HT201659 I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information
I cannot make a purchase an app even know I have credit on account and it will not let me remove old debit card information
Hi Lukeclear17,
The article linked below details both why you may be unable to make a purchase using the credit on your account and why you may be unable to choose "None" when editing your billing information.
Why can’t I select None when I edit my Apple ID payment information?
https://support.apple.com/en-us/HT203905
Cheers,
Allen
Similar Messages
-
HT1689 I have money in my iTunes account and it will not let me purchase what I want.
I have money in my iTunes account and it will not me make a purchase. It says I have to contact iTunes support.
Did you contact iTunes support then?
https://expresslane.apple.com/Issues.action -
I have money on my account but it will not let me purchase music can someone help? pls
I have loaded an itunes gift card to my itunes account and it will not let me purchase any music can anyone help with this
What exactly happens when you try to buy something ? If you've already removed the card from your account then iTunes shouldn't be asking for any details about it.
If you log into into your account is the card still shown . On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link. If you are doing it on your phone then tap on your id in Settings > iTunes & App Store and tap on 'View Apple ID' on the popup and log into your account - that should also give you a payments link on your account's page.
Changing payment info : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
I cannot get my IPAD to recognize my new Email with my Apple ID and it will not let me sign in
http://support.apple.com/kb/he37
-
I am trying to make an in-app purchase, and it will not let the trasaction go through after I click "buy." How do I fix this?
By 'not letting the transaction go through' you mean ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
I am trying to purchase in a app and it will not let me. I have just changed my credit card details now I can buy in my apps. I have purchased from App Store with no problem . Please help
Contact iTune Support
http://www.apple.com/emea/support/itunes/contact.html -
I need to change my id email address. The address I need to use is also my repair address and it will not let me make the change. Can someone help me. I cannot find a phone number to call that will help me with this problem.
There isn't a phone number for iTunes Support.
If you mean that the address is your rescue email address then follow the steps half-way down this page for changing it http://support.apple.com/kb/HT5312 :
Navigate to appleid.apple.com using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
Once you've finished editing your rescue email address, click the Save button directly below the email field.
You can then try using it as your primary email address on your account (you may need to log out and back in after removing it as your rescue email address). -
Hi there. I just bought a new iMac. Used to have a pc. Plugged my nano into iMac and it transferred my purchases fine. Bought a new album on i tunes and it will not download to my nano. Does anyone have any suggestions? Much appreciated. Thanks.
You may not have the iPod's Music tab set up in iTunes, which is how you tell iTunes how to automatically sync your iPod.
Select the iPod in iTunes. There is a row of "tabs" (starting with Summary). Click on Music there.
To use automatic syncing, the checkbox for Sync Music is checked. Below that, you can choose to sync Entire music library, if it fits. Otherwise, you can choose to sync Select playlists, artists, albums, and genres.
With the latter choice, you can create a selection of songs to sync to the iPod by selecting (checkmarking) playlists, artists, albums, and/or genres on the Music tab. For example, you can make a playlist in iTunes with all the songs you want on the iPod. That new album needs to be on that playlist, if you want those songs synced to the iPod. On the Music tab, checkmark that playlist.
When you Apply the change, your selection of songs sync to the iPod (replacing its existing content). Going forward, any changes in the iTunes Music library that are related to your selection of songs on the Music tab sync automatically to the iPod when you connect it, or when you click Sync.
Therefore, if you create a playlist with songs you want on the iPod, and select it on the iPod's Music tab, you can simply update that playlist in iTunes (add and remove songs), and those changes sync to the iPod automatically at the next opportunity. -
i downloaded a itunes card and it will not let me download songs or apps it just says billing information what do i do?
You need to make sure your billing address is correct whether or not you use an iTunes gift card or not.
http://support.apple.com/kb/HT1918
"Note: The payment methods that the iTunes Store accepts can be found in the payment type section. If you do not want a payment method on your account, select None in the payment type section." -
Want to create Apple ID for both my children's IPad's. Tried creating new email account for my son and it will not let me. I want them to be only able to purchase from redeemed gift cards and everytime it asks me to update credit card info on their Ipad.
