HT202157 Apple TV update is not working

It appears to download, goes to Step 1of 2 and then gets almost to the end of the first step then quite and displays that it was unsuccessful. Tried turning off the Apple TV as suggested three times to no avail. I'm getting ****** off.

Connect the ATV to a computer running iTunes and restore.

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Links in Apple Discussions update email not working

Recently the links in emails I receive about discussions I subscribed to do not work. I receive the Server not found message and it also says:
Firefox can't find the server at acdiscuss-stage01.corp.apple.com.
The two types of links in the emails that don't work are these two:
http://acdiscuss-stage01.corp.apple.com
and
http://acdiscuss-stage01.corp.apple.com/thread.jspa?messageID=2780893#2780893
Thanks.
PowerMac G4 MDD Dual 1.25 Mac OS X (10.4.7) 2G ram; old Superdrive; Apple Computers since 1988
PowerMac G4 MDD Dual 1.25 Mac OS X (10.4.7) 2G ram; old Superdrive; Apple Computers since 1988

Hi Picky!
I use AOL, and the links don't work for me either. Actually, since the New Discussions debuted, they aren't even links anymore!
What I do is, copy a portion of the URL from the Email notificarion, and paste it into the browser address bar.
As an example, using the URL that you posted, I would C & P this portion:
http://acdiscuss-stage01.corp.apple.com/thread.jspa?messageID=2780893,
eliminating the #(pound sign), and the duplication of the source number.
The above link won't work either.
But that particular URL looks rather strange. Mine are usually from http://discussions.apple.com/thread.jspa?messageID=Source Number Here.
ali b

Apple App update has not worked for 2 days

For the last two days Mar 1-2, my update has stalled leaving several updates hanging where I can't use them.
Any ideas on what's going on?

Contact the email provider.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).
This all assumes that you have a working data connection.

HT202157 Apple TV update 5.2 does not work for device

This is the second time and second device that the Apple TV update did not work. Please help.

Welcome to the Apple Community.
If you are using ethernet, try the update with wifi.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.

I have updating my Apple TV and now not working

HI I have updating my Apple TV but now not working.
what can i do?

I also had the same issue - Apple TV is pointing to connect to iTunes - when I did it iTunes did not recognize the AppleTv - not sure what is the trouble here.

My software update or apple store icons will not work

everything working okay but the software update will not work . Nothing happens when pressed. Similarly the connection with the apple store.
One possibility is the correct apple id and password will not work on this machine--it did not update from when I changed it on other apple products.

OK. Did you have a question? Do you use the "Contact Us" link at the bottom right hand corner of this page?

Apple av adapter does not work after updating ios 5,01

apple av adapter does not work after ios 5,01. no video on vga monitor. sound goes out on iphone 4 also.

Thank you for your interest. Last night i tried again. It worked. there is still problem, so i could find out it that monitor is going to power saving mode then voice goes out and no view on monitor. I changed the power saving settings. And worked well. Thnx again.

Update will not work, I get an error message that says error 7 (windows error 126

The new update will not work for me, I am running Windows Vista. I have never had any problems installing updates before, but this time I get a message
So I found the directions to uninstall itunes, I uninstalled itunes, apple software update, then I am unable to uninstall apple mobile device support. Since it says to uninstall them in order, I didn't go any futher. I did restart and got this message
I tried redownloading and reinstalling but I am back to where I started from, can someone HELP?
Thanks

This is asked and answered dozens of time each day. A forum search (right side of this page) will find answers to many questions like this quickly.
Disable your firewall/security software and try again.

TS1538 Ios 5.1.1 update did not work

The update did not work. I downloaded the udpate last night, through ITunes and did the update this afternoon.
The phone hung during the update, and now only shows the connect to itunes on the screen. Itunes does not see the phone.
When I look in the device manager, I see the drives listed in the Other Devices, and there are two of them listed as "Apple Mobile Device (Recovery Mode) Tried to update them, but the dirives are no longer on my pc, where Apple said that they should be.
I am clueless now.
The last update had a simular problem.
This is an IPhone 4

Then you should try uninstalling iTunes and all of its components as by following this guide: Windows XP or Windows Vista/7, then reinstall iTunes. This should replace the drivers. You must follow this guide exactly or it will not be successful. Note: uninstalling iTunes will only remove the application; it will not touch your iTunes library, data or your iPhone backup.

Apple software updates does not appear to do its automatic checks?

I have itunes installed on two almost identical Windows 7 based PC's and I have noticed that on one PC the Apple Software Updates do not appear to do its job by checking for updates automatically. If I run the software manually it will show if an update is available and allow me to install it but I never seem to get prompted automatically by Apple Software Updates even though its set to check weekly. My other PC does prompt. Both PC's have pretty much exactly the same software installed including firewall. Any reason why this would not appear to be working? Any way of checking if its actually carrying out the checks?

