HT201609 keychain not saving passwords

Two days ago I called apple about an issue with my Iphone 5s. I was instructed to rest my network settings which I did. Now everytime I boot up or restart my machine I am asked to enter the passcode for the router. Additionally keychain isn't saving this password or any of my mail passwords nor my Apple ID password. I tried changing them but keychain still isn't saving the passwords. I've spent over 3 hours on the phone with Apple Tech support to no avail. The senior advisor I spoke to said he's never seen this problem before? So does that mean my problem isn't real or doesn't exist? There MUST be a solution. Please help. Now my Iphone and Macbook aren't working correctly.
Gabriella Jean Antoinette

Back up all data before proceeding.
Launch the Keychain Access application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Select the login keychain from the list on the left side of the Keychain Access window. If your default keychain has a different name, select that.
If the lock icon in the top left corner of the window shows that the keychain is locked, click to unlock it. You'll be prompted for the keychain password, which is the same as your login password, unless you've changed it.
Right-click or control-click the login entry in the list. From the menu that pops up, select
          Change Settings for Keychain "login"
In the sheet that opens, uncheck both boxes, if not already unchecked.
From the menu bar, select
          Keychain Access ▹ Preferences... ▹ First Aid
There are four checkboxes in the window that opens. Check all of them. if they're not already checked. Close the window.
Select
          Keychain Access ▹ Keychain First Aid
from the menu bar and repair the keychain. Quit Keychain Access.
If you use iCloud Keychain, open the iCloud preference pane and uncheck the Keychain box. You'll be prompted to delete the local iCloud keychain. Confirm. Then re-check the box. Follow one of the procedures described in this support article to set up iCloud Keychain on an additional device.

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Keychain not saving passwords when told to do so

Lately I've been getting frustrated with my keychain. When I enter passwords, I check the box asking to remember the password in my keychain. Some passwords just won't stick, specifically my gmail password in mail and my mobile me password in iChat.
I've tried resetting my keychain and the problem persists. Any suggestions?
FYI: I was syncing keychains through mobile me between my MacBook Pro (which has the problem) and my iMac (which has never had this problem), but I turned off syncing thinking that was the issue. It wasn't.

I had this exact problem today. Mail.app was repeatedly asking me for passwords that it should have remembered. Another symptom was that when I ran Keychain Access.app, found the password for the email account, opened it and tried to "Show Password", it wouldn't let me. Then check box would briefly check then uncheck and it never prompted me for my password.
Other forum posts suggested that I needed to run Keychain First Aid in Keychain Access.app. I tried that but it found no problems. Another post suggested something about disk permission issues.
I noticed that ~/Library had 0700 permissions. In a terminal window I did: chmod +r ~/Library, then reran the Keychain First Aid. This time it found some problems, fixed them and everything started working again. I didn't want to leave the permissions on ~/Library too permissive so returned them to 0700 then ran Disk Utility repair disk permissions. It found a bunch of problems including something about ~/Library (although even after fixing then the permissions were 0700 so I don't know what it fixed).
Anyway I think the quickest fix is to:
1) Repair permissions using Disk Utility.app
2) run Keychain First Aid in Keychain Access.app
So give that a try and post back to let us know how it went.

Keychain not saving passwords

My keychains for some reason aren't saving. I'm not sure what to do.

Keychain Access (/Library/Utilities), Keychain First Aid, and verify/repair the keychains.

Windows mail not saving passwords

We have windows vista business. It's not saving passwords for email accounts. I tried disabling avg and online armor but the same things happens. I tried entering the passwords in tools>accounts>(account)>properties>servers but it doesn't save
it.

