HT201559 I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.
I have tried to reset and restart my iPod touch but it remains stuck at the apple logo and turns off. The iPod is not responsive when i connect it to my computer or wall charger.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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when i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you
hi
... i have a similar problem
but just with the sleep botton.
fist use your adapter with other iphone/itouch ... is posible itś the problem
second .. let your phone charging
...normally if we conect our phone ... after some minuts it's put on.
after 2 hours ... trate to use it ... if after it your phone continue same... could be qaa electrical/physic problem
please if you have a guaranty use it.
im sorry but my english is terrible. -
The phone has been fully charged, software OS 8.1.1 lots of storage and fully operational. Any ideas.
I understand what you are trying to say, but the device is not fully operational, or you wouldn't be here. Does the device go to logo, then turn off, then go to logo again? If not, then you need to first try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. If that does not help, then restore from backup. If the restore from backup is not successful, then restore as new, not from a backup. If the restore from new is not successful, then make an appointment at the Genius Bar of the nearest Apple store or Authorized Apple Service provider, depending on your location and have the hardware checked. You might also want to take a look at this link and see if your iPhone 5 qualifies for the battery replacement program. https://www.apple.com/support/iphone5-battery/ Go to that site and enter your serial number. If you have trouble restoring, see this support document. If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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I am not touching it at all, the phone is just powering itself up until it shows the apple logo on the screen, then it turns itself off, and repeats.
I have the same prob
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Iphone 5 froze on the apple logo then turned off and won't turn back on.
Also for the first 15 minutes it was OFF, it was overheating. Kept getting hotter and hotter until it stopped and cooled back down. I have tried turning it back on, restarting it, plugging it into my computer, charging it with an outlet.
I turned it off in the first place because I wasn't receiving any reception. please help. I am traveling indefinitely in Indonesia and can't just go walk into an Apple store.
I have not updated to the latest software because the internet here is too slow to do so.
thanks in advanceHi Hold both buttons down for 50 Seconds Maybe it's a Battery or Hardware fault Make an Appointment at Apple Store. Cheers Brian
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I dont know how to restore it. I push the buttoms to restore it, but doesnt work because is in an infinite loop...
Which generation iPod Nano is this? How old is it? It could have a worn out battery. You can make a Genius Bar appointment at your nearest Apple Store to have it checked.
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I have had trim enabled but it seems for better security Apple want it turned off in Yosemite
Hi I have a Macbook pro Early 2011 with 8gb of ram and a 126gb ssd and I have just upgraded to Yosemite. The first login to Yosemite I got a message saying Tim enabler was not active & then I realised that my version did not run on the latest version of OSX. A quick Google search I came across this article http://www.cindori.org/status-of-trim-enabler-in-yosemite/ could anyone give any advice on weather my sandisk SSD (ww.amazon.co.uk/SanDisk-128-Inch-Internal-SDSSDP-128G-G25/dp/B007ZW2LY4/ref=sr _1_5?ie=UTF8&qid=1413742364&sr=8-5&keywords=sandisk+ssd) will run ok without trim since I installed it, I have had trim enabled and it has been fine but it seems for better security apple want it turned off in Yosemite and I don't what the best thing to do is.
Thanks
<Re-Titled By Host>Take your iPhone to an Apple Store or authorized service center in the country where you purchased the iPhone and they will look at it and replace it under warranty if applicable.
If you cannot take it person contact them to determine how to send them your phone.
You can't expect them to replace your iPhone without first examining it. -
I tried to reset my iphone 5 from the phone and not a computer. I have had a blank screen with the apple logo and a full progress bar. I can not get my phone to restart. What can I do?
Sorry i meant iOs5 to ios 5.0.1
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hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success anyone got any idears?
Try here:
iOS: Not responding or does not turn on -
PLEASE HELP my iphone 4s is frozen on the apple logo and my lock button is broken so i cannot reboot. Ive tried plugging in to charger and computer onto itunes but neither have worked..:(
You have to make an appointment with the genius bar at your local Apple Store for an evaluation.
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My ipad has a black screen and the apple logo and won't do anything else. I have tried to reset to no avail.
Try and force iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times. -
For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free
If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge. If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars. -
Says it all in the title. My 3rd Gen is stuck on the apple logo and with no computer or iTunes how am I to fix it? I'm in some money troubles at the moment and I dont have that many resources available to fix my beloved iPod. I have tried resetting but it comes back to the logo and then it dies of battery.
Any suggestions?If you have an Apple Store, near you, make an appointment to take it to them. If it's not a hardware failure, they may be able to help.
Regards. -
So, after my iPod touch died, i plugged it into the computer to try and charge it, and now it keeps changing between the charging screen, the apple logo, and a blank black screen, still hasn't charged, and its been plugged in for almost an hour now
See the not-charging topic of:
iPod touch: Hardware troubleshooting
Have you tried another cable?
Another charging source? Does iTunes see the iPod when you connect to your computer?
Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, foreign material and cracked or broken plastic.
- An appointment at the Genius Bar of an Apple store might be in order -
I restated my computer and the apple logo and processing bar came up and it loaded half way then stopped and has been sruck like that for a few hours and I don't know how to fix it? I really need to use my computer because I have a big test and all my information is on there
OS X 10.9 Mavericks/ 10.10 Yosemite
1. Repair Disk http://support.apple.com/kb/PH5836
2. Reset PRAM: http://support.apple.com/kb/PH14222
Best.
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