HT201628 This does not work as iTunes is 'Required by Mac OS X'. Any other ideas? Both my ipad and ipod touch cannot be updated at this time

Neither my ipad or ipod touch are recognised by itunes when connected by USB, or wifi. Itunes only recognises the camera element. Any ideas of how to fix this?

Plug them in to a Windows PC for the purposes of the updates.

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My iphone 5 has 7GB, went to apple store the guy said my backup that I was restoring from was corrupted so I have to restore it as a new phone wondering that if I do this and it does not work, will iTunes have my old backup saved?

My iphone 5 has 7GB, went to apple store the guy said my backup that I was restoring from was corrupted so I have to restore it as a new phone wondering that if I do this and it does not work, will iTunes have my old backup saved?

Yes, if you have been backing up on a regular basis.
If this is your first time backing up, then no.
you can check edit - preference - backup - see what is listed

When I restart, previous tabs & websites open. I have selected open in new page in options this does not work

When I start my computer and open Firefox, all the tabs from the previous session open. For now, I have to return each session to my home page (Google) prior to closing to prevent this from occuring. I have selected "When Firefox starts show my home page" this does not work. I have de selected and then reselected this option numerous times and it has now become a very big annoyance. I am about to uninstall Mozilla if this cant be rectified.
Regards Tony

Please try to troubleshoot preferences that do not save. [[How to fix preferences that won't save]]

Domicile and billing address are Thailand. I want to buy a book in Ibooks Switzerland. However this does not work. Because my Apple ID applies to Ibooks Thai only.

Domicile and billing address are Thailand. I want to buy a book in Ibooks Switzerland. However this does not work. Because my Apple ID applies to Ibooks Thai only.

The best fix for your problem is to try getting your books from some other store which also has a free ereader app, such as Kindle, Nook, Kobo, GoogleBooks, Sony.

TS3988 Each time I log into iCloud, I check, Keep me logged in, but this does not work. I have to reenter user name etc each time I try to go back to my iCloud account.

Each time I log into iCloud, I check, Keep me logged in, but this does not work. I have to reenter user name and password etc each time I try to go back to my iCloud account.

Hi,
In Keychain Access app in the Menu for the App is Keychain First Aid.
If you open this is the tick box for Synchronising the Login password with the so called Login Keychain ticked ?
9:49 pm Monday; March 16, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Am having major issues! this does not work i dont understand..does the ipod have to be off while pressing the buttons if so how is it possible if it is connected to the computer either way it turns on..and when i tried these steps while the ipod was on it

i am having major issues! this does not work i dont understand..does the ipod have to be off while pressing the buttons if so how is it possible if it is connected to the computer either way it turns on..and when i tried these steps while the ipod was on it still doesnt work it just asks me “slide to power off” please someone help me i just cant seem to put my ipod in DFU mode

To get the iPod in recovery mode and DFU mode you first have to turn the iPod off.
Just what is the problem you are tying to resolve?
Sometimes you have to let the battery fully drain if you can't turn the iPod off. After charging for at least hour try again.

I have forgotten my answers to the questions which are asked to identify me, and I am trying to press "send instructions to my e-mail", but this does not work, what should I do?

I have forgotten my answers to the questions which are asked to identify me, and I am trying to press "send instructions to my e-mail", but this does not work, what should I do?

If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(113969)

HT1338 This does not work

This does not work it keeps saying "Photo is already installed on this computer. Choose Software Update from the Apple menu to check for available updates." BUT it doesn't work.

Well, is iPhoto already installed? You never did say.
When you do check for updates are you getting any error messages? Why are you stating that SU does not work?

When I open firefox before connecting (via 56k modem) or if I leave a previous section open, disconnect and then reconnect, firfox does not work, it remains offline, even though internet is connected. I have to close firefox and reopen

When I open firefox before connecting (via 56k modem) or if I leave a previous section open, disconnect and then reconnect, firfox does not work, it remains offline, even though internet is connected. I have to close firefox and reopen

Thanks for the reply. I never get the option to "Restore Previous History" from History. I don't even have the box checked that asks to delete the history when Firefox closes. I don't know what's wrong, no matter what, I always lose everything. I have the box marked "Show my windows and tabs from last time" for when I open Firefox, but it never shows that, just my homepage. Also, when I check my History, it only shows the pages that I opened since I started Firefox, nothing from before. Even if I were to open up 10 pages now, close Firefox, and open it, the history would only show the homepage that opened this time, not any of the 10 pages that I opened 5 minutes ago.

