HT202157 Apple TV 2nd Generation

updated my apple tv 2 gen and my rentals were erased! anyone knows what happened??

There is no accessible storage so you will have to reload, and it is not recommended to do more than one at a time. Have you checked settings - iTunes - check for rental? Some users have reported signing out and logging back in works.

Similar Messages

  • Can I use my imac remote for Apple tv 2nd generation

    Apple tv 2nd generation is not working. HAve tried all the resets and a new battery but to no avail. Just wondered if I can use my remote from my iMac as a replacment.

    Yes, Any apple remote should work.

  • Itunes crashes on addition of artwork to movie folder and apple tv (2nd generation) will not see itunes while itunes plays playlist over wireless network to airport express??

    I have 4 non apple pc exhibiting same issue. Whether you have ten movies on board the pc or 500 on external storage Itunes locks up after you "get info" and try to add video cover from IMDB whether the art is in my pictures on PC or off USB key / external storage. Very frustrating to the extent that I bought a macbook thinking that it may be a non apple issue and bingo same issue whether films on macbook or on nas/ external usb. Effectively itunes may be made to crash by adding artwork!
    2nd Issue noticed at weekend I have a small music library of approx. 35gb music in itunes music folder when a playlist was being played within itunes and airplay was selected to an airport express that is connected to distributed music system in house all works well during party. Guest have access to DJ app via remote app or control of content being player. My kids disappeared into the front room and while playlist on notices 2 things. The ipod touch ( 4 mths old) would not connect to apple tv player 2nd generation while airplay on to music system and the infra red remote remote worked fine but apple tv would not see video files in itunes while airplay on. When airplay disabled all absolutley fine , re- enabled airplay and apple tv bumped again. I have a wireless N router and have successfully had 2 apple tv 2nd generation working off itunes video files without issue. There are delays but both are seen in remote app and both players see itunes folders. I would have thought video streaming to apple tv players sucked up more bandwidth that one airplay to airport express and one apple tv 2nd gen.
    Anyone experienced same

    OK - I managed to fix this. Will document for others.
    I started to think it was a firewall thing. So I turned off both my Windows 7 firewall and my BT Home hub firewall. It started working!
    So turned back on the BT home hub firewall - still working. So it must be a windows 7 firewall.
    Went in and checked that Itunes was there as an exception... Yep. So why still not working?
    Found out that the entry in my Windows 7 firewall said I-Tunes - but when you looked at the details button it wasnt pointing to a program - it was just blank.
    So added a new entry and pointed that at the I-Tunes exe file.
    Now all working...

  • Apple TV 2nd generation purchases not showing in iTunes

    I just got the Apple TV 2nd generation for Christmas.  I just last week purchased on the Apple TV the old movie Footloose and the new movie Footloose.  I can see them and play them all I want on the apple tv but they don't appear in iTunes on my computer (either in movies or in purchased on apple tv). 
    On the apple tv they don't appear in my library but when i go into movies and search purchased, they appear there and there is a little cloud next to it. 
    I can see my itunes movie library on the apple tv.
    My apple tv is connected to my computer and the apple id for both my apple tv and computer is the same. 
    Why is this happening? Shouldn't I be able to see my purchases on my apple tv in itunes so that I can download the movie to itunes and put on my ipad or iphone for viwing?

    Make sure you have the latest version of iTunes.  Then, try going to the menu item "store" (i think that's it, not at my computer) and "check for available downloads."  If that works great, if not, go to the iTunes Store within iTunes, look on the right for the new Purchased section.  You should be able to download your media from there.  After the download(s) complete they will be seen in iTunes and Apple TV via the Computer > Movies sections.

  • I have updated my apple tv 2nd generation to the latest software but it shows the itunes symbol with the usb. Anyone know why this might be? Thanks

    I have updated my apple tv 2nd generation to the latest software but it shows the itunes symbol with the usb. Anyone know why this might be? Thanks

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.

  • My Apple TV (2nd Generation) continually requests authorisation, even after my MacBook says I am authorised. Please can someone help?

    My Apple TV (2nd Generation) continually requests authorisation, even after my MacBook says I am authorised. Please can someone help?

    Welcome to the Apple Community.
    Are your Store location and other details set up correctly on the Apple TV. have you tried de/re-authorising your MacBook.

  • Can I use apple tv 2nd generation in the philippines?

    I bought an apple tv 2nd generation in US and I'w like to know if it will work in the Philippines. My apple ID is also from Philippines.
    Thanks

    Welcome to the Apple Community.
    Yes the Apple TV will work in the Philippines although you may need to change the power cord or plug.
    Unfortunately the Philippines store doesn't have movies or TV shows, so you couldn't use those particular features with your account.

