HT201612 question about Outlook 2011 for Mac?

Hello does anyone know how to retrieve an email accont password on Outlook 2011 for Mac? We have lost it and don't know how to retrieve it.
Thank you.

Microsoft Outlook forum:
http://www.office-outlook.com/outlook-forum/

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Outlook 2011 for MAC, how do I stop "to protect your privacy some pictures in this message were not downloaded" I've added to safe senders and added to contacts, it still happens with every single email

Outlook 2011 for MAC, how do I stop "to protect your privacy some pictures in this message were not downloaded" I've added to safe senders and added to contacts, it still happens with every single email

Ask on the Microsoft Mac forums since it's their software you have questions about..
http://answers.microsoft.com/en-us/mac

Public folders and outlook 2011 for Mac

Hi
I can' find the clear answer for the following. I appreciate your response
1. Pure exchange 2013 with public folders. Does outlook 2011 for MAC support public folders in this scenario
2. exchange 2013 in coexistence with exchange 2010, 2007. Does outlook 2011 for MAC support accessing the legacy public folders in this scenario?
Thank you

How about these links? They say that outlook 2011 does NOT support modern public folders in 2013 (Question 1)
http://manageweb.it-radix.com/support/kb/default.asp?id=2128
http://hosting.intermedia.net/support/kb/default.asp?id=2408

Outlook 2011 for Mac keeps asking me for password

I had been using Windows Live Mail (pop 3) for years until last week; rarely, if ever had any problems downloading my mail.
I just bought a Mac computer and am using Outlook 2011 for Mac; my operating system is Maverick (if that means anything to anyone).
The BT tech guys suggested I set up my mail accounts as IMAP so that all mail read on the server syncs etc. with my Outlook. It all sounded great. However, ever since I installed Outlook for Mail it asks me for my password numerous times during the day (for each of my 5 email accounts)....it usually does this when the computer has been in sleep mode, i.e., when Outlook tries to download mail from the server.
Something else to mention is that whilst the BT tech guys set up my IMAP accounts with:
Incoming Port - 993 (requires SSL)
Outgoing Port - 465 (requires SSL/TLS)
The BT Mail department (today) told me to revert back to 110 (outgoing) and 25 (incoming) and to call the incoming and outgoing mail.btinternet.com instead of the smtp.........(I forget the rest of it now) that the tech guys set it up as.
I've since reverted the incoming and outgoing to mail.btinternet.com but haven't changed the numbers to 110 and 25 because the BT Mail guy said "if you are able to send/receive using the 993 and 465...just leave them. And I *am* able to send/receive. The problem is more the password prompt and the message "server not recognised" or whatever it says....I can't recall the exact words.
I phoned Apple and they of course say it is an Outlook problem; not an Apple one, though they did help me delete the mail settings in their keychain thingie so that I could put in my passwords again (all passwords are correct by the way).
Apple did ask, however if my internet service provider are happy for me to have mail set up as IMAP; she epxlained that it really isn'y *my* choice; it's the server people's choice.
My questions are therefore: 1) who/what is my server? Is it BT? My email addresses are all btinternet.com and I'm also using BT Broadband for both home and my business/office.
I just don't understand why Outlook keeps prompting me for password so my second question is 2) does anyone know why I am being prompted for my password as often as I am? Does this have to do with IMAP settings? with Outlook? or with my Server? or possibly all of the above? and how does one identify the real issue?
Many thanks!

Hi Steve,
Thanks for this-yes, eventually, I do send/receive fine, once I've poppedd my passwords in.
I think you are right in that BT seem to be having unique server/login issues...at least this is what I've read elsewhere too.
Iroonically, this AM I opened my new Mac and have *not* been asked for passwords so perhaps the changes I made in the settings yesterday (keychain reset in Mac) and also changing it from smtp.....to mail.btinternet.com solved the issue...who knows? All I know is this last week I've nearly lost the will to live on more than one occasion, from the transition from PC Windows Live Mail to Outlook for Mac.