Post your problem here to get a better assistance:
http://answers.microsoft.com/en-us/outlook_com/forum
S.Sengupta, Windows Entertainment and Connected Home MVP

Mail Not Saving Passwords

OK...here's my system config: MacBook Pro, 17" (MacBookPro2,1), OS X 10.4.10 (8R2232). So running the latest version of Mail.
Please note that my Jabber account in iChat is exibiting this exact behavior.
Basically, every time I start mail, it asks me for the password for each of my mail accounts. This has happened before, so at first, I thought nothing of it. Then, when I realized that it was every single time, I looked in prefs and realized that the password field was blank for each account. So, doing what I thought made sense, I went through each account, added the password, and saved it.
Then, the next time I launched mail, it did the sam thing: asked me for the password for each account. I looked, and low and behold, the fields were blank again. So, I added the password to one, saved it, then clicked on it again, and yes, again, it was blank. So basically, Mail is not saving the passwords to my accounts. All other information can be changed and it will save properly.
I went to Keychain Access and did a repair on the Keychain, and it fixed nothing. Is this a Keychain corruption? Do I have to delete my entire Keychain to fix this problem?
Help!

Post your problem here to get a better assistance:
http://answers.microsoft.com/en-us/outlook_com/forum
S.Sengupta, Windows Entertainment and Connected Home MVP

The Mail account is not saving password

Ok so i have done all the things that the Help suggests.
When I want to save a password of my Mail account into password, I click Save to keychain...but it doesn't.
I've checked to make sure the settings for the Keychain are not blocking the 'save' etc.
So when i go to get mail on my different accounts..it constantly asks for the password.
Wierd thing is that the MobileMe one IS saved...this is a new MBA (Jan)
Any Suggestions...
Regards
G

Hello
Glad to see you are using the Help menu, it's great for 'how to' but perhaps this is a troubleshooting issue.
You say it doesn't save the password in keychain, you can verify this. Open Mail and Keychain Access (found in /Applications/Utilities) have both windows open side by side, take note of the number of items stored in the keychain before you apply my next steps. When mail prompts for a password enter gibberish and you should now see that keychain holds one more item. If this is the case Keychain is working in this respect.
Next verify your keychains, 6 short steps.
Then try Mail again with the correct password.
Interestingly, you said that Mail in other user accounts exhibit the same issue. I suggest creating a new user account and check in a new account then to double check as I can not account for those other accounts already created on your mac.
If the issue in the new user account persists then you should see if you can login using the same password using webmail (Safari or another browser of your choice). If you can login then the password must be correct. If you don't know the URL for the equivalent email account then call your email provider or provide details and I will see if I can find it, google is my friend, and yours
If you can login using a browser then consider these follow-up articles to troubleshooting Mail in general as it is not a password issue.
One question, is this issue isolated to just one email account, do other email accounts work as expected in Mail? If you only have one email account then it's an irrelevant question on my part but I should ask.
This is a very good article. http://support.apple.com/kb/TS3276
Use this page to determine if your email settings are correct, http://www.apple.com/support/macosx/mailassistant/ I doubt this is needed as per the symptoms.
Connection Doctor, built into Mail can reveal a lot, use this as a last resort in this case to report where red lights appear. http://docs.info.apple.com/article.html?path=Mail/3.0/en/10018.html
Kind Regards

Powerpivot 2012 on Excel 2010 - External Data connections not saving passwords, having to re-enter password EVERYTIME I refresh data

Hey Guys,
Using Excel 2010 with latest version of Powerpivot 2012 available 11.1.3129.0
For my SQL Server Data connections in Powerpivot I DO NOT have any issue, when clicking refresh it never asks me to enter a password and uses my Windows AD info.
However, for my plethora of other external data connections (Informix, Oracle, Etc...) that I would like to have fluid use within Powerpivot, big problems.
Lets start with Oracle. Below is a screenshot of my connection tab within Powerpivot.
So as you can see, all the details are entered and Allow Saving Password is selected. Now I will close out of Powerpivot and Excel completely and re-open. I will navigate to the Powerpivot tab
and select Powerpivot Window. And then will select to "Refresh All" and am quickly prompted with the "Data Source Credentials" window to re-enter my data source password, again.
What I have already tried. The above method for starters in which I use a connection string under Table Import Wizard --> Others (OLEDB/ODBC)... I found it the least annoying route, although
still have to re-enter password everytime, which is what I hope this forum can help with.
I also have tried doing a direct Oracle connection in Table Import Wizard but also does not eliminate my #1 problem.
I have also created an ODC file to try and use that with stored credentials within the file, also still asks for password each and everytime.
The same thing happens with my other data connections to Informix and DB2. So any help and/or suggestions anyone has would be great. I also cant upload these powerpivots to our powerpivot gallery
on SharePoint 2010, I have a sneaking suspicion it is due to the version of powerpivot I am currently using.
Thanks

