HT201602 Do you have to point the Apple Remote at the infrared sensor whilst using the remote?

As in it works wireless? I use HDMI to the TV to watch films etc. and would rather point at the television than the iMac located behind me to control content. Thinking of buying one, wont bother otherwise.
Unless there's a wireless device that can be plugged into a USB port on the iMac and receive infrared entries wirelessly from an IR receiver located under the television.. Thanks

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Thank you. Save or print this page for your records. We'll also send you an email confirmation. Case ID: 421912520 You have chosen to call Apple later. When you're ready, call the phone number below during business hours and refer to your Case ID for fas

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Onechai John
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They already have your number and/or email address and maybe have sold it several times already to others as well. They also use number generators - software that will automatically create them - some work and some don't, they don't care, they send out millions and a few will fall for it and send them money. The only way to "hide" would be to change both and your password, but then it would happen again at some point.

Can you have more than one apple id under the same account

can you have more than one apple id under the same account

Stop using the same Apple ID for iMessage on these devices. Go to Settings>Messages>Send & Receive (Receive At in iOS 5), tap the ID shown, sign out, then sign back in using a unique ID for each device. (Or, just sign out and stop using your Apple ID for iMessage.)

I have a regular service that cleans up my computer. We have had to remove the latest version three times because of compatibility issues. To report issues you have to download the latest version which appears to be the problem.

Mozilla sometimes goes a head and loads the new version and we do not get it in time. We may switch to Explorer to avoid continuing problems. Contact iYogi or McAfee for clearer explaination.

If the light will not turn on the TC is dead. No matter that the hard disk is running.. it should only run at start up or when it is accessed not constantly.. that means the board in the TC has failed. Apple do not repair them.. They will replace it under warranty or applecare.
If you have gone over the 12month warranty it will still be covered if you have applecare on any computer or an Apple TV. In fact the cost of the apple TV plus apple care is still cheaper than buying a new TC.. so it is a route some people are taking.. certainly depends.. in some places like Europe or Australia now, there is a recognition that statutory warranty must be longer on a product that is premium to the market. 12months is not good enough. Apple will sometimes listen.
They might be fixable but I do not know how.

You can not update this software since you have not owned the major version of this software.??

I have recently been having issues signing into my Apple ID and decided to go in and update my email and change my password.
Since changing my email and password I have been unable to update any of my apps. I receive this error message when trying to update, "You can not update this software since you have not owned the major version of this software."
I have looked into other forums and communities for a solution to this issue but from what I have read iTunes/Apple has yet to figure out a solution.
I have also read that the cause of this issue can be linked to two things.
One, is if you have multiple accounts on one computer. I only have one iTunes account/ Apple ID on this computer. This is my personal laptop and no one else has ever loaded on another account.
The second cause is linked to the country to which the apps were downloaded in. My computer and Apple ID were both created in the US, however 9 months ago I moved to New Zealand on a one year work holiday visa. Since living in New Zealand for the past 9 months I have been buying and updating apps, it wasn't until today when I received this error message.
I would really like to find a solution to this problem, but at the very least I would like to know what exactly caused this issue so that others may hopefully steer clear.
Any help would be much appreciated!
Cheers.

I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

Can not update since you have not owned the major version of software.

The forums have multiple posts regarding the error "You can not update this software since you have not owned the major version of this software."
Apple's solution is to archive the message without any comment or solution. Some people mention that Apple does not want people to have multiple accounts. We have multiple devices, why would we not have multiple accounts. I do not want all of my sons games on my phone. Could someone please offer a solution without deleting my post like last time.

Is this article of any help http://support.apple.com/kb/ht1495 ?
No idea why this has appeared three times
Message was edited by: King_Penguin

My iphoto library won't resume update. When I go to app storYou cannot update this software since you have not owned the major version of this software.

I tried to update my photo library a week ago, but I stopped it. Now that I wanted to resume updating, it says in the app store "You cannot update this software since you have not owned the major version of this software." WHAT DO I DO??

I already fixed mine, i used my other apple id to resume its update

Is it true if you have a mobleme account apple will send you a copy of osx snow leopard 10.6

is it true if you have a mobileme account apple will send you a free copy of snow leopard 10.6?

