HT202157 Apple TV update 5.2 does not work for device

This is the second time and second device that the Apple TV update did not work. Please help.

Welcome to the Apple Community.
If you are using ethernet, try the update with wifi.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.

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Frank-
OK, thanks for looking into that. I also submitted this service request, which includes a simple sample app to demonstrate the problem:
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HT202157 Apple TV update 5.2 does not work for device

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