HT201628 My ios device(iphone 5s)  is not recognized in Itunes and I am using windows 8.1

My Iphone 5S is not recognized in Itunes. I am using windows 8.1. What is the problem as I am not able to sync anything on the computer to my Iphone 5s?

Use the article about this issue from the support site
http://support.apple.com/kb/TS1538

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    Did you try recovery mode?  Hold down the home button as you connect it to iTunes.  iTunes should pop up a window that says "iTunes has detected a device in recovery mode" and give you the option to restore.

  • I understand that your iPhone 5 is not recognized by iTunes 11.2 on Windows 8 pc after you updated your device iOS to iOS 7.1.1.

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    Hi calltimecasting,
    Welcome to the Apple Support Communities! If your iPhone is not recognized by iTunes on Windows 8, I suggest the steps in the following article to get this resolved.
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    I hope this helps,  
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  • My iphone 5s is not recognized by itunes on my new Macbook Air.

    I just bought a Macbook Air.  I previously owned a Macbook Pro.  I am attempting to transfer all of my photos and music to my new Air.  Photos were no problem, music was a breeze using Home Sharing.  However, my iphone 5s is not recognized by itunes on my new Air.  Any suggestions?

    Hello crystal251,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Have a nice day,
    Mario

  • My iphone 5 is not recognized in iTunes

    Hi my iphone 5 is not recognized in itunes im using laptop that runs window 7. i have spend 5 hours watch youtube video i think i have found the problem there no apple Mobile Device USB Driver can help me fix this thanks  

    Hey there Jordan_z1a,
    It sounds like you are unable to sync your phone to iTunes on your Windows 7 PC and you feel you have isolated the issue to the Apple Mobile Device Support driver is not installed. Use this section of the following article to verify whether or not its installed, and for instructions on how to install it if needed:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    3. Verify that Apple Mobile Device Support is installed
    iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
    Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
    If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
    Reinstall iTunes for Windows XP
    Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
    If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
    If this does not resolve the issue, try starting from the top of the article and working your way down as needed.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • IPhone 3GS no longer recognized in iTunes and does not charge via wall

    I upgraded my iMac to iTunes 9.2 when it came out.
    My wife then upgraded her iPhone 3GS to iOS4.
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    I realize this topic crosses over with several ongoing discussions, but there are no 3rd party peripherals involved here.
    The only major changes to our set up have been the itunes and iOS upgrades.
    The battery is running down, any ideas to fix this, or other similar experiences welcome.

    Went to the Apple store and they replaced the cable.

  • My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
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  • Ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    ipod touch is not recognized by itunes and i have executed all steps in the apple suggested troubleshooting, the device will not reboot either.  Any suggestions?

    Does it light up at all? If not, you could have a battery issue.
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  • My iphone 4 is not recognized by itunes when i connect it, wants me to restore to factory settings

    my iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. do i have to or is there a better way to fix it?

    Howdy AndieKanaras,
    It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
    If you don't see your connected device in iTunes for Mac
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My iPhone 5 is not recognized by iTunes

    My iPhone 5 is not recognized by iTunes. My iPhone is iOS 7.0.4 and my iTunes is 11.1.4. When i connect my iPhone to the computer, all that happens is the file view opens and shows how mush usage i have left on my phone. And when i try to connect it to iTunes, it does not recognize my phone at all. When i used to plug my phone in, iTunes would automatically pop up and i was able to download music or whatever to with iTunes.

    Read this iPhone not recognised by iTunes on PC

  • My iphone 3gs is not communicating with itunes and in windows there is an exclamation mark

    my iphone 3gs is not communicating with itunes and in windows there is an exclamation mark next to the usb device.  tried removing itunes and reloading, all softwares up to date. just got a new iphone 4s which is on charge but not switched on and used.

    For Windows Vista/7 http://support.apple.com/kb/HT1923 uninstalling and reinstalling iTunes
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  • My iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

    my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start

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  • My iPhone 5 is not recognized in iTunes 11

    my iPhone 5 is not recognized in iTunes 11?

    I have an iphone5 and got 2 lap tops with itunes, both recognize my phone and my desk top does not? It shows to not have a driver and can not recognize usb port?

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    You've managed to permanently damage the phone. As gdgmacguy suggests, buy a new one. Preferably from a legitimate source.
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