If you are currently a MobileMe subscriber or were a subscriber and have switched to iCloud, you can get a free copy of Snow Leopard to help with the upgrade to Lion now or Mountain Lion this summer. Visit this link for Free Snow Leopard. Sign in with your MobileMe ID and password.

Is it possible to change just the ram on the motherboard (G5) or do you have to change the motherboard?

Is it possible to change just the ram on the motherboard (G5) or do you have to change the whole motherboard?

I do understand that... but this is the problem - The computer freezes when it is put to sleep (and sometimes more frequently). Apple told me that it could be three things: ram, hard drive or the motherboard. - take the ram out and then put the computer to sleep, if it still freezes than it is one of the other two and not the ram. They told me that there is ram on the motherboard. So I tried that and the computer wouldn't even boot up. So I thought the problem is the motherboard and possibly the ram on the motherboard. I really have no idea what I am doing, I just don't want to have to throw a $3,500 (when new) computer away.
Thanks!

HT3209 If you buy a movie on the IPad in HD(720p) are you able to download in 1080p resolution? Or do you have to buy the 1080p or is there even such a thing?

If you buy a movie on the IPad in HD(720p) are you able to download in 1080p resolution? Or do you have to buy the 1080p or is there even such a thing?

As far as I can tell, yes. I purchased an HD movie on my old Apple TV 2 (720p) and just upgraded to the Apple TV 3 (1080p) and it displays 1080p on the info sheet and plays in that quality, so I have a feeling the same should go for you with your iPad.

HT2404 When I try to download free updates for apps, I've suddenly started getting an error message saying: You cannot update this software since you have not owned the major version of this software." But I do own the apps. And I haven't changed my ID

When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
And I don't have multiple Apple IDs.
What can I do?
Any advice much appreciated

This can occur if you bought the machine used and iLife was reinstalled with another AppleID.
This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others.

How do I restore my passcode (not password) in my iphone5s. It's the one that is asked whenever you have to unlock the phone. I got used to having my thumb mark open it that I forgot it after my phone got recharged after it drained out.

how do I get my passcode (not password) in my iphone5s sent to me via email. It's the one that is asked whenever you have to unlock the phone. I got used to having my thumb mark open it that I forgot it after my phone got recharged after it drained out. Apparently, the fingerprint won't do after the phone was drained and recharged again. The passcode has to be typed in. I don't usually allow my phone to drain out except this one time on a long trip. Hence I forgot my passcode and I prefer it being sent to me via my registered email. I know that if you enter it several times, the phone gets locked out over certain periods from 1 minute to 60 minutes so I don't want to take that risk. Any suggestions?

First, this is a user-to-user technical support forum, not a way to communicate with Apple.
That aside, no one can email your passcode to you because no one (not even Apple) knows it. The passcode exists in only one place - on the phone. You will have to restore the phone using the computer that you regularly sync it to. This will reinstall iOS, remove the passcode, and restore your most recent backup.
Edit:
See: iOS: Forgotten passcode or device disabled after entering wrong passcode for more details

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Installed 11.0.3 today. Tried to update apps. iTunes response was, "You can not update this software since you have not owned the major version of this software." I REALLY don't understand. I paid for MANY applications and stole or borrowed NOTHING.

Hi 969Polyglot969,
You may want to report an issue with the affected apps using the instructions in this article:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
I hope this helps!
- Ari

Had to change my password, than i can not update the software since you have not owned the jajor version of this software. What does this mean?

I could not log into itunes because it said need correct password. So i changed my password and not i can not update my apps. It is like i set up a different account. the message i receive now is " can not update this software since you have not owned the major version of this software" I do not know what to do. please help.

I already fixed mine, i used my other apple id to resume its update

Try to update my mac and iphone apps but there is massage , you cannot update this software since you have not owned the major version of this software,

try to update my mac and iphone apps but there is massage erre , you cannot update this software since you have not owned the major version of this software,

I already fixed mine, i used my other apple id to resume its update

HT201602 Do you have to point the Apple Remote at the infrared sensor whilst using the remote?

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