Hi there,
My company is not using Excel 2013, only 2010. So that is what I have to work with. From what I have read this is a huge hole in the Powerpivot 2012 framework and is extremely frustrating. This seems so basic and simple and like something everyone using
this product would use, and yet it still doesnt work.
Great feedback. Connect is the right place for this feedback on 2010 as well. Thanks!
Ed Price, Power BI & SQL Server Customer Program Manager (Blog,
Small Basic,
Wiki Ninjas,
Wiki)
Answer an interesting question?
Create a wiki article about it!

Firefox not saving passwords - Mac Pro

Hi.
I recently had to reinstall my bootdrive and software. Since then Firefox will not save my passwords. I am using a Mac Pro OS 10.6.8,
Firefox is 33.1.1. I thought it was firefox, so I tried Safari and Chrome - same problem. My preferences are set to "Remember passwords for sites". There are no exceptions listed. There are no saved passwords listed either. Under Privacy > History. "Remember history"
I would appreciate any suggestions.
Thank you in advance.
Brian

Make sure that you do not run Firefox in permanent Private Browsing mode (Never remember history;Use custom settings for history -> Always use Private Browsing mode).
*https://support.mozilla.org/kb/Private+Browsing
It is possible that there is a problem with the key3.db file and the logins.json (signons.sqlite) file that store the encrypted names and passwords in Firefox.
You can rename the key3.db file (key3.db.old) and logins.json file (logins.json.old) and a possible signons.sqlite file (signons.sqlite.old) or move them to another folder to make it possible to undo the action.
You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.
If that has worked then you can remove the renamed files that are no longer needed.
Otherwise you can rename the files to their previous names (key3.db and logins.json).
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Safari/KeyChain Not Saving Yahoo Mail Login/Password information?

I have a MacBook Pro laptop, Mac OSX Version 10.6.8 and Safari browser Version 5.1.7 Snow Leopard. The problem is ... I recently changed my passwords on my Yahoo Mail accounts.   Safari will not prompt to save my login information for Yahoo Mail. It works with other web sites and worked with yahoo mail before I changed passwords.
My attempts to correct the problem have been unsuccessful. I have tried the following:
1. Ran Updates
2. Clicked on Safari > opened Preferences >clicked Auto-Fill all 3 boxes checked
3. Finder >Applications > utilities > KeyChain     I found Yahoo mail and removed the old ones.
4. With KeyChain open > Clicked KeyChain Access > Clicked KeyChain First Aid and Verify    No problems found
5. KeyChain Access> File > New Password Item> Typed in KeyChain item Name as https://login.yahoo.com and tried mail.yahoo.com typed in Information and saved.
I have checked the apple sites, the only thing I have found is what I did in #2. the boxes were already checked.
May be I am missing the obvious here. If there is a solution I would appreciate the help. ?

I'm having the exact same issue with Yahoo only on my iMac after changing the password. I've been trying to fix it since yesterday, and yes I'm updated. I also tried several fixes for the trojan. Not luck for me yet.
Corrections Completed for Safari 5.1.7:
1- verified all updates completed
2- deleted cookies for everything
3- deleted keychain access for yahoo account. Interesting is that after deleting cookies and keychain, the username and old password keep populating but it hasn't stored the new password because I never received the prompt to store.

Safari not saving passwords in keychain

All of a sudden Safari stopped saving my usernames and passwords. It asks, and I say yes. But it doesn't save anything. HELP!

