HT201628 Apple Mobile Device Service, OS X 10.8.4

Hello. I have this problem (Apple Mobile Device Service does not start) on OS X 10.8.4. I tried steps from this article, but no success. Any suggestions?

It seems there were more problems with the Oracle JDK 1.7 than I originally thought. So, I went back to Apple Java 1.6, and rewrote the 1.7-specific code. All is well, now. I hope the bugs get worked out soon. -LS

Similar Messages

  • Apple Mobile Device Service installation rolls back

    Hey there,
    I've been having problems installing iTunes 9 or even 8 on my computer. While running the iTunes setup, part of the installation rolls back and when I launch iTunes after that, I get the message saying that
    "This iPod cannot be used because the required software is not installed. Run iTunes installer to remove iTunes, then install iTunes again."
    However, the installation doesn't work no matter how many times i reinstall it. I've fully uninstalled everything related to apple and used the microsoft's utility to check if they were properly uninstalled before reinstalling itunes, but I still got the same message.
    I found out that Apple Mobile Device Service was not installed and that was the problem. When i extracted AppleMobileDeviceService.msi from the iTunes installer and ran it, it rolled back too. So I used the /l*v command to create an installation log and this is the error.
    DIFXAPP: INFO: opening HKEY_USERS 'S-1-5-21-4128058654-1677487342-2165978628-1007\Software\Microsoft\Windows\Curr entVersion\DIFxApp\Components\{9AA3828A-F852-11DB-8E29-6C6B55D89593}' (User's SID: 'S-1-5-21-4128058654-1677487342-2165978628-1007') ...
    DIFXAPP: INFO: ENTER: DriverPackageInstallW
    DIFXAPP: INFO: usbaapl.inf: checking signature with catalog 'C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\USBAAPL.CAT' ...
    DIFXAPP: INFO: Driver package 'usbaapl.inf' is WHQL signed.
    DIFXAPP: ERROR: Create Driver Store entry failed. (Error code 0x6E: The system cannot open the device or file specified.)
    DIFXAPP: INFO: Successfully removed '{9AA3828A-F852-11DB-8E29-6C6B55D89593}' from reference list of driver store entry ''
    DIFXAPP: INFO: RETURN: DriverPackageInstallW (0x52)
    DIFXAPP: ERROR encountered while installing driver package C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers\usbaapl.inf
    DIFXAPP: InstallDriverPackages failed with error 0x52
    DIFXAPP: RETURN: InstallDriverPackages() 82 (0x52)
    Action ended 17:15:17: InstallFinalize. Return value 3.
    Can anyone help me please? Any help will be appreciated =P
    Cheers

    I have recently been fighting my system to get itunes to recognise my iphone and i ran into a similar problem.
    I couldnt uninstall the old version of apple mobile device support, and installing the new itunes over the top did not seem to help either.
    But i found a work around.
    Try opening the itunes.exe install package with winrar. (www.winrar.com, its a free program) and then extracting only the applemobiledevicesupport.exe file.
    Reboot your system, run that file and then reboot again.
    It should work.
    If it doesnt, then good luck to you :P
    -Adam

  • I bought my ipad 2 from a friend I am trying to connect to my itunes on my computer and it will not recognize it. It keeps telling me that IPad cant be used because apple mobile device service is not started. can you help

    I bought my IPad 2 from a friend. I have reset to clear all of his information out. I am trying to connect it to my computer to sync my itunes and I keep getting the message that my IPad can't be used because Apple Mobile Device Service is not started can anyone help with this?

    I cannot find "Other" devices. I found Apple Mobile Device under Universal Bus Controllers but cannot see "recovery mode" or any other status. I use Windows Vista.
    When I try to restart Apple Mobile Device Service I get the following message: "The Apple Mobile Device Service on Local Computer started then stopped. Some services stop automatically if they are not in use by other services or programs". What does this mean?
    During the last 48 hours I was able to see my iPad in iTunes only one time during many attemnpts to connect . I haven't been able to see it during the llast several attempts.
    Any suggestions? The standard suggestions have not worked: i.e. stop then start AMDS; tuurn off iPad and PC, then restart both and reconfrom iPad to PC; reload iTunes.

  • This phone can not be used because the apple mobile device service is not started

    i plug my iphone into my computer and the message this phone can not be used because the apple mobile device service is not started pops up and wont let me download any music onto my phone. what can i do to make that stop happening?

    See Here
    http://support.apple.com/kb/TS1567

  • Sync problem, iTunes says: "This iPhone cannot be used because the Apple Mobile Device service is not started."

    Trying to sync my phone to update because it wont let me update apps on the phone itself. When I plug in to iTunes I'm getting a message saying "This iPhone cannot be used because the Apple Mobile Device service is not started." How do I fix this?

    iTunes: How to remove and reinstall the Apple Mobile Device Service on Mac OS X
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". They are all registered. Help

    On my registered iTunes computer, the following message appears every time one plugs in a device and refuses to load said device to be synced: "This iPod cannot be used because the Apple Mobile Device service is not started". Each device has been registered onto this account and this computer, and all have worked finely in the past. I am so confused as to why now seemingly without reason, none of our apple devices (one iPod, two iPhones) are allowed to have music and other material downloaded onto them. Also, as a side note, they still are charged by plugging them into the computer, however they do not even show up on the left-hand sidebar in iTunes.
    It should also be noted that for my iPhone it does not allow for the new update software to be uploaded; it just says that an error has occurred, nothing more.