My menu bar does not appear at the top of my homepage on a brand new 27" iMac only when i pull up an app. this does not allow me to shut down my mac when all apps are closed nor does it all me to use finder. any help would be awesome

My menu bar does not appear at the top of my homepage on a brand new 27" iMac only when i pull up an app. this does not allow me to shut down my mac when all apps are closed nor does it all me to use finder. any help would be awesome

Press the escape (esc) key to exit full-screen mode.

Silverlight plug-in does not works in FireFox 4 - beta 7 ( Mac OS 10.6.6 ) !!!! What is the problem ? I don't have any installed add-on !!!

Hi every one
Silverlight plug-in does not works in FireFox 4 - beta 7 ( Mac OS 10.6.6 ) !!!!
I don't have any installed Extensions except "Better GReader" and "Video Helper" !!!
I have problem with Seesmic.com and installing applications that required Silverlight !
I installed latest version of Silverlight many times.
Please help me.
(I don't have any problem with Safari or other Web Browser.)
Thank You all.

Silverlight only supports non-64 bit versions of Firefox on OSX (and from Firefox 4 onwards we're shipping 64-bit Firefox to 64-bit OSX users) and unlike with other plugins, we can't just start a 32-bit process to run it because of issues with the silverlight plugin architecture. We're working with the Silverlight team at Microsoft to get those fixed but it's essentially waiting on them.
(Or you could try to pressure them into releasing a 64-bit Silverlight for Macs.)

My iPhone 3gs does not sync with itunes anymore after installing Mac Os X Snow Leopard, what can i do?

My iPhone 3gs does not sync with itunes anymore after installing Mac Os X Snow Leopard (iTunes does not recognize the iPhone anymore) , what can i do?

Try removing and reinstalling AMDS:
http://support.apple.com/kb/HT1747
(I requested deletion of your duplicate post.)

My iphone5c is still under the 1 year warranty, the top button constantly sticks and does not work properly will Apple still replace my phone even though there is a few chips and scratches on the back?

My iphone5c is still under the 1 year warranty, the top button constantly sticks and does not work properly will Apple still replace my phone even though there is a few chips and scratches on the back?

As Peter says above, only an Apple Store genius can advise you.
But to further clarify, you seem to postulate that if Apple helps you, the cure would be a replacement. That is not necessarily true. Let them look at it and advise you what the remedy is. They may offer you nothing (saying it's your fault), or they may offer you a solution (keeping your current iPhone), or possibly a replacement.

Not receiving messages from Skype on my ipad and iPod touch 5gen

IPod touch 5 gen 32 gig black IOS 7.0.2
Ipad 3rd gen, 32 gig white IOS 7.0.2
I am not receiving messages on my ipad and iPod touch from Skype, it won't come thru, I've tried reboot and hard reset, but nothing works, I reinstalled Skype, and nothing works.

I had this same problem also. The problem has to do with your credit card number associated with you iCloud account. To solve this problem, you need to update your credit card/payment information by doing the following on your iPad / iPhone / iTouch:
Settings > iCloud > click on your account > Payment Information
Update this section with your correct credit card information and Save.

Is the new iPad and iPod touch 5g have exactly the same iSight camera. because i heard read a lot in the apple site about the new iPad camera but the description for the new iPod touch is not so good IN TERMS OF CAMERA. so please help me

is the new iPad and iPod touch 5g have exactly the same iSight camera. because i heard read a lot in the apple site about the new iPad camera but the description for the new iPod touch is not so good IN TERMS OF CAMERA. so please help me. coz i want to know is ipod touch 5g giving the new ipads like high clarity mages

The ipod touch 5g and the new ipoad both have 5-mega pixal cameras.

HT201628 This does not work as iTunes is 'Required by Mac OS X'. Any other ideas? Both my ipad and ipod touch cannot be updated at this time

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