HT201628 My girlfriend accidentally rebooted her iPod during an update, and now it won't boot. How can this possibly be fixed?? She says the OS has been wiped. You know how to fix this??
My girlfriend believes she's wiped out the OS on her iPod 4th generation she said she did this by accidentally rebooting her iPod during an update, and now her iPod just shows the apple logo then fades to white. My question is, can this be fixed? Or is a new iPod necessary??
If you live near an Apple store take it in for diagnosis. Don't forget to make an appointment online first. If you don't live near a store, you may get help by searching "youtube" for DFU Restore ipod. This is not difficult to do but it requires proper timing to get the device into DFU mode.
Similar Messages
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i cant get into my iphone to update it when on charge it tells me to plug in to itunes and when i take it off the charge to plug it into itunes the screen goes blank and when i plug it into the pc the apple symbol will come up for a few seconds then the screen goes blank and it keeps doing that anyone know what the problem is??
Try placing the device in DFU mode (google it).
If it will not enter DFU mode, take the device to Apple for evaluation and possible replacement. -
2 Apple TVs. The first won't reboot, it stalled during an update and now shows a picture of a UBS plug. Ive tried to plug into my computer, nothing happens. At a standtill.
The second Apple TV works but only if I send something via Airplay. The remote no longer has any affect. The light on the front of the Apple TV blinks when I push a buttom on the remote but nothing happens.
Any Ideas? I am starting to think I need to replace them. Thanks.Ok, with itunes open on the pc, plug one end of the usb cord into the computer, but not connected to the ipad.
now, press the power button on the ipad until it turns off.
Then, press and hold the home button on the ipad at the same you plug the usb cord into the ipad. DON'T LET GO OF THE HOME BUTTON.
Keep holding the home button until you see the recovery mode message pop on the itunes window.
When that happens, you should now be able to restore. -
TS5254 My computer was shut off during an update, and now it wont turn on ;( please help
My computer was shut off during an update and now my Iphone wont turn on .. please help
You will have to restore the phone using your computer. You may need to use Recovery Mode if it doesn't appear in iTunes: http://support.apple.com/kb/HT1212
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my ipod touch was interrupted during an update and now my itunes cant recognise the device, and ive tried to restore it but it just keeps coming up with the usb and itunes picture. how do i fix this? Please help
http://support.apple.com/kb/HT1808
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My daughter register her ipod with my account and now all my contacts are gone?
my daughter register her ipod with my account and now all my contacts are gone and I have her contacts in my iphone I need my contacts back!!
If you are sharing the same iCloud account your data will be merged. Then if she deleted your contacts from her device, they would have been deleted from yours too.
The first thing to do is migrate your daughter's iPod to her own iCloud account (you can continue to share the same iTunes ID; it does not need to be the same as the ID you use for iCloud). To do this, start by saving any photo stream photos she wants to keep to her camera roll (unless already there) by opening her my photo stream album, tapping Select, tap the photos, tap the share icon (box with upward pointing arrow), then tap Save to Camera Roll. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud), choose Keep on My iDevice and provide the password to turn off Find My iPhone. Then sign back in with a different Apple ID to create her new account and choose Merge to upload your data.
Once she is on her own account, you may be able to recover your contacts from your iCloud backup by following these steps: https://discussions.apple.com/docs/DOC-4841. -
I have a generation 3 ipod 80 gig. When I updated itunes to 11.1.11 and tried to sync the ipod it erased it and now wont recognize it. I can't seem to make this work I have reset the ipod, reloaded itunes all to no effect. Any ideas?
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
My iphone dosen't doesn't make key tone sounds anymore when I write a text message or when I want to dial a phone number I don't know how to fix this problem, I don't hear the clicking noise anymore does anyone know how to fix this problem?And all the sounds on my phone are on, even the keyboard clicks.
Try restarting your iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo, double check the volume button just in case. If you still can't hear the tones go into your settings>sounds and make sure the options are on.
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I am trying to update my iPhone but it seems that I have to many photos and music because I received the following message: The iPhone could not be updated; this device is not elegible for the requested build. Does anyone know how to fix this?
You have to delete the corrupt back-up so iTunes can at least back-up the current data on the iPhone and then restore it. Search these forums, there a several good posts on how to delete the corrupt back-up.
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iPod touch 3rd generation crashed while updating, and now it won't turn on, and it won't charge or be recognized in iTunes because it's completely dead; it's been dead for 3 days now. I've tried pressing home/sleep buttons for reset but nothing works, I've tried using different usb ports to charge it, but nothing seems to work. Please help asap. ...Thanks!(:
After charging the iPod for half an hour, see if placing the iPod in recovery mode will allow iTunes to see the iPod so you can restore the iPod. For recovery mode see:
iPhone and iPod touch: Unable to update or restore -
I tried to restore my ipod touch 2nd generation and now it won't sync to itunes. On the screen is the USB end of the cord and the iTunes logo over it.
I have turned it off and on, held the off button down and the select button down but it still comes up with that picture on the screen. Have I broken it?
Please help.
MimiIt means the device is in recovery mode. You'll need to reconnect it to iTunes and restore it again.
You may need to connect it in recovery mode manually using the instructions in this Apple support document.
iOS: Unable to update or restore
B-rock -
accidentally cancelled my 5.1.1 update and now my screen shows the apple logo and then it turns black and then the logo over and over again i cant turn it on fully
Check out this Apple article -> iOS: Unable to update or restore
Can you put the iPhone into recovery mode? Do you see an error number when trying to restore the iPhone? -
I just downloaded 3 podcast items into my iPod shuffle but don't know how to listen to it. It plays the music list but don't know how to get to my podcast list to play it..
jfromnj wrote:
I purchased and downloaded the Family Pack of IWork. I recently purchased another computer (MacBook Pro) and I want to be able to use IWork on the new
computer but don't know how to go about it. The only thing on the Apple home page is to purchase either the item or trial pack. I don't think I should have to purchase anything since a family pack covers 5 computers in the same household. Please, if someone knows how to go about this and what I need to do so please let me know. Thank you.
You didn't keep the download for future use? -
I had the geek squad from bestbuy supposedly install iphoto 11 on my mac but it is not there and when i try to download it it say the app has been download by another user on this machine. What do i need to do get get this app on my system? If they could not do it right the first time I do not have much faith in their advice.
Assuming you've done a system wide search for it including the Applications folder and it's not there......
I think you will need to address this with them - did you pay them for the application? Or was your purchase price to include it? And the question(s) to ask them:
If the app store states that it has been downloaded, ask them where it is and which Apple ID they used. (the store keeps track of Apple IDs and machine IDs on everything you download).
I have absolutely no faith in their advice; however, in this case, it's not so much technical advice, but an answer to your questions: you paid for something and it appears not to be there. -
I tried to download iOS 6 on my iPod 4 and I disconnected my iPod from my computer and now it won't load. I even tried reconnecting my iPod to the computer. Help Please!
I was trying to update my iTunes, so the computer asked me to restart my computer. After I selected shut down. I knew it was a mistake. What should I do?
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