HT201699 I'm using an iPhone 4 which i purchased last month, there seems to be some kind of problem with the mobile data network
Hi,
I bought a new iPhone 4 last month, totally fell in love with it untill there was this problem regarding the apn disappearing. I manually added the apn info and it worked fine for some time but soon after I disabled the mobile data/3g connection and enabled it later I always use to get a msg saying "Could not activate mobile data network" even after it being active( 3g symbol always used to be poped up at the top). Though the apn is filled with a valid data it shows me the same msg over and over again. It some times works on rebooting but the rebooting the handset everytime i want to use the connection sounds very pestering. Please suggest me with somehting to get rid of this problem...
https://discussions.apple.com/message/21946322#21946322
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Hi every time I go to write a tx my phone asked for my sign in details like I have just bought something like an app of song ect I just press cancel and it goes away but still pretty annoying is there a way to stop this or is there a problem with the phone ? Thanks
If the login box keeps popping up either your acct is disabled or you are mistyping your pw.
Go here and try out your pw and reset if necessary:
http://appleid.apple.com/
Click on Manage ID and go from there. -
I bought an iPhone 5 around fifteen days back and it has already started to give problem with the on/off button. I have to press it five six times to switch it on or off. I am so frustrated by the fact that if I bring it to the service centre, I am going to get a refurbished phone in place of my brand new phone which I just bought. The idea of a used phone repulses me. Any solutions ?
sumeshdua wrote:
The idea of a used phone repulses me.
Why? Your current phone is used... it has been since the instant it was removed from the shrink wrap and turned on.
sumeshdua wrote:
Any solutions ?
Live with the phone as is.
Take the device to Apple for evaluation... it may not need replacement.
Even if it does, neither you or the Apple tech should be able to tell if the replacement is new or refurbished. -
How can I debug a problem with the 3g data connection on my iPhone 4s?
This question didn't get any answers in the "Using iPhone" forum. Thought I would re-ask here. Note, I had to reset the network again today 2 days after the last reset:
I've been having intermittent problems with my 3g data connection on my iPhone 4s on ATT. Whenever this happens I see full bars etc, but can't browse from safari or get any data in other apps. My wife's iPhone 4 right next to me has no issues at all. Switching on/off airplane mode and turning off/on Cellular Data does not help. The only thing that helps is resetting the Network Settings or hard restarting the phone.
I figured my problems were hardware related so I took my phone in for a replacement the other day. Things started out fine but after I upgraded it to 5.01 and restored my backup and now I am back to having the same issue today. I assume the issue is with something coming from my backup / restore but is there any way for me to pinpoint what could be causing the issue. I have a lot of apps, I'd rather not have to reinstall and set them all backup manually, but I would if I knew that would fix the problem... but for all I know one of the apps could be causing it.
Anyone have any logs I can check or testing I can do on my end?
Thanks!Unfortunately, Apple does not make any logs available to the average schmoe (like us) for networking, kernel dumps, or anything else (assuming, of course, it is not jailbroken).
Your best bet is to take it back into the store. Ask them to look at the notes in GCRM regarding the last time this occured, then explain after upgrading to 5.01 it is occuring again. Then ask them for a phone swap since it is a reoccuring issue and doesn't sound like an OS/SW issue. Good luck! -
I'm rapped in my ipad, I work with it every day. It's so handy and I have a lot of fun with it as well; so that's the up side of it.
The down side is, emailing for some reason when I send a email. I get two copy's sent back to me and my iphone as well and the email don't get sent. My iphone and office 2007 and ipad are having sync issues.
I can't work the configuration with Icloud.
My ipad and iphone was working ok, I updated to ios 6.0.1 and than the problme s started with the iphone and the ipad.
There little issue will not stop me for updateing to newer models.
I need some help or advice, but there just too much to read on the web-site.Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
I can't report a problem with a song on iTunes recently. It states that I must have the latest version of Internet Explorer. Which I do - Explorer 8. What's the glitch?
The Report a Problem within iTunes frequently seems to have problems. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue with the song to the iTunes Store.
Regards. -
Im very frustrated with Apples Iphone 5 chargers!!!! What seems to be the problem? They are not frayed on the ends (like the 4 used to do) they are very new & not charging my phone, iphone 5 or sons iphone c. Please help!!!
if they are less than 12 month old take them to an Apple Genius bar as long as there is no user damage they will check them under warranty
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hi guys,
2 display/video isssues
1) when videos played with full volume, it starks giving jerks and breaks
2) some times when i play videos it gives glitches althougs the videos are clean when played on another computer.
please let me know and help out guys.A Question...
