HT202157 anyone having trouble with renting movies with Apple TV?

Not sure what to do,  can't seem to rent on Apple TV tonight.  Netflix is working and Itunes on my MAC is working.  I can always plug Mac to sound system but....  Anyone out there ith same trouble today.
BTW:
I restarted AppleTV
I plug/unplugged (the godd old alt/del)

I appreciate you trying to help. However, I have NO idea how to check for a '3rd party DNS'. As I said, it worked flawlessly on Monday. Wouldn't that mean I was corrected properly?
I went to Apple TV support and in answer to rentaing movies it referred me with a link to this:
How long do I have to watch a rented movie?
You have 30 days from the time of rental to watch your movie, and 24 hours (in the US) or 48 hours (elsewhere) after you've started viewing to finish it. Once the rental period expires, the movie will disappear from your iTunes library.
This is a link FROM the Apple TV page. So I should have 30 days to watch the movie. Under Settings is a "Search for rented movies" option. Isn't that where you would find your rentals that you have not watched yet?
It's not that I don't WANT to troubleshoot. I just do not have a CLUE how to provide what you are asking for.
Thanks.

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