HT201628 I can't get the new version of iTunes to download, I keep getting a dialog box that "Apple Mobile Device" failed to start and asks me to verify that I have sufficient priveleges. How do I fix this?
I tried to install the new version of iTunes days ago. It seems like it's going to install and then it comes up with a dialog box that says "Apple Mobile Device" failed to start and to verify I have sufficient priveleges. I don't know what I need to do to get it to install.
It seems like it's going to install and then it comes up with a dialog box that says "Apple Mobile Device" failed to start and to verify I have sufficient priveleges.
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
Similar Messages
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I am trying to update I-tunes, but I get the following error message. Service Apple Mobile Device failed to start and wants me to verify I have sufficient priveledges to start system services. I do not know what to do. I am the only user on my HP Pavillion laptop. Help!
Hi Iss9243,
Welcome to the Support Communities!
You've already tried some great troubleshooting steps, but the article below gives you quite a few more for this issue. Hope it helps ....
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy -
i'M TRYING TO UPDATE MY VERSION OF ITUNES. i GET A MESSAGE THAT MSVCR80.DLL IS MISSING AND THAT I NEED TO REINSTALL. wHEN I DO THAT, I GET A MESAGE THAT APPLE MOBILE DEVICE FAILED TO START AND IT WON'T LET ME OPEN ITUNES. WHAT DO I DO?
Check out the user tip below.
https://discussions.apple.com/docs/DOC-6562 -
I am having problems up loading Itunes, comes up that 'Apple mobile Device failed to start. Verify that you have sufficient privileges to start system services' how do i fix this??
Hello hurleygirl63,
Thank you for the details of the issue you are experiencing with iTunes. I recommend following the steps in the article below:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Last time I opened ITunes, was told I did not have latest version and proceeded to download new version. As it was loaded, keep getting message that Apple Mobile Devices failed to start, verify that I have sufficient privileges to start system services. I am the only user on the computer and in household. I have tried installing several timees and keep getting same message.
What should I do?Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh -
cannot install itunes I get a message that apple mobile device failed to start.. verify that you have sufficient priveliges to start system services
Hello, Edward.
Thank you for visiting Apple Support Communities.
I think the best option would be to completely uninstall all components of iTunes in the order specified of the article below. Once this is done attempt to install iTunes again.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
If the issue persists, try the steps in the article below.
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/ts1567
Cheers,
Jason H. -
When installing itunes 11, I get a message saying that Apple Mobil Device failed to start...verify that you have suffficent privildges to start system. How do I continue to install??
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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Encountered an error apsdaemon.exe when trying to update itunes. Tried to redownload it and it said Service 'apple mobile device' failed to start and do I have sufficient privileges to start system services? I have an Ipad too. R they talking about it? I didn't uninstall Itunes from the Ipad Just my PC,
I don't think so...Seems like an apple issue to me...Or do you know something I don't?
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That worked, however I now get two error messages when I install I Tunes:
o Apple Mobile Device failed to start.
o Apple Application Support not found.
This were of course deleted in the recommended re-install procedure to resolve the dll file, but repeated uninstalls and installs simply bring up these two error messages with a recommendation to install I Tune again. Installing the new I Tunes version seems to be problematic per the discussion groups and has no simple solution. SHould not the Genius bar be able to resolve this at an Apple Store? Want to buy a new I Phone 5S, but this problem effectively stymies this.See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I really need HELP!!! I have a laptop that runs with windows vista, and I have been having issues trying to get it to download the new version of itunes that would be compatible to the new version of ios 7 that I have already updated on my ipad. I have downloaded this three times, it shows that the download is complete, but when I connect my ipad to my laptop it is still telling me that I have to download the new version again and it will not sync with my ipad until I do. Does anyone else have this issue and can anyone help me figure out how to correct it? I would be most grateful!!
sign out from the creative cloud and then sign back in
Sign in, Sign out | Creative Cloud desktop app -
Ihave tried everything that Apple has asked and it keeps giving me the same message. First I get this message
"An error has occdurred during installation assembly "Microsoft vc80.crt.type.win32"...verision "8.0.50727.4053" public key token=1fc8b3b9a1e18e3b" processor architecture="amd64" please refer to help and support for more information. HR result 0x8057054F
then i click ok and it backsup and reinstalls it and i get this message..."Service apple mobile device device failed to start. verified that you have sufficient privileges to start system services."
I have deleted everything itunes/apple on the laptop, i am the administrator and created another account on my computer that was administrator and i have ran the fix it tool, and have reinstalled apple itunes and still get the messages. i have deleted all virus protectors, took my firewall down. and still same errors. i just got an iphone 4 with no music and I cannot afford to pay for my music when i can just put it on there.
PLEASE HELP ME!!!! I am at the end of my witts with this thing.Go tot the Apple support troubleshooting area I had the same problem. You have to remove all the apple stuff in a particular order then reinstall/dowmload i tunes again it worked for me, a pain yes! But I now have Outlook loading issues so if anyone knows what that problem is and how to solve it please let me know
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System was running fine until the update
Hello jackhennessy,
Thank you for the details of the issue you are experiencing with installing the latest iTunes update. I recommend following the steps below as an administrator:
Resolution
Follow these steps to resolve the issue:
Check for .dll files
Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
Uninstall iTunes and all of its related components.
Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
Re-download and reinstall iTunes 11.1.4.
When you get to the step to uninstall iTunes, it is important to uninstall iTunes and the related components in the order listed in the link for that step. You can find the full article here:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I recommend the following article if you continue to receive an error:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I need help. I don't know what to do.
Hey craiglarkin,
First, I would try following along with the steps in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes and AMDS, make sure to follow the steps closely, including the order in which you uninstall.
Welcome to Apple Support Communities!
Have a great day,
Delgadoh -
I can't install the new version of iTunes or delete the old version
i have a new iTiouch and can't load the new version of iTunes. it downloaded fine but said installation failed because the "older version of apple software update" or something like that. so, i uninstalled and deleted (or thought i did) all the itunes programs i could find and still get the same error message. i can download but can't install the 9.0.2 iTunes because for some reason it thinks i still have an old version of iTunes. How can i get rid of the old version? thought i got rid of it all. i did a search for all files relating to itunes and apple and deleted them but some how it still thinks i have an "old version". i need the new version installed so i can use my new itouch. HELP!
it downloaded fine but said installation failed because the "older version of apple software update" or something like that.
Download and install the Windows Installer CleanUp utility from Microsoft:
[Description of the Windows Installer CleanUp Utility|http://support.microsoft.com/kb/290301]
Now run the utility ("Start > All Programs > Windows Install CleanUp"). In the list of programs that appear in CleanUp, select any *Apple Software Update* entries and click "Remove".
Quit out of CleanUp, restart the PC, and try another iTunes install. Does it go through properly this time? -
My ITunes library failed to start after an upgrade, now I'm unable to open or re-install. Receive an error message stating that "apple mobile device failed to start, check to see that you have sufficient priveleges to run system". Any help with this? I've tried un-installing and downloading only to get the same message again.
Thank you to "turingtest2", solution for someone else worked for me as well!
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