How much Free Disc Space do you have on your Hard Drive...? -
My carrier is Straight Talk (using ATT network) and they require the user to enter the APN settings in order to access their data network. My Iphone 4s is factory unlocked but I can not get to the Cellular Data Network tab to enter the settings?
Yes ATT hides the APN settings so when you try to use a st sim it automatically reads on AT&T network so the APN settings are hidden and cannot be accessed however you can go to apn.straighttalk.com on you'r phone and select APN/data settings then select AT&T then iPhone and a screen will pop up asking if you would like to install the profile for whatever reason it's not verified but works fine. You can also go to www.unlockit.co.nz and set up a straight talk APN profile that is verified not sure exactly what that means but both work to get the data working on the phone for straight talk but it does not make the MMS work. There are a couple other methods I have read about one is on howardforums using ibackupbot to manually change the files on the phone I haven't been able to get mine to stick using that method but other people have and there is a sim swap method to trick the phone to reveal APN settings using a tmobile sim I have not tried this but other people have with success. The last two methods mentioned will make both data and MMS work
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My iPhone 5 is experiencing problems with the Wifi at home. It shows that it is connected to the wifi but anything that uses wifi (apps etc) doesn't load content and just looks like it's loading forever but nothing ever comes. However the wifi and wifi/internet dependant apps work sometimes but it's rare. How do I fix this?
Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
8.8.8.8
8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist. -
I bought my iphone from carephone warehouse, sim free and with no contract. 5 months down the line I had a problem with the phone and I booked a genius appointment, they swapped my phone and gave me a new phone but they locked my phone to tmobile!!! I now do not use tmobile and I have an iphone which is locked to tmobile!!! I bought an unlocked phone and apple have locked it!!! what can i do?
In response to this, Carphone Warehouse (and Phones4U) sell what is commonly referred to as "sim free" handsets - these are not the same as unlocked. Sim free handsets will automatically lock to the first network sim card that the phone is activated with, and that will be permanently. The only way to unlock the handset would be to go through the network (T-Mobile I understand) and request they unlock it for you. More than likely, there will be a charge as you are no longer a T-Mobile customer.
If you ever want to purchase a new unlocked iPhone, the only place you can buy one is from Apple directly. Any other place will most likely sell sim free handsets. -
Over the course of many years I seem through using different computers to have several apple ids and three email addresses, this is causing problems with synchronising, I have an iPod, iPhone and ipad
Hi there
Sorry for hijacking your thread as put by Dahveed. However I have resolved my issue so I thought I'll share it with the rest of you.
I checked for the error 3194 in youtube and I found some good videos that tell you how to resolve the problem. The issue I was facing was the actually (I know because I have resolved it now) the communication between my computer and apple server which can be fixed as following (if you are using windows):
There is file in following directory:
C:\Windows/system32/drivers/etc/hosts
The file normally has no extension and it is in file format. You need to open it and make sure that every line that has apple server id starts with "#". In my case one of the line started directly with the ip address and then gs.apple.com.
Perform your restore/update after that and hopefully it should be resolved (mine did).
Cheers -
How do I use an IPhone 4S (I purchased in Tokyo ) in Mumbai! It's locked
How do I use an IPhone 4S (I purchased in Tokyo ) in Mumbai! It's locked. The carrier there was SoftBank and I have cleared all my dues with them. They refused to unlock it at the time of termination of contract. Now I'm in dire straits .......do not want to spend o buying another one when there are already two lying at home. Please help
Sell the devices you currently have to someone that can use them with the carrier they are locked to. Put those funds towards the purchase of a device that you can utilize with the carrier of your choice.
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My Iphone has a problem with the microphone it doesn't seem to work! so there for i can't use Siri anymore.. this has been playing up for some time now. But as my wife & I had a baby 7 Months ago I have not found the time to pop in to the apple store until today (8/12/13) and they told me that they couldn't help as it's out of it's warranty by 57 days
Can antone help me? is there something i can do, apart from buying a new iphone!Have you got Siri turned on in settings/general/restrictions?
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Is anybody else still not able to use the App Store? I can't download nor update any apps. I have an IPhone 5 device not currently updated to iOS 7 as my partner also has an iPhone 5 running iOS 7 and it seems to have some issues at the moment.
Hi Tech5Apple,
Thanks for visiting Apple Support Communities.
If you continue to see unexpected behavior when accessing the iTunes Store, the troubleshooting steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy
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