Microsoft Outlook 2011 for Mac sync Contacts and Calendar issues

OK, so I have a Macbook Pro with OS X Mountian Lion. I have Microsoft Outlook 2011 for Mac installed. Asked @BlackberryHelp on Twitter how to sync my Blackberry Torch with Outlook as it seems to default to using the builtin Apple Contacts and Calendar instead of Outlook. So they sent me the link to KB19148: "How to synchronize organizer data in Microsoft Office for Mac between the BlackBerry smartphone and a Mac computer using BlackBerry Desktop Software". So I turned on the Sync Services in Outlook and it gave me the dialog box confirming that everything was synced. And it appeared to copy and sync whatever Contacts in the Apple Contacts and calendar entries in the Apple Calendar into Outlook and vice versa. Cool since that's what I wanted.
Then I tried using the Blackberry Desktop Manager to sync everything to my Blackberry Torch 9810. Everything looked like it synced until I opened my Blackberry and all my Contacts were gone. Same with my Calendar entries, except that the Calender entries were hit and miss to whatever copied over (some Calendar entries were missing and others were duplicates). Checked the Apple Contacts and all of them were gone. But when I opened Outlook, everything was there and all OK.
So am I missing something? Turning on Sync Services in Outlook should sync all my Contacts and Calendar with my Blackberry when I use Blackberry Desktop Manager, correct? So why is it still syncing with the Apple Contacts and Calendar (and why did it delete all my Apple Contacts and mess up my Apple Calendar)?
Good thing I backed everything up first so restored everything. But I have all my updated Contacts and Calendar in Outlook and I still need to sync all of that. I don't want to manually do it. So how do I fix this??

After a bit of googling I think you mean the notation "domain\username", i.e., a backslash separator but no leading backslash.
I am not familiar with that notation but apparently it is valid in some contexts. I googled "os x "domain\username"" to confirm this notation. Here's one of the hits that shows the notation:
OS X Lion: Guidelines for connecting to a DFS namespace via SMB
I think "DFS" is a distributed file system. That's as much as I know about this.

Outlook 2011 for mac calendar and iPhone 6 sync

Dear All,
Actually this is very simple question. But unfortunatelly nobody ( Apple and MS side ) answered me clearly.
So i want to be sure that there is "no way" to synchronize the Outlook 2011 for Mac "Calendars" with my iPhone6 via iTunes or any other way.
This was possible old iTunes before, but the new iTunes and Yosemite are not give this chance. So why ? what happened ?
Please tell me "clearly" IF there is a way. and please specify one by one.
Thank you very much.
PS: I am not an exchange user, i am a POP user.

Sync Outlook Mac with iPhone: http://lmgtfy.com/?q=sync+outlook+mac+with+iphone

Sent messages from secondary account are not saved in Outlook 2011 for Mac

We are using a shared email account added in Outlook 2011 for Mac. It's not the default account but we send from it often.
Whenever sending from this secondary mailbox, the message is not saved in sent items folder under the secondary mailbox or the default mailbox. There seems to be no record of the sent item anywhere.
I verified the message is sent and received.
All microsoft updates have been applied and we are using Exchange 2010.

Hello,
Please first log into OWA and check if the email are saved in the Sent Items folder.
We can tick the option "Save copies of messages in Sent Items folder" in Outlook 2010 and Outlook 2013 to save a copy of sent message, please check if you get such option in Outlook for Mac.
In addition, in Outlook for Windows, we can change a registry key to force Outlook to save sent emails in the default or secondary mailbox, but I'm not sure if Outlook 2011 has such trick. See:
http://www.msoutlook.info/question/278
Since this forum is general questions and feedback related to Outlook for Windows, it's better to post your question to the forum for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1395990325271
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and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
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Steve Fan
Forum Support
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Fetching of attached files delayed, minutes-hours in Outlook 2011 for Mac from Exchange online

Hi,
I have an annoying problem I would be grateful if someone could solve.
I run Outlook 2011 for Mac which is synced towards Microsoft Exchange online. Everything works well except when there are attached files in incoming emails. Sometimes it can take up to hours before an attached file is available (the email as such is
available immediately), however luckily it is mostly done within 5-10 minutes. Meanwhile the notification bar switch between "Awaiting synchronisation for this folder" and "Fetching attached files...". There is no actual difference between
larger and smaller files and there is also no problem sending emails with attached files, they are sent immediately.
I have tested in different locations with good connections to rule out unstable internet connection without success.
Thanks for any help with this issue!

Hi,
Since this is the forum supporting Office for Windows, if you want to receive more information about Office 2011, I recommend you post this problem in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners
who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Best regards,
Greta Ge
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2011 for Mac. Archive problem.

VIP user has Outlook 2011 for Mac. Not deleted from the Exchange 2007 server leaves when archived. Mac OS X "Mail" client, this function works well, but right now some Inbox empty its contents.I would like to get an answer to the problem archiving...

Then you better post your question on the Microsoft Mac forums since it's their software you're having problems with, and this is not a compatiblity issue between Mac OS and Windows, which is the focus of this forum...
http://answers.microsoft.com/en-us/mac

Slow attachment upload with Exchange Web Services (Outlook 2011 for Mac?)