  • TS3989 How do I accept iCloud updated terms of service on Apple TV 2nd generation using only an iMac computer, since I have no other iOS devices?

    I just updated my Apple TV 2nd generation, and upon completion it would no longer give access to Photo Stream. Instead I was told that I needed to accept the change in iCloud terms of service without letting me know how to do that on an iMac, since I don't have any other iOS devices. Where do I go to accept these terms of service changes, in order to continue to use Photo Stream.Is there an easy answer, or is this Apple's way of forcing me to buy products that I don't need?

    i guess you could put the aiport utility app on your iphone, click on the aiport express there, it will show you how many devices are connected to it and the mac addresses of those devices.

  • Apple TV 1st generation cannot use AirTunes with Apple TV 2nd generation or Airport express 2nd generation

    Is it normal that Apple TV 1st generation cannot use AirTunes with Apple TV 2nd generation or Airport express 2nd generation? I want to play music synced in my ATV 1st gen. to a nymber of speakers in the house. In the list of speakers I can see Apple TV itself and my two Airport Expresses 1st generation but not my Apple TV 2nd generation or my Airport express 2nd generation. For the ATV 2nd gen. I found a solution: when I enable the Airplay setting of XBMC which is installed on my ATV 2nd generation, then AirTunes in ATV 1st gen. sees the speaker "XBMS (Apple-TV)". Itunes can in my Macbook pro can use Airplay with all my speakers, i.e. ATV 1st gen., ATV 2nd gen., Airport Express 1st gen., Airport Express 2nd gen.

    Last time I checked ATV1 could not use Airtunes to send audio to an AppleTV 2 or 3 - highly annoying as you think they would have kept backwards compatibiility for audio, but it seems Airplay is more than a superset of Airtunes.
    AC

  • Apple TV 2nd generation firmware versions

    Does anyone know if Apple released Apple TV 2nd Generation with firmware versions 5.0 or 5.1, or were all Apple TV 2's released with firmware under 5.0 ?
    Thank you.

    Yes all ATV2 were sold with a firmware under 5.0. Before the 5.0 release the last 4.0 firmware was 4.4.4, which can no longer be installed on the ATV2. However,all ATV2's can be upgraded to firmware version 5.0.
    5.1 is for the iPhone/iPad.

  • I'm gettin an error message when I try to play a movie a rented using Apple TV 2nd generation. How do I solve this?

    i'm gettin an error message when I try to play a movie a rented using Apple TV 2nd generation. How do I solve this?

    I don't believe I've seen a solution to that error code. There's a new version of iTunes out, have you installed it yet, it might be worth trying. You might also try restarting your Apple TV and router.

  • Do you have an Apple TV (2nd Generation)?

    If you own an Apple TV (2nd Generation) with software 5.2 or earlier and want the new Apple TV (3rd Generation), sell it on eBay. They are going for over $200 if it's in good condition and comes with all the original components (box, cable, documentation, remote). 
    DO NOT update the software to 5.2.1!

    This way you can purchase the new one for about $110 including tax and have some extra spending money

  • I am not able to see the photos under iphoto on my apple TV 2nd generation

    I am not able to see the photos under iphoto on my apple TV 2nd generation. I am using the same apple ID on both my mac and Apple TV. I ahve two apple iDs. It is a bit confusing.

    Follow the instructions in this Apple support article. Although the article refers to using photos with the screen saver it is also how you share photos with Apple TV in general.
    Apple TV (2nd generation): How to use your photos with your Apple TV screensaver

  • Apple TV (2nd generation) won't play my rented movies?

    I have a apple tv (2nd generation) that I bought in the UK last October. Whe in the UK it was working perfectly but now that I have taken it back to the UAE to use, I cannot play any of my rented movies. I am able to rent the movie using my UK account but when I try to play it, the movie doesnt load and takes me back to the homepage. Very frustrating! Can anybody please help. Apple support have confirmed that my location is not an issue so I am stuck for suggestions

    I would guess this is a restriction of your internet service in the UAE - A lot of middle eastern countries are restricted. Get yourself a router that support VPN, purchase a subscription to StrongVPN and then you will appear to be in the UK.
    Hope that helps
    Paul

  • I read that the apple tv 2nd generation output resolution is 1080p but the one i have only list up to 720HD  my Tv is a Sony KDL-42EX440 capable of 1080

    I read that the apple tv 2nd generation output resolution is 1080p but the one i have only list up to 720HD?
      my Tv is a Sony KDL-42EX440 capable of 1080

    No, second generation AppleTV outputs 720p HD only, the 3rd generation outputs 1080p.
    2nd gen can decode 1080p in theory but the output resolution maxes out at 720p.
    If it's any consolation AppleTV 2's can fetch good 2nd hand values compared to ATV 3's.
    AC

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