HT201611 3mb speed and 15hrs to download iTunes standard def movie???
hey all,
we can watch neflix, stream movies, YouTube etc but a recent rental from iTunes of a standard def movie alternates between from 8 to 26hrs to download, movie is only 120mins long?
Anyone else have this really poor experience?
Hey vintageboho,
I see that you may be disappointed in your download times from the iTunes Store. Here is an article for you that should be able to help you address this:
For reference, here are some examples of download times for various media types. Your download times may vary. If you want to know your speed specifics, your Internet Service Provider (ISP) can help you determine your download speed, or you can use CNET's Bandwidth Meter.
iTunes Store: Download times will vary - Apple Support
https://support.apple.com/en-us/HT201587
Thanks for coming to the Apple Support Communities!
Regards,
Braden
Similar Messages
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My iTunes won't update on my computer. I have windows vista. I can open up itunes and when I click on "check for updates" it asks if I want to download iTunes version 11.1.5 and I click "Download iTunes" but then nothing happens. Sometimes uptop the loading bar will appear but for only a split second. I have tried restarting, shutting down, I cannot figure out why it won't download. What's happening and how do I fix it?
Try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
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I bought a new ASUS computer and can't download itunes. I keep getting an error 2 message and to uninstall itunes and reinstall it. I've done this three times and it doesn't correct the problem. Also, says I need apple support to run it. Don't know what to do since my family has four iphones we'd like to sync.
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Disabling McAfee didn't help, but I found something that did. There's a web site that has all the older versions of the iTunes software. I tried the one at the top of the list and all went as it should. We're up and running now,
albeit with slightly outdated software.
Thanks,
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I have windows 64 and trying to download itunes 10.5, it start downloading but then after it`s almos finish i have a window pup up with error Microsoft ft VC80.CRT,type="win32" etc.Please help.I have windows 7 64
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I have an old version of Bonjour and can not download itunes
I am tring to down load Itunes, on my computer that is running window XP, when down load is almost finish it say error that there is an old version of Bonjor on computer and can not download itunes 11.
Hello there korteas63,
I was looking into the issue you are describing and found an article that I think may be helpful for us here. It sounds like we need to remove ALL components of iTunes, and any of its associated services like Bonjour.
First this article will help you remove iTunes and its services, named Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP found here: http://support.apple.com/kb/HT1925
Steps
1. Remove iTunes and related components from the Control Panel
Use the Control Panel to uninstall iTunes and related software components in the following order. Then, restart your computer.
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended effects.
If you need more detailed steps on removing and these components, refer to the following steps:
2. Verify iTunes and related components are completely uninstalled In most cases removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases those files may be left behind. After following the previous steps, you should confirm that the following files and folders have been removed and if any are left behind, remove them now:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple\
C:\Program Files\iTunes\
C:\Program Files\iPod\ Note: Follow the additional steps at the end of this article if you receive the alert "Cannot delete iPodService.exe: It is being used by another person or program" when trying to delete this folder.
C:\Program Files\QuickTime\
C:\Windows\System32\QuickTime
C:\Windows\System32\QuickTimeVR
If you aren't sure how to remove these files, you can follow these detailed steps:
When those steps are completed go ahead and try installing iTunes again. Use this article to troubleshoot installing iTunes if the issue persists, Trouble installing iTunes or QuickTime for Windows from here
http://support.apple.com/kb/HT1926.
Cheers,
Sterling -
I have windows Vista and can't download itunes 10.PLEASE HELP!
I also have a 32 bit system. Is it not compatible for that?
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My ipod touch is disabled and i cant download itunes because every time i try an error message pops up on my screen that says apple application suport is missing
With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
http://www.rarlab.com/download.htm
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, see if iTunes will launch without the error now.
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
i have an acer aspire 5935 32bit and i cant download itunes as it just keeps freezing. can anybody help pls??
Have you tried "Run" instead of "Save?"
Do you have anti-virus software on the PC? If you do, try disabling the anti-virus for just 15minutes to allow the download to finish.
Hope one of those helps. -
how do a get a refund on a ridiculously slow downloading rented movie for my apple tv dispite a >5mb/sec down load speed? my first experience with appletv movie rental. no good. rented at 4:30pm. still waiting for standard def movie to finish at 8:10pm. Not good enough.
Thanks for the pointers folks. Yeah, 1.5GB is pretty poor isn't it? There are other suppliers, but you have to get a their phone line installed to access the internet so it's an £85 setup fee plus a day off work for a guy to come round and drill a hole in your wall before you even get to the monthly costs.
Don't get me wrong though - I'm certainly not an Apple basher, but am equally frustrated with both them and the ISP.
Virgin Media spend all kinds of money advertising their broadband as the fastest in the UK, but don't tell you (up front anyway) that you'll be cut off if you actually try and use it.
Apple on the other hand carry on with their 'it just works' mantra, but with Apple TV this only applies if you meet certain criteria (again, not mentioned up front).
I guess it aint a biggie, as i was gifted my Apple TV, and love all the other stuff it does, but from the number of posts on this forum can see that there's a lot of angry customers out there who want explanations as to why they're having similar problems to me.
Will be very interesting to see if Apple release any kind of software update that turns the flash drive from a buffer to permanent storage, to at least ease some of the pain...
Message was edited by: McGinty -
I can not burn a CD with my itunes anymore. It tells me to re download itunes. I have done that and still have the same problem. When I do try, Missing disc recorder keeps coming up. Please help!!!!
Hello again, Stew.
Also when I open itunes it gives me a warning and says "The registry settings used by the itunes drivers for importingand burning cd's and dvds are missing. Please reinstall itunes."
With that one let's first try a reboot and repair.
Reboot the PC (very important), and the do a *repair install* of iTunes.
Go to your "Add or Remove Programs" control panel, select iTunes, click "Change" and then click "Repair".
Does iTunes launch without the error message now?
If no luck there, try checking for a device filter conflict in your registry:
iTunes for Windows XP: Troubleshooting CD issues caused by device filters -
Recently purchased a laptop, came with windows 7 64bit, downloaded itunes and tried to sync both the 3gs and Ipod touch, itunes doesn't recognize either. The computer doesn't show the devices on the device manager but I am able to charge them both from the usb ports. Tried uninstall and reinstall itunes and rebooting the apple mobile device support. Need suggestions
If the above fails, try this
https://discussions.apple.com/thread/5546702 -
Can anyone help i have a new laptop and want to transfer all my itunes music over to this. Have downloaded itunes tried to sync my music and transfer but not working. It prompted me to erase and sync or transfer purchases which is the option i went for. Am still missing most of my music purchases and no playlists are there. Can anyone help >
forgot to add am so un technical too !!! so any help massively grateful !
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i am having Iphone 5s and Ipad 4g. i am not ale to install itunes for my Win 8 64 bit Hp laptop. Please help
Do you get an error message when you try to download iTunes? If so, what does it say? (Precise text, please.)
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i hav just had a recovery on my Hp laptop(windows 7) and when I am trying to download iTunes I get a message who says "
"Apple Mobile Device" failed to start. Verify that you have sufficient privileges to start system services"
what to do?I am having this same problem. I took Kappy advice on restarting the Apple Mobile Device Service, however that did not work. I got this message in a pop up window that came up immediately.
Windows could not start the Apple Mobil Device Service on local computer.
Error 1053 The service did not respond to the start or control request in a timely fashion.
I have already uninstalled itunes, all the related programs and I cannot reinstall, this Apple Mobil Device message stops the install.
Can anyone please help?
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