55.561 PM com.apple.backupd[220]: Network destination already mounted at: /Volumes/TimeMachine
    5/29/14 3:06:44.339 PM mds[37]: (Warning) Volume: vsd:0x7fcffb82d600 Open failed.  failureCount:6 {
        DisabledRecycleCount = 6;
    5/29/14 3:06:52.608 PM com.apple.backupd[220]: Failed to eject volume /Volumes/TimeMachine (FSVolumeRefNum: -106; status: -47; dissenting pid: 0)
    5/29/14 3:06:52.609 PM com.apple.backupd[220]: Giving up after 3 retries.
    5/29/14 3:06:52.814 PM com.apple.backupd[220]: Backup failed with error 21: 21
    5/29/14 3:07:12.831 PM com.apple.backupd[220]: Failed to eject volume /Volumes/TimeMachine (FSVolumeRefNum: -106; status: -47; dissenting pid: 0)
    Ha anyone seen this problem and been able to resolve it.
    Thanks!

  • My time capsule cannot complete a backup

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  • Time Machine cannot complete backup

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    ☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. Don't post more than is requested.
    Please don't indiscriminately dump thousands of lines from the log into this discussion.
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  • Time machine cannot complete backups - please help

    I hope somebody can help me - my Time Machine has been unable to complete backups for about six weeks or so.
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    Node requires deep traversal:/Users/macbookowner/Pictures/iPhoto Library reason:kFSEDBEventFlagContainsChanges|kFSEDBEventFlagMustScanSubDirs|kFSEDBEven tFlagReasonFoundInDeepTraversal|kFSEDBEventFlagReasonMissedReservation|
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    Error: (-8088) SrcErr:NO Copying /Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.0.0/VersionCueUI.framework/Versions/Current to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-10-125404.inProgress/FDAAD4E0-7030-4317-925F-63C9D273908B/Macin tosh HD/Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.0.0/VersionCueUI.framework/Versions
    Error: (-36) SrcErr:YES Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to (null)
    Error: (-36) SrcErr:NO Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-10-125404.inProgress/FDAAD4E0-7030-4317-925F-63C9D273908B/Macin tosh HD/Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012
    Stopping backup.
    Error: (-8062) SrcErr:NO Copying /Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012/IMG_2772.MOV to /Volumes/Time Machine/Backups.backupdb/Debs' Macbook/2012-10-10-125404.inProgress/FDAAD4E0-7030-4317-925F-63C9D273908B/Macin tosh HD/Users/macbookowner/Pictures/iPhoto Library/Originals/2012/30 Sep 2012
    Copied 20247 files (72.6 GB) from volume Macintosh HD.
    Copy stage failed with error:11
    Backup failed with error: 11
    I have no idea what to do.
    Can anybody help? Thankyou so much

    A clone is an exact bootable copy of your Hard Drive.
    Get carbon copy cloner to make an exact copy of your old HD to the New one...
    http://www.bombich.com/software/ccc.html
    Or SuperDuper...
    http://www.shirt-pocket.com/SuperDuper/
    Or the most expensive one & my favorite, Tri-Backup...
    http://www.tri-edre.com/english/tribackup.html
    How to format your disks...
    http://www.kenstone.net/fcp_homepage/partitioning_tiger.html
    (To Install OSX on an IntelMac the Drive it needs the GUID Partitioning scheme mentioned at the bottom.)
    Thanks to Pondini, Formatting,  Partitioning, Verifying,  and  Repairing  Disks...
    http://Pondini.org/OSX/DU.html

  • Time machine cannot complete backup  sparse bundle already in use

    I'm getting an error message: time machine unable to complete backup, sparse bundle already in use?
    Please advise, I need to find the "yellow brick road", guess it wouldn't be cool for a guy to click red slipper heels together?
    Help? Much appreciated....
    Macmanusider

    What constructive purpose do these smart mouth answere provide? I have been through the "more like this" discussions and the mostly have answers referring you to  "more like this". The troubleshooting links refer to old and outdated systems. After all these years, doesn't anyone have an intellrgent suggestion? Is there any way to make the Time Machine backups dependible? It's not worth the trouble to have to reconnect by USB, reboot the time machine, etc. every couple of weeks.

