HT202157 help. my apple tv is saying "unable to sign in". what do i do?

Hi everyone. My apple tiv is saying "unable to sign in". What do I do to fix it?

Make sure location is set correctly. DNS should be set to automatic (settings - general - network). If on wifi try Ethernet. Reboot ATV and router.

Similar Messages

  • I just got my Apple TV, and when i try to sign in with my Apple Id, It says "unable to sign into this account, or the password is incorrect." The password I am entering is correct, I have tried it of other devices. How can i fix it?

    HELP ME!!!!!

    Check if you have set the correct language and country in your Apple TV. Maybe you are trying to connect to the wrong iTunes store.

  • I have not been able to access my apple tv for months as it says unable to sign in indicating it cannot connect to server at this time?

    I have not been able to access my apple tv for months as it says unable to sign in indicating it cannot connect to server at this time?  How can i access it again?

    Hi.
    Sounds like your Apple TV needs to connect to your Wi-Fi network.
    Help here > Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections
    Or 2st generation >  Apple TV (1st generation): Troubleshooting wireless connections
    In case you are not certain which generation your Apple TV is >  Identifying Apple TV models

  • Screen says unable to sign in Apple TV can't connect to server at this time. Please try later. It has said this since last night

    Screen says unable to sign in. Apple TV can't connect to server at this time. Please try again.  It has said this since last night

    I was running into the same issue for the past few days and decided... Heck, just try the old fashioned way and unplug the thing.  Boom.  Fixed it.  Try unplugging it and doing the old reset and see how that goes.
    Good luck!

  • I'm trying to set up my Ipod, but when I go to sign in with an apple ID it says 'Could not sign in: there was a problem connecting to the server'.

    I just bought a 3rd generation ipod touch. It was professionally refurbished. I'm trying to set it up, and everything seems to be working fine, until we get to the wifi. I live on campus and our wifi is username and password protected. I signed in and everything seemed to work fine, and in the top left hand corner I have all the bars for wifi. However, when I go to sign in with an apple ID it says 'Could no sign in: there was a problem connecting to the server'. I've tried turning it on and off again, tried signing on to our wifi again, but it all isn't working. What can I do?

    I also encountered the same problem. Try using a different email address or try signing in later.

  • I want to play a song I bought but when I press play it says I need to authorize my PC but when I  put in my Apple ID it says its already authorized. What should I do to be able to play the song?

    I want to play a song I bought but when I press play it says I need to authorize my PC but when I  put in my Apple ID it says its already authorized. What should I do to be able to play the song?

    Delete and redownload it if doing so is free in your country.
    (94038)

  • TS3623 If the screen says Unable to Sign in-Apple TV can't connect to the server at this time. please try later.  I've been getting this reading for about a week

    My screen has been reading for about a week: Unable to Sign In, Apple TV can't connect to the server at this time.  Please try later.  What do I do to get pass this screen.  I purchased a movie series season from HBO and I can't watch it because I can't pass this screen.

    Hi Kailik Hunter,
    Thanks for using Apple Support Communities.  This article has some steps you can try if you're unable to sign in to your Apple TV and continue with setup:
    Apple TV: Basic troubleshooting
    http://support.apple.com/kb/ht1551
    If you are still having trouble, you can try to reset your equipment by unplugging Apple TV, your television, your wireless networking equipment or AirPort Base Station, and your router from their power outlet. Wait 30 seconds, then plug everything back in.
    Cheers,
    - Ari

  • Everyone I want to sign in a message saying unable to sign in

    when I sign in this message appears 'Unable to Sign In (Apple Tv can't conne to the server at this time. Please try later' , what can I do?

    Good Morning gloriafromsydney,
    If you are having trouble connecting to the internet with your Apple TV, try the steps outlined in this article to resolve the issue:
    Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections - Apple Support
    https://support.apple.com/en-au/HT204400
    Hope that helps ...
    - Judy

  • TS3276 When I try sending emails through Mail with my iCloud account, it says "Unable to Sign Message"

    I cannot send messgaes through Mail with my iCloud account. Whenever I try sending them, it tells me "Unable to sign message".
    Does anybody know how to fix it?

    Check if you have set the correct language and country in your Apple TV. Maybe you are trying to connect to the wrong iTunes store.

