HT202157 After updating my apple tv to v 5.2, it no longer recognizes my remote controls and I can't use it anymore. Any suggestions?
Hi,
I recently did the 5.2 update for Apple TV, and it appears as if the software updated, it shows me the new improvements like Icloud, wireless keyboard etc, but when I go to hit the 'continue' button on my tv screen, the remotes dont work and i'm just stuck on that screen. No amount of rebooting the apple tv or my modem will work, so now my Apple tv is uselss. help?
I think you have to re-pair your remote to your AppleTV. This happens sometimes.
http://support.apple.com/kb/HT2827
I think that's the remote you have, but it does the same thing with more current remotes.
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If you are having issues with your apps, check out the general troubleshooting for apps downloaded.
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Thanks for using Apple Support Communities.
Regards,
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Since updating my iPhone 4s to ISo 6 my wifi setting is a pale grey and can not be turned on. Have tried restore, reset network settings and updated to ISP 6.0.1, anyone have any suggestions as this is really frustrating.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130?tstart=60
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
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We operate Windows 7Reset the page zoom on pages that cause problems: <b>View > Zoom > Reset</b> (Ctrl+0 (zero); Cmd+0 on Mac)
See http://kb.mozillazine.org/Zoom_text_of_web_pages
If you have increased the minimum font size then try the default setting 'none'.
* Tools > Options > Content : Fonts & Colors > Advanced > Minimum Font Size (none)
* Tools > Options > Content : Fonts & Colors > Advanced > [X] "Allow pages to choose their own fonts, instead of my selections above"
See also:
* [[Websites look wrong]]
* http://kb.mozillazine.org/Websites_look_wrong -
After I updated to iOS 7, my iCloud account is showing the incorrect email address for my Apple ID but will not allow me to change it- it's gray and I can't click on it. How do I fix this?
If you change your email, you do not need to "change" your AppleID. Just edit your email(s) on your Apple ID by logging in to your AppleID account. You should always use the same AppleID for Apple Services (iCloud, iTunes etc) and multiple ID will cause problems and confusion in the future.
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https://appleid.apple.com -
After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.
After apple wiped my hard drive, my computer no longer recognizes my iphone 4. It will charge, but doesn't show up in my sidebar or in itunes. My computer says there are no software updates available. I'm running OSX 10.5.8 and itunes is 10.3.1.
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Device not listed in find my iphone after updating my apple id password
how to track my iphone5 that is already lost and when i sign in icloud my lost device is not listed in find my iphone after updating my apple id password. i also enabled icloud and imessage and facetime in that iphone using my current apple id that i used in icloud. pls help me
If you still have access to your old email address, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email account and verify it. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. You can now go to Settings>iCloud and sign in with your correct iCloud ID and password.
If you don't have access to your old email address, you will have to contact Apple to have them reset the password so you can disable Find My iPhone and sign into your iCloud account. You can either go to https://expresslane.apple.com, select "More Products and Services", then "Apple ID", then on the next page select "Other Apple ID Topics", then "Lost or forgotten Apple ID password" and click "Continue"; or you can contact Apple Support (http://www.apple.com/support/icloud/contact/). -
HT5706 photos on screen saver gone after update of apple tv
photos on screen saver gone after update of apple tv
Welcome to the Discussion Forums
Why are you looking in a shared library, is itunes set up as a secondary library.
See This
If you are set up as a primary library you need to look in my tv shows.
When you say you have reinstalled everything, does that include itunes (if so how did you do that), does it include rebuilding your itunes library. -
After updating my apple tv last night, it has stopped working. The light blinks but there is no input to the tv. I have reset it multiple times, have unplugged it, and it still doesn't work. What can I do?
connect it by usb to your computer and restore it's firmware from itunes on the very same computer
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after updating my apple pad 3 , i cant make video anymore! somebody can tell me why e what can i do? thanks so match
Try sliding the words up/down to select the various modes.
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After updating my Apple TV I no longer get the option on my iPhone to transfer it yo the Apple TV, the icon does not appear!!!! Please help!!
Try rebooting Apple TV, iPhone, Router. Make sure all are up to date.