  • Time Machine Cannot complete backup: disk image already in use!?

    I successfully backed up my Powerbook wirelessly a first time with Time Capsule. Then when it try to back up again, I got an error message saying that the "Backup disk image /Volume/Data-1/Power Book.sparsebundle" is already in use!!!??? Can anyone help? Thanks

    See # C 12 in Pondini's excellent support document....Time Machine - Troubleshooting
    http://pondini.org/TM/Troubleshooting.html

  • HT3728 My Time Machine tells me it cannot complete the backup to my Time Capsule because the backup disk image sparsebundle is already in use.

    The 2GB hard drive on my iMac failed and has just been replaced under warranty.
    When I got it back I restored my Time Capsule and started back ups of the iMac and the MacBook Pro.
    Now 2 days later it is telling me that  Time Machine couldnt complete the back up to my Time Capsule as the backup disc image sparsebundle is already in use. It is saying this for both machines which presumably means a problem within the Time Capsule.
    What does this mean and what should I do about it?

    See # C12 in Time Machine --- Troubleshooting
    http://pondini.org/TM/Troubleshooting.html

  • HT3275 How do I correct this problem: "Time Machine couldn't complete the backup to "Robert's Airport Time Capsule."  The backup disk image "/Volumes/Data/Robert's iMac.sparsebundle" is already in use.

    How do I correct the following problem?
    "Time Machine couldn't complete the backup to "Robert's Airport Time Capsule".
    The backup disk image "/Volumes/Data/Robert's iMac.sparsebundle" is already in use.

    xor. wrote:
    I switched off the TM  for 10 seconds and my laptop still complains about the backup image ...  is in use.
    Some ideas?
    There is some more details here.
    C12 http://pondini.org/TM/Troubleshooting.html
    Tell us more if you cannot get it working.

  • Time Machine not completing backup to Time Capsule

    MY OS: 10.8.2
    My backups to the Time Capsule are interrupted with this message:
    Time Machine couldn't complete the backup to xxxxx's Time Capsule.
    The backup disk image "/Volumes/xxxx's Data/My MacBook Pro (2).sparsebundle" could not be accessed (error -1).
    Can someone tell me what I can do to fix this?
    Thanks

    http://pondini.org/TM/C17.html

  • HT3275 My Time Machine cannot complete a backup.

    My Time Machine cannot complete a backup.  The error message reads "The backup disk image "/Volumes/Brad Blocksidge's Time Caps/Macintosh.sparsebundle" is already in use.  Suggestions???

    Most common error reported here.. absolutely stock standard what you expect with Mountain Lion.
    Restart the TC will fix 98% of them..
    Pull out the power cord.. count to 10.. plug in the power cord.
    Check the info here for further info.
    C12
    http://pondini.org/TM/Troubleshooting.html

  • HT3275 Time machine cannot complete my backup

    Time machine cannot complete my backup because 'an error occurred while creating the backup folder'.  How do I solve this problem?

    Failed again this morning.  I checked my logs and one thing it showed was, "Error: (-50) Creating directory..."  I saw this...
    ssls6
    Re: Time Machine Issue-Unable to complete backup. An error occurred while creating the backup folder. 
    Jan 29, 2012 10:42 AM (in response to HMR529)
    one thing you can try
    Open system prefs and go to spotlight, in the privacy section add your Macintosh HD and any other drives you back up.  Give it a few seconds then remove your Macintosh HD and any other drives you added.  Close system preferences.  Watch the spotlight symbol on the top menu bar "looks like a magnifying glass".  It should have a dot in it as in is indexing all your drives again.  When the indexing is over (it can take a long time of your drive is big) now try to create a new backup with time machine...."
    As usual, it's gonna take a couple days to see if it works.  I'll let y'all know...and y'all should try it also, and let us know.

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