  • When I sign in to download an Apple update it says unable to connect to store. check my time and date? What does time and date mean other than what my clock shows?

    When I get a notice to update an app from Apple I am told that the connection cannot be made. Update your time and date. What does this mean other than my ipod clock?

    What you are experiencing is 100% related to Malware.
    Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
    You can try these free programs to scan for malware, which work with your existing antivirus software:
    * [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
    * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
    * [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
    * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
    * [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
    [http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
    Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
    Did this fix your problems? Please report back to us!

  • Suddenly I cannot run firefox, message says unable to load XPCOM, what do I do?

    Cannot get on line, browser icon says "cannot load XPCOM" What can I do?? Please help. I am not very computer savvy. Please make it very simple.

    This can be caused by a failed Firefox update that left you with a mixture of old and updated files in the Firefox program folder.
    Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
    *Download the full Firefox installer and save the file to the desktop<br>https://www.mozilla.org/en-US/firefox/all/
    If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
    *Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
    Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
    *(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
    *(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
    *It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
    *http://kb.mozillazine.org/Uninstalling_Firefox
    Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
    *http://kb.mozillazine.org/Profile_folder_-_Firefox
    *http://kb.mozillazine.org/Profile_backup
    *http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

  • HELP! Apple Configurator - 'Unable to sign profile'

    Anyone out there able to help, please??
    Had Apple Configurator up and running fine. Stupidly decided to do a bit of tweeking and now it won't let me do anything. I unsupervised all my iPads so that I could wipe them for a new group.
    I'm now trying to supervise them again and install exactly the same profile and restore a backup. This has worked fine before.
    I am now getting a message saying 'Unable to sign profile' and it will not do anything.
    Any help, suggestions or anything would be really appreciated. I'm supposed to be using the iPads with a very excited group of 7 and 8 year olds in about three hours. I really don't want to let them down:(

    I was just having this issue too.  I tried plugging just one in and then messing with its settings and I think the problem was that the wifi was turned off.

  • I have a 4s from verizon. I always have trouble connecting to wireless internet. Keeps saying unable to join network. My husband has a 4 and has no trouble. What is my problem?

    I have a 4s from verizon. Husband has a 4. He connects to wireless no problem. I always have trouble and cant get on. Message always says unable to join. What is my problem, faulty phone?

    Hi Hogdays,
    I know how frustrating it is not to be able to connect to the internet.
    Below are the troubleshooting steps to try to figure out why:
    iOS: Troubleshooting Wi-Fi networks and connections
    I would follow the steps in order, but this section is specific to your error message:
    If you're unable to join a nearby Wi-Fi network
    Try restarting your Wi-Fi router by turning it off and then on again.
    Note: If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    When joining an 802.11n Wi-Fi network, ensure that your router is properly configured. See this article for more information.
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
    Note: This will reset all network settings, including passwords, VPN, and APN settings.
    Hope this helps ....
    - Judy

  • I'm Unable to sign in to netflix

    When i try to log onto Netflix i get a error message saying:
    Unable to sign in
    The account name or password you entered does not match an account in our records Remember, your password is case sensitive. Need help signing in?
    Visit www.netflix.com/LoginHelp
    any suggestion?

    I started having this problem yesterday so I called Netflix.  They told me that they are aware of recent login problems by Apple TV Users and that it should be fixed in a couple of hours.  I'm still waiting.

  • Unable to Sign In to Itunes Store

    I'm trying to set up Apple TV. I cannot connect to the Itunes store via ATV. Each time I try, I get an error saying:
    "Unable to Sign In - The Apple ID you entered couldn't be found or you password was incorrect. Please try again"
    I am also having difficulty accessing YouTube.
    I am able to connect to the itunes store via my macbook without any problems. I'm also able to download and view trailers and listen to music which have been synced.
    This is what I have done so far. I have done a reset, restored, unplugged and updated software. Still nothing. I'm connected to the internet using a Time Capsule without any added firewall software. Everything is apple and plug and play just isn't working.
    Any suggestions?

    I also have "accessing iTunes Store...." when I try sign in to my account....
    I can browse the store but not sign in.
    I have recently added a Netgear DGN2000 router.......... checked all settings to no avail
    If i swap the router for an alternative internet connection (a gsm modem - it works fine!)... maybe same problem?

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