We're experiencing slow attachment upload with Exchange Web Services versus MAPI, OWA, and Outlook Anywhere. I'm not totally certain that it is Exchange Web Services or specifically Outlook 2011 for Mac. I attempted to test with the Mac Mail
App, but it makes it difficult to tell when the attachment has been uploaded and the file has been sent. Here's what we're seeing (10mb file):
MAPI / RPC/HTTPS / OWA: 10-15 seconds upload time
Exchange Web Services (Outlook 2011 for Mac): 60-90 seconds upload time
Thoughts? Any idea why we would see such a drastic difference in attachment upload time? Any way to prove definitively that it is Exchange Web Services vs. Outlook 2011 for Mac? We've tried it from multiple locations with multiple different machines,
and although the upload times vary (some locations have more bandwidth etc) the ratios remain similar.

Hi ,
Does all the user occurred the issue ?
If only special user, I recommend you do the following steps and test:
1.Remove and re-add the email account and check if this helps to resolve the issue.
To remove and add the email accounts:
Open Outlook > GO to Tools > Accounts > Click on "Minus" symbol to remove and "Plus" to add an Email account.
2.Creating a new user profile:
http://support.microsoft.com/kb/2439218/
3. If the issue persists, rebuild the data base and check the results:
http://support.microsoft.com/kb/2360509
You can also post it on Office for MAC forum to get special support about the difference between Outlook and Outlook for MAC.
http://www.microsoft.com/mac/support
Wendy Liu
TechNet Community Support

How do I setup google mail server account in Outlook 2011 for Mac?

My company just switched from an Exchange server to a google mail server for business, and I've been trying to setup my account in Outlook 2011 for Mac to sync mail/folders/calendars/contacts, with not much luck. I have a new macbook pro - please help! What are my options?

Did you ever have success with this? I am about to do the same thing.

How to preview the first 4 lines of an unopened email in my inbox for outlook 2011 for mac

how to turn on email preview in outlook 2011 for mac.
I had this done in outlook for PC but can't find how to do it on the mac.

Hi,
As far as I know, the message preview feature is not available in Outlook 2011 for Mac. Since this forum is for general questions and feedback related to Outlook for Windows, you can post a question in the Outlook for Mac forum to confirm this:
http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=Threads
Regards,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Unable to add POP Account for Outlook 2011 for Mac.

Hi, I have bought the Outlook 2011 for Mac recently, but I am unable to add an account for my email
Here is what I did:
Tools > Accounts> (a window pops out) > click "Email Account" and the thing just froze.
Tried restarting and reinstalling.. but does not work.
However, when I tried clicking "Exchange account" a window requesting email information slides down, which is what I need to setup my POP account!!!

Hi, I have bought the Outlook 2011 for Mac recently, but I am unable to add an account for my email
This forum is for Windows based Outlook. Suggest you post the question to the Mac based Outlook forum for quicker/relevant responses to your question
Office for Mac (Outlook)
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1416101390880
Karl Timmermans [Outlook MVP] "Outlook Contact Import/Export/Data Mgmt" http://www.contactgenie.com

Outlook 2011 for MAC not Updating

Does anybody have a word on this KB article?
http://support.microsoft.com/kb/2986504
We are seeing this issue against our Exchange 2013 server with Outlook 2011 for MAC. Mail will not update unless you manually hit send/receive, or restart the client. 14.4.5 version of Outlook 2011.
PC's, Active Sync devices (iphones, ipads, windows phones, etc) don't have the problem.

Hi,
In the current forum we only support Outlook for Windows, since you are using Outlook for Mac, I suggest you post the question in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Outlook 2011 for Mac Exchange 2010 asking for credentials after Patch Tuesday March 2015

Up till this past Tuesday when Microsoft released its new security patches, I had all my Outlook 2011 for Mac working just fine. Since the release of March 2015, we have heard of issues resulting in Outlook problems with a certain security patches blocking
connectivity. We are carrying Exchange 2010 with SP3 roll up 7. This is only happening on my macs. I have uninstalled the patch in question but the problem persists. Can anyone please shed some light as to what I can do?
Any assistance would be greatly appreciated.
Thank you in advance...
Carlos

Hi Carlos,
This forum is for general questions and feedback related to Outlook for Windows. Since the problematic account can work well in Outlook 2010 with Windows 7 but not in Outlook for Mac 2011, I suggest we can ask a question in
Outlook for Mac 2011 forum for more troubleshooting.
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
Thanks for your understanding.
Best regards,
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Niko Cheng
TechNet Community Support

HT201612 question about Outlook 2011 for Mac?

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