Look, I understand I still need a card attached to the account. The problem is, it won't accept my card because I only have 87 cents in my bank account right now.
If I had known there would be so much trouble with the iTunes card, I would have just put the cash in my bank account in the morning instead of buying an iTunes card (I didn't expect the banks to be open on Thanksgiving of course).
Apple will only accept cards that have a balance. The balance is so small in my account that it won't accept it as a valid card.
I'm going to have to contact Apple anyway to reset the security questions. That's obvious. Your answers were not exactly helpful. You didn't tell me anything I don't already know, but thanks for trying to be helpful. -
When I try to purchase a song, it will not let me use the gift card that I redeemed. It directs me to my billing info and says that my session has timed out. How can I fix this?
For some reason this worked for me. I went into my account and changed my first name, maybe it causes itunes to reset. What ever it does my itunes works now.
-
My HD died on my iMac. I replaced it and lost everything that was on it. I found my source disks from my original purchase for Final Cut Express HD 3.5. I now have Maverick ISO and it will not let me load my software so I can continue my film work. How do I get it too recover it without paying for it again since I paid for it already and have projects in progress that need to be completed?
1) Partition your hard drive or add an external drive and install Snow Leopard (with the Optional Rosetta) into it and then you can dual-boot (System Preferences:Startup Disk) into Snow Leopard and run FCE 3.5 there.
2) Use one of the following methods to install FCE 3.5 into Mavericks:
a) Pacifist: http://www.charlessoft.com/
b) Jeremy Johnstone's Terminal method: http://www.jeremyjohnstone.com/blog/2012-03-11-installing-final-cut-pro-studio-2 -0-on-mac-os-x-10-7-lion.html
Reports on this forum seem to confirm that Final Cut Studio 2 will continue to operate in Mavericks once it is functionally installed, albeit some plug-ins may fail to function. FCE 3.5 is the same generation as FCS2, and presumably will continue to operate in Mavericks, as well. -
I have tried to changed my Apple ID and every time I try to use the new Apple ID it won't let me because when i try to update an app the old ID comes up to sign in. I deleted that account so it will not let me use my new one.
Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
By entering App store I get a message that a software update, but this software I have never installed on my computer if I want to upgrade what message he sends me a says this with a different account to mine, will not let me update. If Iinstall this software (FACEBOOK), I put as account user account that is not mine, if you change to my account, send an error and will not let medesacragarlo.As I can remove the software actaulización notice?
Hi...
I replied to you here > https://discussions.apple.com/thread/3851006?tstart=0 -
Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download
Purchased Adobe Acrobat Pro XI Student edition from Best Buy and it will not download. It made me download an installer and then when I went back to download it from the Best Buy digital library and clicked on "Download," nothing happened
I have done both of those and still no luck. I have tried this download on Chrome, Internet Explorer, and Firefox and its the same story on all of them. I have a Windows, also, if that helps
Maybe you are looking for
-
Can't open animated GIF, even with secret trick (psd cs3)
Hi I know a lot of people have had trouble with opening animated .gifs in photoshop cs3. I had that problem until I learned the little "trick" you could do (type *.* in "import video frames to layers") and then simply open the gif. This has worked on
-
My iPod touch 4th gen has the white screen of death and won't connect to iTunes to restore.
I was updating from iOS 6 beta 1 to beta 2 when my ipod froze up and started showing the white screen of death. I've tried the trick where you hold the power and home button for ten seconds and tried to put it in DFU mode to restore. None of these tr
-
Is CS5 compatible with Windows 8? If so, how do I uninstall and install on new computer if I no longer have any installation files? If it isn't compatible, is there an option to upgrade?
-
Why can't I rename files?
I have a sub folder that when I click any file in it, the file name doesn't highlight so I can change it. If I go only one level out of the sub folder, there is no problem with renaming files. If I copy any of these files to another folder, I can re
-
Quick way to reset Spotlight: Hi everyone! I am looking to know if somebody can help me with this issue: My Spotlight option is not working properly and all that I am trying to find into my computer is not comming up even if this documents are into