Also see
http://support.apple.com/kb/TS4215?viewlocale=en_US&locale=en_US -
after updating my Macbook Pro retina display to os x yosemite 10.10.2, the mause and track pad locks, and do not respond especially when using the Mac for a long period, please help, how can I solve this, I do not like feel like in windows, so I paid good money for this mack, I feel calm
Hi Buterem,
I'm sorry to hear you are having issues with your MacBook Pro since your recent Yosemite update. I also apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having intermittent but persistent responsiveness issues with your mouse or trackpad, you may want to try using Activity Monitor to see if these incidents correspond to occupied system resources, especially system memory or CPU. You may find the following article helpful:
How to use Activity Monitor - Apple Support
If the entire system hangs or locks up (for example, if the system clock freezes and stops counting up), you may also be experiencing some variety of Kernel Panic. If that is the case, you may also find this article useful:
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support
Regards,
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After updating to iOS 6 my battery life of iPad 2 has reduced drastically..plz help..have tried all the standard solutions suggested in forums but doesn't help
The quickest way (and really the only way) to charge your iPad is with the included 10W or 12W USB Power Adapter. iPad will also charge, although more slowly, when attached to a computer with a high-power USB port (many recent Mac computers) or with an iPhone Power Adapter (5W). When attached to a computer via a standard USB port (most PCs or older Mac computers) iPad will charge very slowly (but iPad indicates not charging). Make sure your computer is on while charging iPad via USB. If iPad is connected to a computer that’s turned off or is in sleep or standby mode, the iPad battery will continue to drain.
Apple recommends that once a month you let the iPad fully discharge & then recharge to 100%.
How to Calibrate Your Mac, iPhone, or iPad Battery
http://www.macblend.com/how-to-calibrate-your-mac-iphone-or-ipad-battery/
At this link http://www.tomshardware.com/reviews/galaxy-tab-android-tablet,3014-11.html , tests show that the iPad 2 battery (25 watt-hours) will charge to 90% in 3 hours 1 minute. It will charge to 100% in 4 hours 2 minutes. The new iPad has a larger capacity battery (42 watt-hours), so using the 10W charger will obviously take longer. If you are using your iPad while charging, it will take even longer. It's best to turn your new iPad OFF and charge over night. Also look at The iPad's charging challenge explained http://www.macworld.com/article/1150356/ipadcharging.html
Also, if you have a 3rd generation iPad, look at
Apple: iPad Battery Nothing to Get Charged Up About
http://allthingsd.com/20120327/apple-ipad-battery-nothing-to-get-charged-up-abou t/
Apple Explains New iPad's Continued Charging Beyond 100% Battery Level
http://www.macrumors.com/2012/03/27/apple-explains-new-ipads-continued-charging- beyond-100-battery-level/
New iPad Takes Much Longer to Charge Than iPad 2
http://www.iphonehacks.com/2012/03/new-ipad-takes-much-longer-to-charge-than-ipa d-2.html
Apple Batteries - iPad http://www.apple.com/batteries/ipad.html
Extend iPad Battery Life (Look at pjl123 comment)
https://discussions.apple.com/thread/3921324?tstart=30
New iPad Slow to Recharge, Barely Charges During Use
http://www.pcworld.com/article/252326/new_ipad_slow_to_recharge_barely_charges_d uring_use.html
Tips About Charging for New iPad 3
http://goodscool-electronics.blogspot.com/2012/04/tips-about-charging-for-new-ip ad-3.html
How to Save and Prolong the battery life of your new ipad
https://discussions.apple.com/thread/4480944?tstart=0
Prolong battery lifespan for iPad / iPad 2 / iPad 3: charging tips
http://thehowto.wikidot.com/prolong-battery-lifespan-for-ipad
iPhone, iPod, Using the iPad Charger
http://support.apple.com/kb/HT4327
Install and use Battery Doctor HD
http://itunes.apple.com/tw/app/battery-doctor-hd/id459702901?mt=8
In rare instances when using the Camera Connection Kit, you may notice that iPad does not charge after using the Camera Connection Kit. Disconnecting and reconnecting the iPad from the charger will resolve this issue.
Cheers, Tom -
after updating to the latest operating system on my iPhone 5s, often my screen goes blank and I am unable to unlock my phone. The phone becomes completely non responsive . Since I have the soft touch home button enabled I will either call Siri and ask to open an app which solves the issue or if I don't have Internet then the only solution is to switch off and then switd
Hello there, Prashanthds96.
The following Knowledge Base article offers up some great steps for troubleshooting issues with an iPhone not turning on:
iPhone: Hardware troubleshooting
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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