Launch Keychain Access in /Applications/Utilities/, select Keychain First Aid, and repair the login.keychain. Details in KA's help files.

Gmail account on 10.7 / Mail 5 not saving password in Keychain

This is truly annoying. Every time I launch Mail (5) I am prompted for my Gmail password. If I try to save the password to the Keychain, it will fail. If I don't save it, it will work. I tried deleting the account and recreating in fresh on my MacBook. No effect. So, is this a Keychain or Mail issue, or both? (The password works absolutely fine on my Imac running Mail (4) under Snow Leopard.) Thanks, all!

I sorted it out myself. There was only a Keychain for the System but not the user account. Now there is and it works...

ICloud keychain not saving updated password.

Hi All. Hoping for some insite here.
iCloud key chain seemed to be working fine for me until I started updating my password and using the pasword generator to change them.
First it takes updating a password on anyone of thie sites that I use two tries to sucessfully save. Then by the next day (maybe even sooner) that keychain just changes them back to tthe original. This id kind of a nighmare because 1. its incredibly annying that it does that and is not working correctly and 2. I've went throught the painstaking process of going into settings, copying the password and inputting into all my respected apps on my iOS device. No keychain has reverted back and I dont know what the encypted passwords were. I have to go to all the site and update passwords again to just have this happen over and over. I cant access any of my accounts.
Any ideas?
Thanks,
G

How do I know if I am set up as a Admin User?
The only thing in my keychain is certificates, public keys and network passwords.
Thanks for your help!

Firefox 3.6.15 Windows 7 not saving passwords

When I enter a user name and a password, just as I did a moment ago to create my login for this forum, the information is not being saved by Firefox. The pop-up bar appears with the three buttons, Remember, Never for this Site and Not Now. However, clicking on Remember does nothing and the bar stays on my screen. If I recall, this bar used to go away after saving the password. I am using the latest version of Firefox (3.6.15) . What is new is this computer and the Windows 7 operating system. I am not really interested in a work-around, but instead why Firefox is not working correctly. I have read numerous articles and posts, but most of them are older and I suspect don't take into account the Windows 7 (with SP1 applied) issue.

I have no passwords stored yet as this is a brand new installation of Firefox, on this brand new computer running Windows 7.
When I try to save a password, nothing happens! That is the problem.
When the "Do you want Firefox to remember the password...." dialog box shows me 3 action buttons, none of them respond to clicking on them. Consequently, the passwords are not being saved.

Not saving password or username. three days ago it did know I have to enter even thou it ask if I would like it saved

Left last Weds for vacation, came home Sun and the username and password saving is gone. Have checked tools security password and it is checked to save.
Need help with restoring this option

Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox?
There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page.<br />
The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server.<br />
If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you need to sign in once again.
* http://kb.mozillazine.org/Cookies
* http://kb.mozillazine.org/Websites_report_cookies_are_disabled (Other Solutions)
If Firefox doesn't offer to store passwords in the Password Manager then check that you aren't running Firefox in Private Browsing mode.
* https://support.mozilla.com/kb/Private+Browsing

ITunes not saving password

Since iTunes 9 it doesn't save the password on iPhone or pc. Please advise.

Since upgrading to OS 3.1 my iPhone 3G is prompting me for my Apple ID password a couple of times per day (pops up message to enter password for iTunes Store)even though is is saved in the Store Settings as the password saved and I've re-entered them a couple of times just incase they got scrambled or something. Seems almost like the iPhone isn't check to see if a password is there.
I did look at the article provided by Jason L, but it doesn't seem to be relevant in my case as my iTunes seems to be fine and it's just an iPhone password issue.
Note: I've been reluctant to do a full restore or anything like that, because of all the reports of people have their phones stop receiving calls etc after doing the OS 3.1 update. Thankfully that hasn't happened to me. lol... if anything my issues with losing reception and not being able to get it back seem to have been fixed since the 3.1 upgrade and I'd been having those since pre OS 3.0...
Anyway any suggestions on how to fix the issue would be greatly appreciated.

HT201609 keychain not saving passwords

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