The reason I suggested moving the files to the Desktop is because if none of these files are responsible for the problem, you can then put them back--or at least put back the com.apple.systempreferences.plist file, which would have many things in it besides the setting for Software Update. If it is the cause of the problem it would be a good idea to replace it and redo your settings. But if it is NOT causing a problem you would not want to figure out what all needs to be reset, instead you can put the old one back. The two plists from the ByHosts folders can probably just be trashed, and new ones created when you reset preferences for Software Update, although the scheduler might do something else (I don't have many things on auto schedule so I don't know, the only thing in mine is Software Update settings).
Francine
Francine
Schwieder

Itunes won't install-"Apple Software Updates Can Not Be Removed"

Cutting right to the problem. I currently have quicktine 6.5 installed and working. iTunes was completely removed. When doing search, nothing shows up. In Add & Remove Programs, however, iTunes is still listed (37 megs). How do I get rid of it so I can re-install. When I try to install, I get message "Apple Software Updates Can Not Be Removed, Contact Administrator". When I try to upgrade Quicktime to 7.1, I get "An Older Version Of Quicktime Can Not Be Removed". I would like to completely remove all traces of itunes and then try to reinstall.
generic Windows XP

okay.
download and install the Windows Installer CleanUp utility. use it to remove the Installation configuration information for iTunes, Apple Software Update, and QuickTime:
Description of the Windows Installer CleanUp Utility
now use the following document as a guide to a manual removal of any leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
reboot the PC and try another itunes install. does it go through properly this time?

An older version of Apple Software Update could not be removed

when trying to upgrade to itunes 8 i get an error saying "An older version of Apple Software Update could not be removed. Contact your technical support group."

Polydorus, you just saved me a lot of (additional) heartburn. I had to do a system restore to rid myself of a virus, and afterwards, somehow all my Apple products entered a state of suspended animation - they were neither there nor not there. They were still listed in the programs and all the shortcuts remained, but clicking the icons led to an error message stating the programs were gone. I couldn't do a reinstall because it said an older version could not be removed, yet I couldn't uninstall them via the Add/Remove program function - "the feature you are trying to use is on a network resource that is unavailable". Delving further, I was told "the installation source for this product is not available. verify that the source exists and that you can access it." I was nearly apoplectic.
Your direction to use Windows Install Clean Up worked perfectly. iTunes et al are back and all my songs are right where I left them.
I am so grateful.

Is the update page not working for of our devices.

Is the update page not working for apps? I cannot get it to load with any of our devices. iPhones or iPads?

There have been numerous reports on the forum today regarding this issue. It seems to be an issue at Apple, but no information has been posted on the status site.
http://www.apple.com/support/systemstatus/

Apple TV update is not uploading on my TV. The grey bar remains grey and after an hour, nothing has happened.

Apple TV update is not uploading on my TV. The grey bar remains grey and after an hour, nothing has happened. How can I get the update if nothing is uploading. Turned TV and all systems off and on again a few times. Looked on line for help.
Mac is running Mountain Lion OSX 10.8.5. If I update to another Operating system my printer will not work!
My TV is a Samsung 610/630.
Any suggestions will be appreciated.

Unplug, wait 10 seconds, reconnect. If on wifi try ethernet.
Try a restore through iTunes if it persists
Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support

HT1338 my software update does not work using OS X 10.6.8: update icon just stays static and times out, although web is online

My software update does not work: the icon jams and then times out, although web is online. How to resolve??

Snow Leopard DVD:
You can get it only by phone now from Apple.
In the US, call 1-800-MY-APPLE and ask for a sales assistant. Last quoted price was $19.99 for the single-user and $29.99 for the family licence.
For other countries, check here; http://support.apple.com/kb/HE57
Don't forget to ask for Sales; the tech support guys can't help.
When you've installed SL it will be 10.6.3. You need to update that to 10.6.8 with the combo installer from http://support.apple.com/kb/DL1399 - that gives you access to the Mac App store.
Lion is only available by phone also - same number and they'll give you a download code to use in the Mac App Store.
If you're going to Mountain Lion you don't need to install Lion first - you can do it straight from Snow Leopard 10.6.8.
Specifications;
Snow Leopard 10.6.x:
Lion 10.7.x;
Mountain Lion 10.8.x:
As for Lion, but also must be one of these groups;
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminium, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
Xserve (Early 2009)
<sorry to repeat, guys, but following links isn't always a given with OPs>

HT202157 Apple TV update is not working

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