HT201699 having problem to connect internet with virgin simcard

hi, I bought virgin contract with blackberry 9300 but when i insert my virgin sim card in Iphone 3g I am unable to connect internet, can some one help me with this issue so i can connect with internet. any help much appreciate. Thanks. .

Hi,
Thanks for your question.
According to your description, I am not quite sure of your network deployment. I would appreciate it if you can post
a figure of your network topology.
In addition, I recommend you to check the common suggestions below:
You can configure the default gateway to 192.168.2.3, then tracert a public website, such as tracert google.com, then check the result.
In addition, you can disable the firewall and run “ping 192.168.2.3” at the command prompt. If it is unable to ping, you can check the route table or
ARP cache. If it is able to ping, you can try to ping the public IP of the ADSL modem. If it is unable to ping the public IP address, please contact your ISP for assistance.
By the way, based on your question, it is more related to network, I will move it to the network forum. Thanks for your understanding and support.
Best regards,
Susie

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