    Try Here  >  AMDS  >  http://support.apple.com/kb/TS1567

  • What do i do when i plug in my i phone and it says "this iphone cannot be used because the Apple Mobile Device service is not started"

    i just bought a new iphone 4S and i had an ipod touch and when i went to sync my iphone to my itunes by plugging it in that message pops up how this phone cannot be used because the apple iphone device is not yet activated.
    what do i do to activate it? do i have to add the device or what?
    thanks

    I'd start with the following document with that one:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • I plug my iphone into my computer, it says "This iphone cannot be used because the Apple Mobile Device service is not started'. How can I allow my iphone to sync with my itunes?

    I have registered my iphone online to my itunes account and made sure it was the same account on my iphone but it still will not allow me to upload my songs and videos onto my phone. I don't know what else to do?

    I'd start with the following document with that one:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • When plugging in my ipod touch on Itunes, it says this ipod cannot be used because the Apple mobile device service is not started. What can I do to remedy this. This has just started happening suddenly

    When pugging in my ipod touch on itunes, it says this ipod cannot be used because the apple mobile device service is not started. What can be done to remedy this? Up till yesterday I have not had this problem

    See:
    iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

  • Error message saying this device cannot be used because Apple mobile device service is not started.  What does this mean and how do I start service....had these devices for over a year now??

    When I tried to sync my iphone 4 and ipad in iturnes, an error message popped up saying this device cannot be used because Apple Mobile Device service is not started!  What does that mean and how do I start service?  I've had these devices for over a year and update and sync regularly and have never seen this message before!

    I got that message yesterday. I'm new at this so don't know if this is the correct solution but it worked for me. I reset my iPod by holding the 2 buttons down until the apple appears AND I restarted my computer. After that everything worked.

  • Apple Mobile Device Service has stopped working. Vista SP2, iTunes 10.5

    Hi there. I've been having an issue syncing my iPhone to iTunes. Here's a description of the problem:
    -With an up-to-date Apple Mobile Device Service, error windows constantly pop-up saying that it has stopped working. If I close the error window, another one pops up fifteen seconds later.
    -If I plug my iPhone into my computer, it is not recognized in iTunes, because Apple Mobile Device Service is not running.
    -This error does not occur on my desktop PC, so I have been able to sync my iPhone by loading all of my files onto a USB and transferring them onto it. However, I would much rather not.
    Here are the steps that I have taken:
    -Uninstalled and reinstalled iTunes 10.5 with firewall off
    -Individually uninstalled and reinstalled the Apple Mobile Device Service with firewall off
    -Stopped and Restarted the Apple Mobile Device Service in Administrative Tools -> Services
    -Extensively searched the internet for solutions
    -Replaced Apple Mobile Device Service for iTunes 10.5 with Apple Mobile Device Service for iTunes 10.1 (This worked PARTIALLY. The error windows have now stopped popping up altogether, but I cannot sync with iTunes because the Apple Mobile Device Service is out of date. It asks me to update it, I agree, and I get the Apple Mobile Device Service that spawns error windows and still does not allow me to sync my iPhone.)
    I am running Windows Vista SP2, and iTunes 10.5. My Internet Security suite is AVG Internet Security 2011. My iPhone is running iOS 5.0.0. Here is a full report of the error:
    Problem Event Name:    APPCRASH
    Application Name:    AppleMobileDeviceService.exe
    Application Version:    17.88.0.8
    Application Timestamp:    4e66ceff
    Fault Module Name:    kernel32.dll
    Fault Module Version:    6.0.6002.18449
    Fault Module Timestamp:    4da47967
    Exception Code:    c06d007e
    Exception Offset:    0003fc56
    OS Version:    6.0.6002.2.2.0.768.3
    Locale ID:    4105
    Additional Information 1:    599e
    Additional Information 2:    30e036b93244793a42096718411570bd
    Additional Information 3:    7229
    Additional Information 4:    80ac1a21efab121ee7fb685acd0c57bc
    Any ideas would be greatly appreciated. Thanks!

    Just a shot in the dark, but have you downloaded any program from Megaupload, like MegaKey?  If so then that is your problem. I had been having the exact same problem for the past 2 weeks. I couldn't figure out what it was and tried everything that you have.. Then was on a board and someone mentioned Megakey. Having tried everything else, I uninstalled the program and reinstalled the current ITunes and AMDS. My Ipad and Iphone connected with no problem.

  • I updated iTunes to iOS5 and now my iPod Touch 2G is not recognized in iTunes.  I'm getting a message that says "Apple Mobile Device service is not started".  What does this mean?

    What does "the Apple Mobile Device service is not started" mean?  I updated iTunes and I got this message when connecting my iPod Touch (2nd gen).

    Never mind--I think I found the answer through other posts.  Thanks!

  • My iPod touch cannot be used because the apple mobile device service is not stated. How can I fix this problem to use my iPod touch?

    I have imported my music from my musical CD's to the itune library but now, the iPod cannot import the music to the iPod due to the
    above indicated problem.

    Type "apple mobile device service" into the search bar at the top of this page by "Support"

  • I am trying to synch my iphone but when i tunes starts it doesnt display the device in the left hand column and a box comes up saying "This iphone cannot be use because the Apple Mobile Device service is not started" I have synched this phone many times

    i keep getting a message when i try to synch my iphone "This iphone cannot be used because the Apple Mobile Device service is not started" I have synched this phone with this computer many times before with no problems. Can anyone please shed any light on how to fix this? thx

    See Here
    http://support.apple.com/kb/TS1567

  • When I plug my iPod touch into computer it says "this Ipod cannot be used because the Apple mobile device service has not started

    When I plug my iPod touch ino the computer it says "this ipod cannot be used because the Apple mobile device service has not been started. The screen shows to plug it into itunes and will not do anything.

    Have a look here:
    iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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